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2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

About this comparison →

When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

Power Train complaints

122 reports
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24,000 miles · May 26, 2020
EnginePower TrainVehicle Speed Control

WHEN DRIVING BETWEEN SPEEDS OF 30-45 MPH THE VEHICLE WOULD SHAKE, AND THE RPMS WERE SHIFTING ERRATICALLY BETWEEN 2000-4000 OR MORE. THE ISSUE WOULD CORRECT WHEN MORE SPEED WAS ATTAINED, BUT WOULD RETURN. WHEN THE ACCELERATOR WAS DEPRESSED, THE VEHICLE WOULD NOT RESPOND IMMEDIATELY, HOWEVER THE RPMS WOULD INCREASE DRASTICALLY. WH…

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WHEN DRIVING BETWEEN SPEEDS OF 30-45 MPH THE VEHICLE WOULD SHAKE, AND THE RPMS WERE SHIFTING ERRATICALLY BETWEEN 2000-4000 OR MORE. THE ISSUE WOULD CORRECT WHEN MORE SPEED WAS ATTAINED, BUT WOULD RETURN. WHEN THE ACCELERATOR WAS DEPRESSED, THE VEHICLE WOULD NOT RESPOND IMMEDIATELY, HOWEVER THE RPMS WOULD INCREASE DRASTICALLY. WHEN ON THE HIGHWAY, USING CRUISE CONTROL AT 65 MPH, THE RPMS WOULD CHANGE DRASTICALLY AGAIN. WHEN THE VEHICLE WAS IN A FULL STOP WHEN EXITING A HIGHWAY THE VEHICLE WOULD NOT MOVE WHEN THE ACCELERATOR WAS DEPRESSED TO REENTER TRAFFIC, THE RPMS IMMEDIATELY WENT ABOVE 6000 OR MORE, AND THE VEHICLE SHUT OFF UNEXPECTEDLY, WITH THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS THEN PLACED IN PARK, AND IGNITION TURNED OFF, AND TURNED BACK ON AGAIN. THE VEHICLE TURNED ON WITHOUT ISSUE, NO CHECK ENGINE LIGHT WAS ON. AGAIN, THE VEHICLE DID NOT RESPOND IMMEDIATELY TO THE ACCELERATOR BEING DEPRESSED, BUT DID BEGIN TO MOVE. THE VEHICLE IS SCHEDULED TO BE TOWED TO THE WEST HERR NISSAN IN ORCHARD PARK FOR REPAIRS. *TR

NHTSA ODI #11326036

60,000 miles · Apr 1, 2020
EnginePower Train

THE NISSAN HAS A SEVERE VIBRATION COMING THROUGHOUT THE CABIN AT STOPLIGHTS ON CITY STREETS. THE STEERING WHEEL VIBRATES, THE PASSENGER VIOLENTLY VIBRATES WHEN NO ONE IS SITTING IN THE SEAT, THE HOOD SHAKES. THIS ALL HAPPENS WHILE AT IDLE, AS THE VEHICLE GETS WARMER THE ISSUES BECOMES WORSE, FOR EXAMPLE: THE VIBRATION IS LESS NO…

