NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
25 reportsClear category filter80,000 miles · Sep 7, 2021
Electrical SystemFuel System, Gasoline
The contact owns a 2011 Nissan Quest. The contact stated while attempting to park the vehicle, the vehicle stalled without warning. There was no warning light illuminated. The vehicle was towed to a local mechanic but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number…
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The contact owns a 2011 Nissan Quest. The contact stated while attempting to park the vehicle, the vehicle stalled without warning. There was no warning light illuminated. The vehicle was towed to a local mechanic but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V076000 (Electrical System, Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 80,000.
NHTSA ODI #11431943
159,000 miles · Mar 12, 2021
Electrical SystemFuel System, Gasoline
TL* THE CONTACT OWN A 2011 NISSAN QUEST. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE AND 20 MINUTES LATER EXPERIENCED THE FAILURE WH…
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TL* THE CONTACT OWN A 2011 NISSAN QUEST. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE AND 20 MINUTES LATER EXPERIENCED THE FAILURE WHILE DRIVING UPHILL. THE CONTACT CALLED NISSAN OF SALEM (2755 MISSION ST SE, SALEM, OR 97302, (503) 581-3849) AND ABC NISSAN (1300 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 682-4468) AND THE DEALERS WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
NHTSA ODI #11402558
6,200 miles · Mar 16, 2012
Fuel System, Gasoline
THE FUEL INDICATION LIGHT CAME ON WHILE DEPARTING OUR NEIGHBORHOOD, WHILE GOING DOWN A HILL TO A STOP SIGN THE VEHICLE STALLED AND WOULD NOT RESTART. HAD TO FILL THE TANK VIA A GAS CAN TO MAKE IT TO THE STATION. GAS LIGHT CAME ON TONIGHT MARCH 15TH WHILE IN INTERSTATE AND DROVE APPROXIMATELY 7 MILES AND PARKED. INDICATOR AT T…
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THE FUEL INDICATION LIGHT CAME ON WHILE DEPARTING OUR NEIGHBORHOOD, WHILE GOING DOWN A HILL TO A STOP SIGN THE VEHICLE STALLED AND WOULD NOT RESTART. HAD TO FILL THE TANK VIA A GAS CAN TO MAKE IT TO THE STATION. GAS LIGHT CAME ON TONIGHT MARCH 15TH WHILE IN INTERSTATE AND DROVE APPROXIMATELY 7 MILES AND PARKED. INDICATOR AT THE TIME STILL SAID WE HAD APPROXIMATELY 40 MILES. PARKED ON A DECLINE AND CAR WOULD NOT START WHEN WE RETURNED. AGAIN FILLED TANK WITH A GALLON OF GAS AND DROVE TO STATION WHERE WE FILLED WITH AN ADDITIONAL 14 GALLONS. 14 GALLONS + 1 GALLON FROM CAN = 15 GALLONS....IN A SUPPOSED 20 GALLON TANK? THE MATH ISN'T ADDING UP. LUCKILY OUR CHILDREN HAVEN'T BEEN IN THE CAR ON EITHER OCCURRENCE NOR HAVE WE STALLED ON A BUSY HIGHWAY WHERE A SERIOUS ACCIDENT COULD OCCUR AS A RESULT. THERE IS AN OBVIOUS PROBLEM WITH THE 2011 NISSAN QUEST FUEL TANK OR PUMP WHICH IS CAUSING THE VEHICLE TO STALL OR NOT START WHEN THERE IS MORE THAN 4-5 GALLONS OF GAS IN THE TANK. THIS NEEDS TO BE RECALLED AND CORRECTED BEFORE SOMEBODY IS KILLED. THERE ARE COUNTLESS FORUMS ONLINE NOW THAT WE HAVE JUST FOUND TONIGHT WITH PEOPLE ACROSS THE COUNTRY EXPERIENCING THE SAME ISSUE....WITH DEALERSHIPS NOT OFFERING ANY ASSISTANCE. PLEASE HELP. *TR
NHTSA ODI #10451884
10,500 miles · Mar 7, 2012
Fuel System, Gasoline
THIS CAR HAS COMPLETELY SHUT OFF ON ME 5 TIMES IN THE PAST MONTH! I HAVE HAD TO HAVE GAS DELIVERED TO ME ALL OF THESE TIME TO BE ABLE TO DRIVE. ON MOST OF THESE OCCASIONS I HAVE HAD OVER 1/4 TAKE AND HAD NO WARNING LIGHTS ON INDICATION FUEL LEVEL WAS LOW. THIS SEEMS TO BE A COMMON PROBLEM THAT NISSAN IS REFUSING TO RECOGNIZE OR …
