NHTSA owner reports · September 18, 2026 snapshot.
Seat Belts complaints
28 reportsClear category filterMileage unknown · Dec 1, 2022
Seat Belts
On September 18, 2022 our front passenger seatbelt stopped working. Nothing happened to cause it to break, but it locked up and is unable to be used. The earliest I could get an appointment to have it looked at was September 28, 2022. I brought it in that day and was told that the part was being ordered and would arrive within 2…
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On September 18, 2022 our front passenger seatbelt stopped working. Nothing happened to cause it to break, but it locked up and is unable to be used. The earliest I could get an appointment to have it looked at was September 28, 2022. I brought it in that day and was told that the part was being ordered and would arrive within 2-3 days. A week later, after still not hearing from Nissan, I called and was told that the part had been shipped but that there was no delivery information. Another week went by and this time when I called I was told the part was on backorder. I've spoken with Nissan's Consumer Affairs and was told that this would be escalated but it still hasn't been fixed. A broken seatbelt puts anyone in that seat at risk.
NHTSA ODI #11495687
Mileage unknown · Sep 1, 2022
Seat Belts
The passenger front seatbelt is locked and cannot be used. Was working fine day before then went to use it and it was locked. My mechanic checked it out and stated that I needed a new retractor. I think this should be covered by the Nissan manufacuture, as it is a safety issue. My car is seven years old and only has 54,000 miles…
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The passenger front seatbelt is locked and cannot be used. Was working fine day before then went to use it and it was locked. My mechanic checked it out and stated that I needed a new retractor. I think this should be covered by the Nissan manufacuture, as it is a safety issue. My car is seven years old and only has 54,000 miles. I have had two other new cars, which both have lasted me for 16 years each and I have never had any problems with the seats belts at all. I would appreciate your assistance to have them repair this issue ASAP., as it is a safety issure that should not have occured. Thank you Toni Smiles
NHTSA ODI #11482464
92,000 miles · Jul 8, 2022
Seat Belts
The contact owns a 2015 Nissan Rogue. The contact stated that the passenger’s side seat belt failed to extend and seized in the retracted position. The dealer was notified of the failure and provided an estimate for a diagnostic test. The vehicle was not repaired. The failure mileage was approximately 92,000.
NHTSA ODI #11472971
50,432 miles · Mar 23, 2022
Seat Belts
The contact owns a 2015 Nissan Rogue. The contact stated that whenever the brake pedal was depressed, the passenger’s side seat belt would fail to retract as designed. The seat belt warning light was illuminated. The local dealer nor independent mechanic was not contacted or notified of the failure. The vehicle was not repaired.…
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The contact owns a 2015 Nissan Rogue. The contact stated that whenever the brake pedal was depressed, the passenger’s side seat belt would fail to retract as designed. The seat belt warning light was illuminated. The local dealer nor independent mechanic was not contacted or notified of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,432.
NHTSA ODI #11457948
27,000 miles · Jan 24, 2021
Seat Belts
PASSANGER SEAT BELT LOCKED NO ACCIDENT , COLLISION ITP.
NHTSA ODI #11389642
152,000 miles · Oct 6, 2020
Air BagsSeat BeltsCrashInjury
TL* THE CONTACT OWNED A 2015 NISSAN ROGUE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, WHEN ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SHE SUSTAINED A HEAD INJURY BY HITTING THE REAR V…
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TL* THE CONTACT OWNED A 2015 NISSAN ROGUE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, WHEN ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SHE SUSTAINED A HEAD INJURY BY HITTING THE REAR VIEW MIRROR AND HAD TO HAVE SURGERY TO STOP THE BLEEDING. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
NHTSA ODI #11363001
43,000 miles · Apr 16, 2020
Seat Belts
SEAT BELT RED LIGHT SIGNAL STAYS ON EVEN WHEN THE SEAT IS ON. THIS IS A 2015 CAR WHY IS IT BROKEN SO FAST. *TR
NHTSA ODI #11321288
Mileage unknown · Oct 21, 2019
Seat Belts
FOR NO APPARENT REASON, SEAT BELT WARNING CHIMES DOES NOT WORK ANYMORE , WHEN SEATBELT IS NOT ENGAGED. MY CAR IS UNDER 36000 MILES BUT ALREADY HAVING THIS KIND OF AN ISSUE. NEEDS TO BE A RECALL.
