2015 Nissan Rogue

NISSAN ROGUE 2015 - SUNROOF/MOONROOF SHATTERED SUDDENLY. WE WERE DRIVING ON A FREEWAY WITH CRUISE CONTROL SET AT 65MPH; THE WEATHER WAS SUNNY, APPROX. LOW 80'S. NOTHING WAS IRREGULAR ABOUT THE FEEL OF THE CAR, WE WERE NOT DRIVING UNDER AN OVERPASS, OTHER VEHICLES ON THE ROAD WERE NOT ULTRA-CLOSE TO US, AND WE DIDN'T DRIVE OVER ANY OBJECTS, THEN SUDDENLY, WE HEARD A LOUD BANG OUT OF NOWHERE WHICH HARSHLY STARTLED US AND GOT OUR HEARTS POUNDING. AFTER REALIZING THE CAR WAS STILL OPERATING NORMALLY (IE: NO FLAT TIRE, NO STEAM FROM THE ENGINE, NO WARNING LIGHTS ETC.) WHEN WE STOPPED TO LOOK OVER THE CAR FOR ANY SIGN OF DAMAGE, WE FINALLY DISCOVERED CRACKED AND LIFTED GLASS ON THE EXTERIOR OF THE PANORAMIC MOONROOF. LOOKING CLOSER WE FOUND NUMEROUS MORE LONG CRACKS SO WE OPENED THE INTERIOR SUNSHADE TO LOOK UP AT THE GLASS FROM THE INSIDE OF THE CAR, AND WERE ASTONISHED TO DISCOVER THE ENTIRE REAR PORTION OF THE SUNROOF WAS SHATTERED INTO LITTLE TEMPERED PIECES. WE WERE LUCKY I DIDN'T SWERVE AND POTENTIALLY CAUSE AN ACCIDENT AFTER THE THUNDEROUS BANG AND/OR THAT THE GLASS DIDN'T DANGEROUSLY CASCADE ON TOP OF US WHILE DRIVING. THIS IS A MAJOR MOTOR VEHICLE SAFETY ISSUE AND DEFECT. AFTER RESEARCHING WHAT COULD HAVE CAUSED A SUNROOF TO RANDOMLY SHATTER, I'M APPALLED TO LEARN THAT THIS HAS BEEN A RECURRING ISSUE ON NISSAN VEHICLES FOR YEARS! MY LOCAL NISSAN DEALERSHIP/SERVICE CENTER SAID THEY ARE NOT RESPONSIBLE TO FIX THIS OBVIOUS CONCERN?! WE PAY EXTRA TO HAVE A CAR WITH A SUN/MOONROOF, ONLY TO DISCOVER AFTER THE FACT, THAT THEY ARE SUSCEPTIBLE TO EXPLODING SUDDENLY AND RANDOMLY AND SHATTERING INTO PIECES WHICH I'M NOW INFORMED IS MY RESPONSIBILITY TO FIX?

I NOTICED RECENTLY THAT MY VEHICLE'S HEATER IS NOT WORKING PROPERLY, WHEN I TURN ON THE DEFOGGER/ HEATER, THE PASSENGER SIDE WORKS FINE, BUT THE DRIVER'S SIDE ONLY BLOWS COLD AIR, WHICH, WHEN LIVING IN THE NORTH EAST IS A PROBLEM ON COLD DAYS AS THE WINDOW WILL FOG UP WHILE DRIVING. ALSO, THIS CAUSES ME (THE DRIVER) TO HAVE TO RESORT TO WEARING A SCARF AND GLOVES WHILE DRIVING AS IT'S MY SIDE THAT IS FREEZING. I'VE DONE SOME RESEARCH AND NOTICE THAT THIS IS A COMMON PROBLEM WITH THE NISSAN ROGUE, AND THAT ANY ATTEMPTS TO RE MEDIATE THE PROBLEM IS ONLY TEMPORARY AND HAS BEEN KNOWN TO HAPPEN AGAIN. THIS WINTER (2019-2020) HAS BEEN EXTRA COLD SO I ONLY NOTICED THIS NOW WHEN TRYING TO WARM UP THE CAR.

