The contact rented a 2022 Nissan Rogue Sport through Enterprise Rent-A-Car Company. The contact stated that while driving the vehicle, there was an abnormal sound coming from the front end of the vehicle. Additionally, the contact stated after his wife had parked the vehicle with the engine running, the vehicle started to roll a…
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The contact rented a 2022 Nissan Rogue Sport through Enterprise Rent-A-Car Company. The contact stated that while driving the vehicle, there was an abnormal sound coming from the front end of the vehicle. Additionally, the contact stated after his wife had parked the vehicle with the engine running, the vehicle started to roll away. The contact stated that while his wife was running after the vehicle to stop it, she fell to the ground. The vehicle hit the bridge of the residence and stopped. The contact's wife sought medical assistance a few days later and was informed that she had sustained a concussion, headaches, and bruises on the legs, arms, and belly. The vehicle was driven back to the Enterprise lot, where the contact was advised that the vehicle was safe to drive. The contact was charged a fee for the damages that the vehicle sustained due to the collision. There was no further information provided. The manufacturer was notified of the failure and informed the contact that they could not assist because the contact was not the owner of the vehicle. The failure mileage was approximately 40,000.
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2022 Nissan Rogue Sport Problems, Complaints & Recalls | Skip That Year