I PURCHASED A 2009 NISSAN ROGUE. APPROXIMATELY 3 WEEKS AGO (1/7/10) THE DRIVERS SIDE DOOR HANDLE BROKE. I WAS UNABLE TO ENTER MY VEHICLE THROUGH THE DRIVERS SIDE. THE DOOR OPENS FROM THE INSIDE, BUT I CAN'T OPEN THE VEHICLE FROM THE OUTSIDE. I WENT TO KINGSTON NISSAN, IN KINGSTON, NY 12401 AND ADVISED THEM OF THE PROBLEM. A…
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I PURCHASED A 2009 NISSAN ROGUE. APPROXIMATELY 3 WEEKS AGO (1/7/10) THE DRIVERS SIDE DOOR HANDLE BROKE. I WAS UNABLE TO ENTER MY VEHICLE THROUGH THE DRIVERS SIDE. THE DOOR OPENS FROM THE INSIDE, BUT I CAN'T OPEN THE VEHICLE FROM THE OUTSIDE. I WENT TO KINGSTON NISSAN, IN KINGSTON, NY 12401 AND ADVISED THEM OF THE PROBLEM. A MECHANIC LOOKED AT MY VEHICLE AND ADVISED ME THAT A NEW HANDLE WAS NEEDED. I THOUGHT THIS TYPE OF PART COULD BE EASILY FIXED, BUT I WAS WRONG. AS OF TODAY, (1/28/10) MY VEHICLE HAS NOT BEEN FIXED. KINGSTON NISSAN SERVICE DEPARTMENT ADVISED ME THAT THEY CAN NOT FIND A REPLACEMENT PART AND THAT THE PART(S) ARE COMING FROM JAPAN AND WOULD ARRIVE UNTIL FEBRUARY 7TH, 2010. I MUST WAIT OVER A MONTH TO GET MY VEHICLE FIXED. IN THE MEANTIME, THE ONLY WAY TO ACCESS MY VEHICLE IS BY USING THE PASSENGER SIDE DOOR AND CLIMB OVER THE SEATS. IF I WERE PHYSICALLY UNABLE TO CLIMB OVER THE SEATS, I WOULD NOT BE ABLE TO OPERATE MY VEHICLE. FORTUNATELY, I AM ABLE, BUT IF A PERSON WAS NOT, THEY WOULD EITHER HAVE TO RENT A VEHICLE OR USE SOME OTHER MEANS OF TRANSPORTATION. I FIND THIS PROBLEM INEXCUSABLE. A SIMPLE DOOR HANDLE PART MUST BE SENT FROM JAPAN TO FIX THIS PROBLEM. PLEASE ASSIST ME IN FINDING A BETTER SOLUTION. ALSO, I HAVE RECENTLY RECEIVED SEVERAL RECALLS ON MY VEHICLE. I FEEL THAT NISSAN IS PROVIDING INADEQUATE SERVICE TO ITS CUSTOMERS AND MAYBE SUPPLYING INADEQUATE VEHICLES AND POTENTIALLY UNSAFE VEHICLES TO THE AMERICAN PUBLIC. THANK YOU FOR YOUR TIME. TW*
Nissan North America, Inc. (Nissan) is recalling certain model year 2008-2013 Nissan Rogue vehicles manufactured March 7, 2007, to November 26, 2013, and 2014 Nissan Rogue Select vehicles manufactured September 23, 2013, to July 2, 2014. The affected vehicles may experience an electrical short in the harness connector due to a mixture of snow/water and salt seeping through the carpet on the driver side floor near the harness connector.
Consequence & remedy
Consequence: An electrical short can cause a vehicle fire.
Remedy: Nissan will notify owners, and dealers will inspect the kick panel wiring harness connector and will if necessary install a new harness connector and waterproof seal, free of charge. The recall began on February 26, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
NISSAN IS RECALLING CERTAIN VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
Consequence & remedy
Consequence: OVERHEATED BATTERIES COULD RESULT IN A FIRE.
Remedy: NISSAN WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR NISSAN AT 1-800-647-7261.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2009 ROGUE VEHICLES. A SCREW IN THE STEERING GEAR HOUSING COVER MAY LOOSEN OVER TIME AND COULD FALL OUT. AS IT LOOSENS, THE STEERING RESPONSE OF THE VEHICLE MAY BE COMPROMISED BUT THE DRIVER WILL RETAIN STEERING CONTROL.
Consequence & remedy
Consequence: THE SCREW MAY EVENTUALLY COME OUT OF THE STEERING GEAR COVER. IF LARGE STEERING INPUTS ARE MADE WITH THE COVER SCREW MISSING THE PINION SHAFT MAY COME OUT OF THE STEERING GEAR RESULTING IN A COMPLETE LOSS OF STEERING CONTROL AND INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT WHETHER THE STEERING GEAR COVER SCREW IS LOOSE AND WILL BE RETIGHTENED TO THE PROPER SPECIFICATION. DEALERS WILL ALSO INSTALL A COVER PLATE TO PREVENT THE SCREW FROM POSSIBLY COMING OUT OF THE STEERING GEAR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