2013 Nissan Rogue

TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. WHILE DRIVING AT AN UNKNOWN SPEED, THE RPMS INCREASED FROM 500 TO 600 AND THE VEHICLE DECELERATED INDEPENDENTLY. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT TO SHIFT GEARS. WHEN THE CONTACT DID SO, THE VEHICLE WAS ABLE TO OPERATE NORMALLY; HOWEVER, THE FAILURE RECURRED SIX MONTHS LATER. THE VEHICLE WAS TAKEN TO NELSON NISSAN (800 W QUEENS ST, BROKEN ARROW, OK 74012, (918) 258-9901) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

AFTER DRIVING ABOUT AN HOUR AND A HALF IN 90 DEGREES WITH AIR CONDITIONER ON, THE RPMS JOLTED UPWARDS WHILE MY CAR BEGAN TO DECELERATE. IT FELT LIKE IT POPPED OUT OF GEAR AND I WAS CAREENING DOWN THE HIGHWAY IN NEUTRAL. I WAS ABLE TO GET IT TO THE SIDE OF THE RODE AND LET IT SET FOR A COUPLE OF HOURS. I THEN HAD TO TAKE BACK ROADS AND DRIVE UNDER 50 MPH WITH OUT AIR CONDITIONER, BUT MADE IT HOME. I BROUGHT IT IN TO MAPLEWOOD KLEIN NISSAN DEALER AND DEVICE. THEY DID A DIAGNOSTIC TEST AND SAID THERE WAS AN INTERMITTENT TRANSMISSION PROBLEM. I NEEDED A NEW TRANSMISSION, AT $4200, AND THE CAR ONLY HAS 139000 MILES. THEY TOLD ME TO CONTACT NISSAN CONSUMER AFFAIRS AND FILE A COMPLAINT. THEY SERVICE DEPARTMENT SAID THIS APPEARS TO BE A COMMON PROBLEM AND NISSAN COMPANY HAS BEEN HELPING WITH REPAIRS, ANYWHERE BETWEEN 30-70%. HOWEVER, AFTER SEVERAL PHONE CALLS AND EMAILS, I WAS INFORMED BY THE CONSUMER AFFAIRS DEPARTMENT THEY DO NOT HELP CUSTOMERS WITH THIS ISSUE IF PAST THE 60000 MILES OR 5 YEARS. I ASKED HOW THE OTHER CUSTOMERS WHERE ABLE TO GET HELP, DESPITE BEING PAST THE WARRANTY, AND I WAS TOLD NISSAN WAS IN NO POSITION TO HELP ME. I SAID IT WAS DANGEROUS T DRIVE AND THE CVT SHOULD NOT BE GOING OUT THIS SOON. I ALSO STRESSED THAT RESEARCH SHOWS MANY CUSTOMERS ARE EXPERIENCING THE SAME ISSUE AND SOMETHING IS WRONG WITH THE TRANSMISSION THEY PUT IN THE CARS. I WAS TOLD NO HELP WOULD BE GIVEN, THANK YOU FOR CALLING.

MY 2013 NISSAN ROGUE NEEDS THE TRANSMISSION REPLACED. IT HAS 101.512 MILES ON IT. FOR A VEHICLE THAT IS ONLY 6 YEARS OLD THIS IS VERY UPSETTING. I HAVE CONTACTED CONSUMER AFFAIRS HOPING THAT THEY WILL PAY OR HELP PAY FOR THE COST. I HAVE BEEN READING ABOUT THE CVT IN THESE VEHICLES AND IT SEEMS TO BE A MAJOR ISSUE. I FEEL AS A CONSUMER THIS SHOULD BE TAKEN CARE OF BY NISSAN.THEY SHOULD REALLY STAND BEHIND THEIR PRODUCT. HOT IN IT ONE MORNING THE ENGINE E LIGHT CAME ON BACKED OUT OF MY GARAGE PUT IT IN DRIVE AND COULD NOT GO OVER 5 MILES AN HOUR AND IT WAS MAKING A WHINING SO OUND. PARKED IT AND HAD IT TOWED TO A NISSAN DEALERSHIP.I AM VERY UPSET THAT THIS HAPPENED AND THAT I HAVE THIS EXPENSE NOW.