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THE NISSAN HAS A SEVERE VIBRATION COMING THROUGHOUT THE CABIN AT STOPLIGHTS ON CITY STREETS. THE STEERING WHEEL VIBRATES, THE PASSENGER VIOLENTLY VIBRATES WHEN NO ONE IS SITTING IN THE SEAT, THE HOOD SHAKES. THIS ALL HAPPENS WHILE AT IDLE, AS THE VEHICLE GETS WARMER THE ISSUES BECOMES WORSE, FOR EXAMPLE: THE VIBRATION IS LESS NOTICEABLE THE FIRST 10 MINUTES THE VEHICLE IS ON AND OPERATING, AS THE ENGINE WARMS THE ISSUE GETS WORSE. I HAVE HAD THE CAR INSPECTED BY BOTH NISSAN AND A 3-RD PARTY, WITH BOTH SAYING THE ISSUE IS VISIBLE, BUT THERE IS NO FIX FOR THIS. THIS VIBRATION IS A SAFETY HAZARD, IT IS SHAKING COMPONENTS OF MY VEHICLE THAT MAY BECOME LOOSE OVER TIME AND NOT HOLD UP IF I WERE IN AN ACCIDENT (I.E. THE VIBRATION ON THE PASSANGER SEAT COULD CAUSE BOLTS TO BECOME LOOSE WITHOUT ME KNOWING, THEN WHEN I STEP ON THE BREAK THE SEAT COULD COME LOOSE AND CAUSE INJURY. ALSO THE HOOD LATCH CAN BECOME LOOSE AND FLY OPEN WHILE DRIVING.) BESIDES THE SAFETY ISSUES THIS IS ADDING EXCESSIVE WARE AND TEAR ON ,Y VEHICLE AND I DON'T FEEL SAFE.

NHTSA ODI #11319929

4,500 miles · Mar 5, 2020
EnginePower TrainVehicle Speed Control

WHEN DRIVING AT A MODERATE SPEED THEN SLOWING DOWN IN TRAFFIC THAT IS SLOW AND STOP AND GO, ONCE I COME TO A COMPLETE STOP AND GET READY TO GO AGAIN THE CAR HESITATES TO TAKE OFF. THE ENGINE SOUNDS LIKE A TRUCK AND DOES NOT GO ABOVE 25MPH WITH THE GAS PEDAL TO THE FLOOR. THE LIGHTS THAT APPEAR ON THE DASH IS THE SAFETY CRASH AND…

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WHEN DRIVING AT A MODERATE SPEED THEN SLOWING DOWN IN TRAFFIC THAT IS SLOW AND STOP AND GO, ONCE I COME TO A COMPLETE STOP AND GET READY TO GO AGAIN THE CAR HESITATES TO TAKE OFF. THE ENGINE SOUNDS LIKE A TRUCK AND DOES NOT GO ABOVE 25MPH WITH THE GAS PEDAL TO THE FLOOR. THE LIGHTS THAT APPEAR ON THE DASH IS THE SAFETY CRASH AND WARNING LIGHTS. I THEN HAVE TO PULL OVER TO THE SIDE TURN THE CAR OFF AND TURN IT BACK ON AGAIN FOR IT TO GO BACK TO NORMAL. THIS HAPPENS 1-2 TIMES A WEEK. I AFRAID THIS GOING TO CAUSE A TERRIBLE ACCIDENT. I HAVE REPORTED IT TO SHERIDAN NISSAN THREE TIMES. THEY ARE SAYING NOTHING IS WRONG.

NHTSA ODI #11316278

43,000 miles · Sep 24, 2019
Power Train

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT PULLED OVER AND PARKED AT A GROCERY STORE FOR TEN MINUTES BEFORE DRIVING HOME. A COUPLE OF DAYS LATER, A WARNING MESSAGE INDICATING THAT A FRONT SENSOR WAS OBSTRUCTED ILL…

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT PULLED OVER AND PARKED AT A GROCERY STORE FOR TEN MINUTES BEFORE DRIVING HOME. A COUPLE OF DAYS LATER, A WARNING MESSAGE INDICATING THAT A FRONT SENSOR WAS OBSTRUCTED ILLUMINATED BRIEFLY. ON SEPTEMBER 24, 2019, WHILE DRIVING 42 MPH, THE VEHICLE STOPPED FORCEFULLY ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO M'LADY NISSAN (LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

NHTSA ODI #11257825

60,150 miles · Sep 16, 2019
Power Train

AT JUST OVER 60,000 MILES THE VEHICLE BEGAN TO CHUG AT SLOW ACCELERATION. TOOK TO DEALERSHIP AT 60,900 MILES. SERVICE ADVISED COMPLETE TRANSMISSION FAIL AND COST TO REPAIR $4700 W/TAXES. CONTACT 1-800-NISSAN1 TO SEE IF THEY WOULD HONOR WARRANTY. TOLD IT WOULD BE ESCALATED AND DETERMINATION WOULD BE CONSIDERED WITH HOW MUCH …

