2017 Nissan Rogue

My 2017 Nissan Rogue's CVT Transmission failed THREE TIMES in 36,321 miles. On 11/22/21 Walser Nissan replaced the transmission. Odometer read 62,735 miles, so at the time Nissan claimed the warrantee had expired (60,000 miles) so after fighting the situation, they agreed that their ‘Goodwill Program’ would waive the cost of the replacement. Then, in less than 2 months later, the CVT failed AGAIN. On 1/14/22 Walser Nissan replaced the transmission. The odometer read 64,378 miles & even though they again claimed the warrantee had expired, their ‘goodwill program’ would waive the cost of the replacement. Now the CVT failed AGAIN. On [XXX] the CVT transmission failed a THIRD time, only 36,321 miles since the last system failure, Nissan is saying they will only cover the cost of the parts but refuse to pay for the labor costs for the replacement. Text message from Walser Nissan on 5/13/25 at 2:27pm: "Andrew from Nissan here. I wanted to let you know that the tech found the transmission failed & needs to be replaced. The transmission is out of warranty for replacement and was submitted for goodwill. Nissan approved covering the cost of the parts for the repair. You would be responsible for the labor cost and rental charge. The labor is $2298.38 plus whatever the rental is at $50.00 per day, so that is what you would owe to get the Rogue fixed." Reference lawsuit [XXX] v. Nissan North America, Inc. in the US Dist court for middle dist of Tennessee Nashville Div Case # [XXX] CLASS ACTION On [XXX]-The transmission starts slipping & RPM meter fluctuates while driving. At 7:06am on 5/8/25 I set an appointment with Walser Nissan. Then by [XXX] on [XXX] the car died while driving & dash message read 'SYSTEM MALFUNCTION'. I called Nissan & they would not pay for tow services or provide a loaner vehicle, so I brought the vehicle to Honest-1 Auto where diagnostics confirmed 'CVT Transmission Failure'. My car was brought to Nissan 5/12 & still remains there. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Complaint Summary: I am filing a safety complaint regarding the CVT transmission failure in my 2017 Nissan Rogue, which occurred at just 49,000 miles—well below what would be expected for a critical drivetrain component. This failure happened suddenly and without warning while I was driving out of state on a highway with my [XXX] and [XXX] children in the vehicle. The car lost power and stranded us on the side of the road, creating a dangerous and stressful situation. I have since been quoted $6,000 for a replacement transmission, which is an excessive cost for a vehicle with such low mileage and no prior transmission issues. Nissan has refused to offer any goodwill assistance, despite known widespread issues and prior class action lawsuits concerning defective CVT transmissions in their vehicles. This failure represents a serious safety hazard, especially considering how it occurred while traveling at highway speeds. I strongly urge NHTSA to investigate the prevalence of CVT transmission failures in the 2017 Nissan Rogue and other similar models, as this issue appears to be systemic and potentially life-threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Miles: 47,788 Started hearing noise under the car, noise increases the more I accelerate and becomes very noticeable and annoying. Went to Nissan to diagnose, seems the transfer case oil has metal shavings and is the cause of the load noise. Nissan recommends to replace the transfer case and transmission as they usually will go together. The damage is internal and there is no external sign of damage and no oil leaks from both transmission and transfer case. I explained since the damage is internal and I had no hand in causing this damage it must be a manufacturer defect. Nissan replied that the warranty expired on July 2024 and will not be able to cover this damage and asked me to replace both transmission and transfer case for $15k.

Car had scheduled routine maintenance done on February 15, 2025 where tires were rotated and balanced. About a month later, the rear differential failed. Car only has 87,000 miles on it and was not driven in any excessive manner. Wheel bearings made noise for two days and then the differential failed before car was able to be seen by the repair shop. This is an example of a critical flaw in the differential and is extremely dangerous because it could have seized up while I was driving my daughter to preschool. Vehicle has inspection report from two different repair shops (one being the dealer) confirming failure of rear differential. No warning lamps, messages, or othe symptoms of the problem prior to the failure, only two days of noisy wheel bearings indicating they needed replacement. Nissan issued service bulletin NTB10-0291 regarding this problem but no recall has been ordered. When can I expect a recall?

The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.

The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from the vehicle. The contact was able to pull over to the side of the road. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.

On December 3, 2024, the transmission on my 2017 Nissan Rogue would not shift out of 2nd gear. I was driving home from work on a crowded freeway. When the traffic subsided, I could not make my vehicle drive faster than 20mph. I exited the freeway as soon as I could and pulled over to call the Auto Club for a tow. The tow truck driver said that this is a known condition with this model of transmission. My vehicle had 71,000 miles and had been properly serviced and I have the records to show it. The service at the dealerships were closed so I had it towed within the mileage range so it would not cost me anything through AAA. The mechanic kept my car for a week and replaced the transmission valve body which cost me $1871.68. I called Nissan HQ and spoke to a customer service rep, customer service supervisor, and the executive office for Nissan. All three company representatives would not reimburse me because I did not go to a dealer for repair. I explained that I was stranded, barely outside of warranty by time or miles (I had purchased an extended warranty which expired 5 months prior.) I feel the transmission failing with such a young vehicle is a safety issue and I need to be reimbursed. I used work at Toyota Motor Sales for 23 years and they would have reimbursed their customers for this vehicle failure. Please help. Thank you.

The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.