2011 Nissan Rogue

ON 11/3/18, I STOPPED MY 2011NISSAN ROGUE TO LET A FRIEND OUT OF THE VEHICLE. I PUT THE CAR IN DRIVE AND NOTHING HAPPENED. THE CAR WOULD NOT GO INTO GEAR. I HAD IT TOWED TO AAA THE NEXT DAY AND THEY DIAGNOSED THE PROBLEM AS THE CVT TRANSMISSION. THEY ADVISED ME TO CONTACT NISSAN CONSUMER AFFAIRS BECAUSE THIS IS A COMMON PROBLEM THEY SEE WITH NISSANS AND CONSUMER AFFAIRS WOULD BE ABLE TO HELP. I CONTACTED NISSAN CONSUMER AFFAIRS ON NOVEMBER 5 AND "ADAM" WAS VERY UNDERSTANDING. HE CHECKED MY VIN # AND SAID THAT MY VEHICLE WAS NOT SPECIFICALLY COVERED UNDER THE EXTENDED WARRANTY, BUT THAT NISSAN WOULD STILL BE WILLING TO ASSIST WITH THE REPAIR COSTS. HE SAID I WOULD HAVE TO HAVE THE VEHICLE TOWED TO A NISSAN SERVICE CENTER AND HAVE A DIAGNOSTIC DONE BY THEM AS A FIRST STEP. I TOLD HIM A DIAGNOSTIC HAD ALREADY BEEN DONE BY AAA, BUT HE SAID NISSAN HAD TO DO IT THEMSELVES IN ORDER TO MAKE THE NECESSARY REPAIRS. I THEN HAD THE CAR TOWED TO SANSONE 66 IN NEPTUNE CITY, NJ. I HAD ANOTHER DIAGNOSTIC DONE WHICH CONFIRMED THAT THE PROBLEM WAS THE CVT TRANSMISSION. I THEN CONTACTED NISSAN CONSUMER AFFAIRS AGAIN TO ADVISE THEM THAT THE DIAGNOSTIC WAS COMPLETED. THEY TOLD ME THAT A DIFFERENT DEPARTMENT IN NISSAN CONSUMER AFFAIRS WOULD BE CONTACTING ME THE NEXT DAY WITH INFORMATION ON HOW MY PROBLEM WAS GOING TO BE RESOLVED. I WAS THEN CONTACTED BY CONSUMER AFFAIRS REP "QUINCY" ON NOVEMBER 11. SHE ADVISED ME THAT SHE WOULD BE MAKING THE DECISION ON HOW/IF NISSAN WOULD BE RESOLVING MY CVT PROBLEM. I ASKED HER IF SHE HAD RECEIVED A COPY OF THE DIAGNOSTIC REPORT FROM SANSONE SO SHE COULD USE THAT TO RENDER HER DECISION. SHE SAID THAT SHE HAD NOT, BUT THAT HER DECISION WOULD IN LARGE PART BE BASED ON "CUSTOMER LOYALTY". I ASKED WHAT SHE MEANT AND WAS TOLD THAT SHE WAS REFERRING TO PAST SERVICE HISTORY AT NISSAN DEALERS. SHE DENIED ME ANY ASSISTANCE WITH THE REPAIR.

TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL POPPING SOUND. IN ADDITION, THE TRANSMISSION EXPERIENCED A HARD SHIFT AND WENT INTO LIMP MODE. THE CONTACT WAS UNABLE TO DRIVE ABOVE 20 MPH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE GEARS IN THE TRANSFER CASE FRACTURED AND THERE WERE METAL SHAVINGS IN THE TRANSMISSION FLUID. THE VEHICLE WAS NOT REPAIRED. APPLE NISSAN (LOCATED AT 1510 WHITEFORD RD, YORK, PA 17402, (717) 755-9504) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

AFTER TRANSMISSION HEATS UP WHILE DRIVING THEIR IS A LOUD WHINGING NOISE. AFTER COMING TO A STOP THE VEHICLE WILL STRUGGLE TO START MOVING AGAIN, POWER HESITATING AND THEN OVERREVVING. I TOOK IT INTO THE DEALER AND WAS TOLD THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE IS A 2011 WITH 100,000 MILES - IT SHOULD NOT NEED A NEW TRANSMISSION AND IS CURRENTLY OUT OF WARRANTY. THE COST OF REPLACEMENT IS $3,000. THE PREVIOUS MODEL YEARS 2003-2010 WARRANTY'S WERE INCREASED TO 10 YEARS 120,000 MILES DUE TO ISSUES WITH THE TRANSMISSION. IT APPEARS TO ME THAT THE ISSUE WAS NOT FIXED AND WARRANTY'S AGAIN SHOULD BE EXTENDED FOR OWNERS OF MODEL YEAR 2011 AND BEYOND. NISSAN SHOULD STAND BY THEIR VEHICLES AND REPAIR AND REPLACE WHEN ISSUES ARISE.