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AT JUST OVER 60,000 MILES THE VEHICLE BEGAN TO CHUG AT SLOW ACCELERATION. TOOK TO DEALERSHIP AT 60,900 MILES. SERVICE ADVISED COMPLETE TRANSMISSION FAIL AND COST TO REPAIR $4700 W/TAXES. CONTACT 1-800-NISSAN1 TO SEE IF THEY WOULD HONOR WARRANTY. TOLD IT WOULD BE ESCALATED AND DETERMINATION WOULD BE CONSIDERED WITH HOW MUCH MONEY SPENT AT NISSAN, SERVICE AND PREVIOUS CARS OWNED. THIRD NISSAN OWNED IN 7 YEARS. AWAITING INFORMATION FROM NISSAN REGIONAL SUPERVISOR. THE TRANSMISSION NEEDS REPLACED. THE CVT ISSUE WITH NISSAN CONTINUES.

NHTSA ODI #11255946

28,000 miles · May 13, 2019
Power Train

AT 28,000 MILES, I MY CVT WENT OUT WITH NO WARNING WHILE I WAS DRIVING ON THE FREEWAY.

NHTSA ODI #11207223

48,000 miles · Apr 25, 2019
Power Train

WHILE DRIVING IN BUMPER TO BUMPER TRAFFIC IN ATLANTA MORNING RUSH HOUR FOR 30 MINUTES,WAS ABLE TO ACCELERATE BUT POWER TRAIN WOULD NOT SHIFT OUT OF 3 GEAR,EXTREMELY HIGH RPM.COULDN'T TO TASTED THAN 35MPH DUE TO HIGH RPM.CALLED NISSAN ISSUED CASE NUMBER.TOOK TO NISSAN WITH IN 50 MILES OF THIS HAPPENING,WAS TOLD THEY COULDN'T FIND…

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WHILE DRIVING IN BUMPER TO BUMPER TRAFFIC IN ATLANTA MORNING RUSH HOUR FOR 30 MINUTES,WAS ABLE TO ACCELERATE BUT POWER TRAIN WOULD NOT SHIFT OUT OF 3 GEAR,EXTREMELY HIGH RPM.COULDN'T TO TASTED THAN 35MPH DUE TO HIGH RPM.CALLED NISSAN ISSUED CASE NUMBER.TOOK TO NISSAN WITH IN 50 MILES OF THIS HAPPENING,WAS TOLD THEY COULDN'T FIND ANYTHING WRONG,BUT DID HAVE AN UPDATE FOR POSE TRAIN.NOT AT ALL COMFORTABLE WITH NISSAN RESPONSE.DUE NEEDS TO GET INVOLVED.

NHTSA ODI #11203745

70 miles · Feb 4, 2019
Power Train

VEHICLE WILL NOT ACCELERATE CAR HESITATES AND THEN WILL MOVE BUT VERY SLUGGISHLY . FEELS LIKE IT IS NOT SHIFTING GEARS. LIGHT HAS ILLUMINATED SUSPECT TRANSMISSION CONCERN. PROBLEM SEEMS TO BE OFF AND ON NOT A STEADY PROBLEM. IT IS THE THIRD TIME THAT I HAVE HAD TO BRING THE CAR IN FOR THE SAME PROBLEM

NHTSA ODI #11173854

10,700 miles · Nov 4, 2018
Power Train

I BOUGHT THIS VEHICLE WITH 73 MILES ON IT, IT NOW HAS 10,700. MY MAIN COMPLAINT IS REGARDING THE HYBRID/GAS TRANSITION WHEN DRIVING. MY SECONDARY COMPLAINT IS HOW THE VEHICLE DRIVES WHILE IN REVERSE. THE FIRST COMPLAINT, I THINK, MAKES THIS VEHICLE UNSAFE IN A LOT OF DRIVING SITUATIONS. FOR EXAMPLE, TO LEAVE MY NEIGHBORHOOD I …