TAKATA RECALL; WHEN YOU'RE DRIVING ON THE INTERSTATE THE CAR WILL DECELERATE RAPIDLY AND WILL NOT ACCELERATE EVEN IF YOU PRESS THE GAS PEDAL TO THE FLOOR. THE CVT TRANSMISSION DOESN'T HAVE AN EXTERNAL COOLER. IF YOU RUN THE AIR CONDITIONING WHILE GOING FASTER THAN 45 MPH THE CAR LOOSES SPEED AND POWER. THERE ARE A LOT OF OTHER COMPLAINTS ABOUT THIS ISSUE ON: HTTP://M.CARCOMPLAINTS.COM/NISSAN/ROGUE/2013/TRANSMISSION/LOSS_OF_ACCELERATION.SHTML

I WAS ACCELERATING TO MERGE ONTO AN EXPRESSWAY TODAY, AND MY ACCELERATION CUT OUT IN MY VEHICLE. MY VEHICLE LOST ALL ACCELERATION AND COASTED TO IDLE SPEED. I WAS LUCKILY ABLE TO MOVE OFF THE EXPRESSWAY AT IDLE SPEED, BUT I MAY HAVE NOT BEEN SO LUCKY IN ANOTHER SCENARIO. I ALSO NOTICED THAT MY BRAKE LIGHTS STAY ON SOMETIMES WHEN THE CAR IS OFF OR THE PEDAL IS NOT PRESSED. THE CAR SEEMS TO THINK THE BRAKES ARE ENGAGED AND WILL NOT ALLOW ANY ACCELERATION. I FOUND THIS TSB FOR MY VEHICLE THAT DESCRIBES THE EXACT ISSUE I AM FACING. HOWEVER, THE TSB IS INACCURATE. IT STATES THERE IS "LOW POWER" WHEN ACCELERATING. THERE IS ACTUALLY "NO POWER." THE CAR DOES NOT ACCELERATE AT ALL WHEN THIS ISSUE IS ENCOUNTERED BUT WILL COAST TO IDLE SPEED. THIS ISSUE PUTS THE DRIVER'S LIFE AT RISK, AS WELL AS OTHERS ON THE ROAD, AND SHOULD RESULT IN A FULL RECALL BEFORE PEOPLE DIE. THIS COMPLAINT IS IN REGARDS TO THE CLASSIFICATION AND INACCURACY OF THE FOLLOWING TSB, WHICH SHOULD BE CLASSIFIED AS RECALL AND CORRECTED TO REFLECT THE VEHICLE LOSING ALL ACCELERATION. NHTSA ID NUMBER: 10075096 MANUFACTURER COMMUNICATION NUMBER: NTB15-113

WHILE TRAVELING TO ORLANDO FLORIDA ON SUNDAY 05/27/2019, MY VEHICLE STOPPED ACCELERATING ON THE HIGHWAY. THE MORE I PRESSED THE GAS PEDAL THE SLOWER MY VEHICLE BECAME. BY THE GRACE OF GOD AN 18 WHEELER TRUCK SAW MY DISTRESS AND GUIDED ME 1 MILE TO THE EXIT ON I-75 SOUTH. MY CAR DROPPED DOWN TO 20 MPH. THIS WAS THE MOST TRAUMATIC EXPERIENCE. I WAS STRANDED FROM 6 PM SUNDAY UNTIL 6:30 AM THE NEXT MORNING WHERE I WAS THEN ABLE TO GET MY VEHICLE MSU RAN ERRANDS COMPANY TO TOW ME 113 MILES TO MY NEPHEW'S HOME IN BRAYSELTON GEORGIA WHERE WE TOOK THE VEHICLE TO A NISSAN DEALERSHIP IN BUFORD GEORGIA. THEY RAN A DIAGNOSTIC CHECK TO FIND OUT MY TRANSMISSION WAS GONE. I NEVER HAD AN INDICATION THIS WAS GOING OUT AND NOW THE PRICE TO REPLACE THIS TRANSMISSION IS WELL OVER $5,000.00. I AM OVER 400 MILES AWAY FROM MY VEHICLE AND DON'T KNOW HOW I WILL GET MY VEHICLE FIXED. DEALERSHIP TOLD ME THAT SINCE I AM NOT GOING TO GET IT FIXED BY THEM I NEED TO COME GET IT DUE TO THEM NOT HAVING ROOM TO STORE IT UNTIL I CAN FIGURE OUT WHAT TO DO. THE WARRANTY ONLY LASTED FOR 60,000 MILES OR 5 YEARS WHICH EVER CAME 2ST. WHY CAN'T THE WARRANTY ON SUCH AN EXPENSIVE PART BE GIVEN A 100,000 MILE WARRANTY? PEOPLE SUCH AS MYSELF RIDING ALONG GOING ABOUT THEIR EVERYDAY BUSINESS OT KNOWING THE VEHICLE THEY PURCHASED CAN LITERALLY BE A DEATH TRAP. THIS IS SO NOT RIGHT TO HAVE TO COME UP WITH A LARGE AMOUNT OF CASH FOR SUCH A HUGE REPAIR AND STILL HAVE A CAR NOTE TO PAY. I WOULD LIKE FOR NISSAN TO GO ONLINE AND READ THE REVIEWS OF THEIR PRODUCT, STAND BY THESE PEOPLE AND STAND BY HE PRODUCT. IT SHOULD NOT HAVE TO WAIT UNTIL SOMEONE LOOSE THEIR LIFE TO DIG DEEP INTO SEEING THE PROBLEM.