TRANSMISSION SLIPS AFTER ABOUT 200 MILES ON LONG TRIPS. YOU HAVE TO STOP AND LET IT COOL DOWN BEFORE YOU CAN GO ON. SOMETIMES IT MAY TAKE 10-15 MINS. SOMETIMES YOU HAVE TO WAIT OVER NIGHT BEFORE DRIVING IT.. WHEN IT HAPPENS THE TRANSMISSION WILL WIND AND YOU LOSE POWER WITH NO WARNING. I CAUGHT MYSELF IN THE MIDDLE OF JACKSONVILLE FL ON 95 WHEN IT HAPPENED I THOUGHT I WAS GOING TO GET IN AN ACCIDENT.

I HAD BOUGHT IN THE CAR WITH 33,004 MILES ON IT FROM DESTINATION NISSAN OUT OF ALBANY NEW YORK I NOW HAVE 92,000 MILES AND THE TRANSMISSION WENT BAD FROM NISSAN I EVEN CONTACTED THE BBB AND NO HELP I WAS ONLY ABLE TO PUT 59,700 MILES ON THIS CAR I STILL HAVE TWO YEARS TO PAY ON IT THE TRANSMISSION WENT OUT WITH NO NOTICE NO LIGHTS CAME ON DRIVING DOWN THE ROAD AND THE HIGHWAY AT 70 MILES AN HOUR LOST POWER HAD TO PULL OFF THE SIDE OF THE ROAD I FEEL IT'S VERY DANGEROUS SOMEONE'S GOING TO GET HURT OR KILLED THEY HAVE RECALLS FOR THE 2008 AND 2010 FOR THE SAME ISSUE WITH THEIR CVT TRANSMISSIONSAND THEY GAVE AN EXTENDED WARRANTY FOR 120,000 MILES OR 10 YEARS AND THE VEHICLES I FEEL THAT THEY DIDN'T DO ANYTHING WITH THE 2011 SO I DON'T THINK THAT THE CVT TRANSMISSION WAS ANY DIFFERENT THAT THEY HAD PUT IN THE OTHER ONES THAT THEY PUT IN THE 2011 AND THEREFORE I FEEL THEY SHOULD HAVE TO TAKE CARE OF THE PEOPLE I'VE PAID OVER $25,000 FOR THIS CAR AND I STILL HAVE TWO YEARS TO PAY ON IT I DON'T FEEL THAT AT 59,000 MILES I HAVE MY DRIVING I SHOULD HAVE TO REPLACE A TRANSMISSION I WILL NEVER PURCHASE ANOTHER NISSAN AGAIN AND I WILL MAKE SURE THAT I TELL PEOPLE NEVER TO PO AND THEY GAVE AN EXTENDED WARRANTY FOR 120,000 MILES OR 10 YEARS AND THE VEHICLES I FEEL THAT THEY DIDN'T DO ANYTHING WITH THE 2011 SO I DON'T THINK THAT THE CVT TRANSMISSION WAS ANY DIFFERENT THAT THEY HAD PUT IN THE OTHER ONES THAT THEY PUT IN THE 2011 AND THEREFORE I FEEL THEY SHOULD HAVE TO TAKE CARE OF THE PEOPLE I'VE PAID OVER $25,000 FOR THIS CAR AND I STILL HAVE TWO YEARS TO PAY ON IT I DON'T FEEL THAT AT 59,000 MILES I HAVE DRIVING I SHOULD HAVE TO REPLACE A TRANSMISSION I WILL NEVER PURCHASE ANOTHER NISSAN AGAIN AND I WILL MAKE SURE THAT I TELL PEOPLE NEVER BUY A NISSAN THEY DO NOT TAKE CARE OF THEIR CUSTOMERS

TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN DRIVE, AND ONLY ENGAGED IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER (NISSAN OF COOL SPRINGS, 212 COMTIDE COURT, FRANKLIN, TN 37067) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED AND A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 32149304 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

MY 7 YEAR OLD NISSAN ROUGE STARTED LOSING ACCELERATION WHEN I PUT MY FOOT ON THE GAS, TALK ABOUT SCARY AND DANGEROUS. NO WARNING LIGHTS CAME ON. I TOOK IT TO A LOCAL MECHANIC AND HE TOLD ME MY TRANSMISSION NEEDED TO BE REPLACED. IF I TRAVEL ON THE INTERSTATE AT SPEEDS BETWEEN 65-75 MPH FOR MORE THAN TWO HOURS THE TRANSMISSION SHUTS DOWN AND WILL NOT SHIFT AFTER COMING TO A COMPLETE STOP, REGARDLESS OF STOPPING ON A HILL OR FLAT GROUND.