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I BOUGHT THIS VEHICLE WITH 73 MILES ON IT, IT NOW HAS 10,700. MY MAIN COMPLAINT IS REGARDING THE HYBRID/GAS TRANSITION WHEN DRIVING. MY SECONDARY COMPLAINT IS HOW THE VEHICLE DRIVES WHILE IN REVERSE. THE FIRST COMPLAINT, I THINK, MAKES THIS VEHICLE UNSAFE IN A LOT OF DRIVING SITUATIONS. FOR EXAMPLE, TO LEAVE MY NEIGHBORHOOD I HAVE TO MAKE A LEFT TURN ONTO A ROAD WITH A BLIND CORNER. WHEN I AM READY TO GO, I PUT MY FOOT ON THE ACCELERATOR AND SOMETIMES THE VEHICLE REACTS AS I EXPECT AND MAKES THE TURN NO PROBLEM. HOWEVER, ABOUT 75% OF THE TIME, I HIT THE GAS AND THE CAR IDLES FORWARD INTO THE OPPOSING LANE AND ABOUT 1-1.5 SECONDS LATER THE ENGINE CATCHES UP AND ACCELERATES AS EXPECTED. I'VE COME CLOSE TO BEING TBONED IN JUST THIS INTERSECTION AT LEAST 4 TIMES BECAUSE OF THAT DELAY. ADDITIONALLY, WHILE DRIVING IN STOP AND GO TRAFFIC THE CAR WILL OCCASIONALLY LEAP AHEAD NO MATTER IF I'M PRESSING THE GAS OR THE BRAKE. THE INTERFACE BETWEEN GAS AND HYBRID ON THIS VEHICLE IS HORRIBLE, AND NOT LIKE THE ONE I TEST DROVE BEFORE THIS ONE WAS DELIVERED. I FEEL THIS VEHICLE IS SO UNSAFE THAT I DON'T LET MY 16 YEAR OLD DRIVE IT BECAUSE THE DRIVER ALWAYS HAS TO BE ON THEIR TOES FOR THESE ISSUES. I'VE TAKEN THE VEHICLE TO ADVANTAGE NISSAN IN BREMERTON, WA TWICE OVER THESE ISSUES AND THEY TELL ME IT'S OPERATING WITHIN NORMAL RANGE AND THIS IS NORMAL. NORMAL OR NOT, ITS UNSAFE. I CAN PROVIDE MANY MORE EXAMPLES OF THIS BEHAVIOR FROM THE VEHICLE, JUST CONTACT ME! THE SECONDARY ISSUE HAS TO DO WITH HOW THE VEHICLE ACTS WHILE IN REVERSE. I DON'T KNOW HOW TO DESCRIBE IT EXACTLY, BUT WHEN REVERSING AT ANY SPEED THE RIDE IS VERY JERKY, LIKE A PERSON REVERSING IN A MANUAL TRANSMISSION THAT DOESN'T HAVE THE HANG OF THE CLUTCH YET. IT'S WORSE WHEN BACKING DOWN MY STEEP DRIVEWAY, POSSIBLY DUE TO THE HILL ASSIST FEATURE! PLEASE FEEL FREE TO REACH OUT FOR ADDITIONAL INFORMATION.

NHTSA ODI #11145228

1,220 miles · Oct 26, 2018
Power TrainService BrakesSuspension

MY ROUGE HAS HAD VIBRATION PROBLEMS SINCE MY FIRST OIL CHANGE. I BOUGHT THE CAR NEW IN DEC.. 2017. TODAY 10/ 26/ 2018 I SMELL SOMETHING BURNING THREW MY VENTS, & WHEN IT RAINS OR THE AIR IS DAMP MY BRAKES WHISTLE. IS A NEW CAR NEW ANYMORE? PLEASE MAKE NEW, NEW. NO SURE ON DATES. & MILES.

NHTSA ODI #11143011

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

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