MY CAR WINDSHIELD NO LONGER DEFROSTS MAKING VISIBILITY VERY POOR. HEAT DOES NOT WORK AT ALL. HAD THE PROBLEM INITIALLY WHEN THE CAR WAS PURCHASED BUT I THOUGHT THE POOR HEAT WAS DUE TO A MORE ENVIRONMENTALLY FRIENDLY HEATING SYSTEM. HEAT HAS CONTINUED TO GET WORSE WITH EVERY YEAR OF OWNERSHIP AND HAS NOT STOPPED WORKING ENTIRELY. DEALER SAYS THE HEATER BOX IS DEFECT AND DOES NOT ALLOW AIR OVER HEATER CORE.

AIR CONDITIONING GETS WARM WHEN SET TO COOL. CAUSES PROBLEMS WITH THE DEFROSTER IF TRYING TO DEFROST WINDOWS FROM THE HOT AIR INSIDE THE CAR WHICH AFFECTS VISIBILITY. I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS FROM OTHERS ABOUT THE EXACT SAME PROBLEM. NISSAN CORPORATE ACKNOWLEDGES THE ISSUE, BUT DOES NOT GIVE A RESOLUTION, NOR WILL PUT OUR A RECALL. BESIDES THE INCONVENIENCE OF NOT HAVING COOL AIR IN 100+ DEGREE WEATHER, IT MAKES IT WORSE WHEN YOU CAN'T GET THE WINDOWS TO UNFOG FOR CLEAR VISIBILITY. THIS HAS HAPPENED WHEN DRIVING ON HIGHWAY, LOCAL ROADS, AND ALSO WHEN STATIONARY AT TRAFFIC LIGHTS, AND WHILE IN MY DRIVEWAY TRYING TO LEAVE THE HOUSE. VERY SPORADIC, BUT HAPPENS ALMOST DAILY, SPECIFICALLY MORE IN THE HOTTER SEASONS.

TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED THAT THE DEFROSTER WAS INOPERABLE AND COLD AIR CAME OUT OF THE VENTS WHEN THE HEAT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO BOCH NISSAN SOUTH (685 S WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760, (508) 466-4542) WHERE THE CONTACT WAS INFORMED THAT THE HEAT BOX ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,479.

I WAS DRIVING TO WORK ON INTERSTATE 20, AND ALL OF A SUDDEN I HEARD A LOUD SOUND LIKE A GUNSHOT, AND I HEAR GLASS SHATTERING. AS I IMMEDIATELY PRESSED ON MY BRAKES TO SLOW DOWN, I NOTICED VEHICLES BEHIND ME SLOWING DOWN DUE TO GLASS FLYING IN THEIR DIRECTION. MY HEART WAS RACING AND I WAS SO SCARED AND UNCERTAIN OF WHAT REALLY OCCURRED. I IMMEDIATELY FELT COLD AIR IN MY VEHICLE AS IF I HAD DOWNED A WINDOW. I PULLED OVER AND CALLED MY INSURANCE COMPANY.

TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. WHILE DRIVING 20 MPH, THE WINDSHIELD WIPER FLUID PRESSURE FAILED TO DISPENSE COMPLETELY. THE CONTACT STATED THAT THE VISIBILITY WAS VERY POOR AND HAD TO PULL OVER TO THE SIDE OF THE ROAD TO WIPE OFF THE FRONT WINDSHIELD IN ORDER TO SEE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. ..UPDATED 03/22/16 *BF CONSUMER STATED WINDSHIELD WASHER FLUID PRESSURE IS NOT ADEQUATE TO WASH THE WINDSHIELD. UPDATED 05/30/18*JB