NHTSA ODI #11270017
46,000 miles · Sep 18, 2019
Seat Belts
THE MIDDLE SEAT BELT BUCKLE IN THE BACKSEAT WILL NOT UNBUCKLE. THE METAL PART WILL COME AS MUCH AS HALFWAY OUT, BUT CANNOT FULLY BE RELEASED FROM THE BUCKLE. THIS SEAT BELT IS RARELY USED, BUT NOW NO ONE CAN SIT THERE BECAUSE IT IS PERMANENTLY ENGAGED. THE VEHICLE WAS STATIONARY. WE WERE TRYING TO LOAD FIVE PEOPLE IN THE C…
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THE MIDDLE SEAT BELT BUCKLE IN THE BACKSEAT WILL NOT UNBUCKLE. THE METAL PART WILL COME AS MUCH AS HALFWAY OUT, BUT CANNOT FULLY BE RELEASED FROM THE BUCKLE. THIS SEAT BELT IS RARELY USED, BUT NOW NO ONE CAN SIT THERE BECAUSE IT IS PERMANENTLY ENGAGED. THE VEHICLE WAS STATIONARY. WE WERE TRYING TO LOAD FIVE PEOPLE IN THE CAR. THE PERSON IN THE MIDDLE SEAT WANTED TO MOVE. THEY COULD NOT REMOVE THE SEAT BELT. WE HAD TO STRETCH THE SEAT BELT AND HAVE THEM CLIMB OUT OF THE LOCKED SEAT BELT. OBVIOUSLY IF THIS HAD BEEN AN EMERGENCY SITUATION, THE OCCUPANT WOULD HAVE BEEN TRAPPED IN THE SEAT BELT.
NHTSA ODI #11256341
Mileage unknown · Jun 17, 2019
Seat Belts
I CANNOT BUCKLE MY PASSENGER SIDE SEAT BELT BECAUSE THE BELT WILL NOT ALLOW ME TO PULL TO GET MORE BELT.
NHTSA ODI #11220674
Official recalls
9Feb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Jan 21, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Consequence & remedy
Consequence: Corrosion in the electrical connector can result in power window/seat failure, all-wheel-drive warning light illumination, battery drainage, and electrical connector damage that increases the risk of a fire.
Remedy: Dealers will remove the harness tape and harness covering and replace both connectors and apply white lithium grease to the connectors as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B9.
Dec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Consequence & remedy
Consequence: If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Apr 15, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Consequence & remedy
Consequence: Corrosion of one or both of the rear lift gate support stays could cause a sudden release of pressure. If this occurs, the support stays may break off, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the rear tailgate stays, free of charge. The recall began on November 18, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nov 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Rogue vehicles manufactured February 10, 2015, to May 13, 2015. In the affected vehicles, due to a problem with the shift selector knob, it may be possible to shift out of the "Park" position without depressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the shift selector can be moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect and replace the shift selector knob, as necessary, free of charge. The recall began on January 15, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Jul 21, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Nissan Rogue vehicles manufactured June 9, 2015, to June 10, 2015, and 2015 Nissan Sentra and Versa Note vehicles manufactured June 5, 2015, to June 13, 2015. In the affected vehicles, the driver side front and rear doors may not fully latch. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Consequence & remedy
Consequence: A door that does not fully latch may result in the door opening while the car is moving. The distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Remedy: Nissan will notify owners, and dealers will inspect the date, lot number, and cavity code on the left front and rear door latches, and replace them, as necessary, free of charge. The recall began on August 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Jun 12, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Rogue Select vehicles manufactured November 17, 2014, to December 12, 2014 and equipped with seventeen-inch wheels. The affected vehicles have incorrect tire size information on the tire labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
Consequence & remedy
Consequence: The labels list the incorrect tire size. Installing tires of the incorrect size may increase the risk of a crash.
Remedy: Nissan will notify owners, and will send them new labels with the corrected information, free of charge. The recall began on June 22, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Jan 14, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
Consequence & remedy
Consequence: The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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