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THIS CAR HAS COMPLETELY SHUT OFF ON ME 5 TIMES IN THE PAST MONTH! I HAVE HAD TO HAVE GAS DELIVERED TO ME ALL OF THESE TIME TO BE ABLE TO DRIVE. ON MOST OF THESE OCCASIONS I HAVE HAD OVER 1/4 TAKE AND HAD NO WARNING LIGHTS ON INDICATION FUEL LEVEL WAS LOW. THIS SEEMS TO BE A COMMON PROBLEM THAT NISSAN IS REFUSING TO RECOGNIZE OR DO ANYTHING ABOUT. WE TOOK THE VAN IN FOR SERVICE AND WERE FIST TOLD THEY HAD NEVER HEARD OF THIS ISSUE BUT THEN ANOTHER WORKER TOLD US THEY JUST HAD SOMEONE WITH THE SAME ISSUE AND THEY REPLACED THE TANK YET THE PROBLEM WAS NOT SOLVED. MY DEALERSHIP IS MOSSY NISSAN OF OCEANSIDE CA, AND THEY HAVE BEEN A NIGHTMARE. WE ARE DRIVING ACROSS THE US ON MILITARY ORDERS IN THIS VAN WITH OUR 2 SMALL CHILDREN, AND THIS IS ABSOLUTELY NOT ACCEPTABLE THAT WE WILL BE FORCED TO DRIVE IN A DEATHTRAP. NISSAN NEEDS TO WAKE UP AND DO SOMETHING ABOUT THIS THESE ARE FAMILY VANS, WHAT IS IT GOING TO TAKE FOR THERE TO BE A MASS RECALL? THE DEATH OF A FAMILY? PLEASE SOMEONE HELP US, I DO NOT KNOW WHAT TO DO RIGHT NOW?? *TR
NHTSA ODI #10450698
20,635 miles · Mar 2, 2012
Fuel System, Gasoline
WHILE DRIVING DOWN HILL THE CAR WILL STALL IF THE GAS TANK READS LESS THAN 90 MILES TO EMPTY. THIS HAS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS OR IN TOWN. TODAY THIS HAPPENED WHILE CROSSING AN INTERSECTION. THE VAN STALLED RIGHT IN THE MIDDLE OF A MAJOR INTERSECTION WHICH CREATED A SAFETY HAZARD. THE LOCAL NISSAN DEALER SAID TH…
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WHILE DRIVING DOWN HILL THE CAR WILL STALL IF THE GAS TANK READS LESS THAN 90 MILES TO EMPTY. THIS HAS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS OR IN TOWN. TODAY THIS HAPPENED WHILE CROSSING AN INTERSECTION. THE VAN STALLED RIGHT IN THE MIDDLE OF A MAJOR INTERSECTION WHICH CREATED A SAFETY HAZARD. THE LOCAL NISSAN DEALER SAID THAT NISSAN IS "WORKING" ON FIXING THE PROBLEM BUT THEY CAN'T DO ANYTHING FOR US. *TR
NHTSA ODI #10450028
1,100 miles · Mar 1, 2012
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE CONTACT WOULD HAVE TO COAST TO LEVEL GROUND OR ADD MORE FUEL TO RESTART THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE HAD NOT BE…
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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE CONTACT WOULD HAVE TO COAST TO LEVEL GROUND OR ADD MORE FUEL TO RESTART THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 2,567.
NHTSA ODI #10449954
1,500 miles · Feb 27, 2012
Engine And Engine CoolingFuel System, Gasoline
MY ENGINE KEEP SHUTTING OFF, IT HAPPENED MANY TIMES WHEN MY CAR'S FUEL DOWN TO LESS THAN 25% OF TANK OR AROUND 60 MILES LEFT, AND THE CAR DOWNHILL ONLY. EXAMPLE: I WAS PULLING OUT MY CAR OUT FROM DRIVE WAY AND DOWN TO STREET, IT KEEP SHUTTING OFF, OR MY CAR CUTTING FUEL. COULDN'T PULL MY CAR UNTIL MY CAR PUT IN IGNITION ON A…
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MY ENGINE KEEP SHUTTING OFF, IT HAPPENED MANY TIMES WHEN MY CAR'S FUEL DOWN TO LESS THAN 25% OF TANK OR AROUND 60 MILES LEFT, AND THE CAR DOWNHILL ONLY. EXAMPLE: I WAS PULLING OUT MY CAR OUT FROM DRIVE WAY AND DOWN TO STREET, IT KEEP SHUTTING OFF, OR MY CAR CUTTING FUEL. COULDN'T PULL MY CAR UNTIL MY CAR PUT IN IGNITION ON AND HAVE SOMEONE TO PUSH TO LEVEL ON THE STREET. THEN MY CAR CAN START ON THE ENGINE. IT WAS SO DANGEROUS, BECAUSE THE BRAKE WAS OFF AND ENGINE WAS OFF, HAVE SOMEONE TO PUSH THE CAR. ALSO, I AM AFRAID WHEN I AM DRIVING ON THE ROAD, IF SUDDENLY HAPPEN LIKE THAT. I AM NOT SURE WHAT TO DO... THIS IS CAR ALWAYS DRIVE WITH THE MY KIDS. *TR
NHTSA ODI #10449500
Mileage unknown · Feb 24, 2012
Fuel System, Gasoline
QUEST CONSTANTLY STALLS WHEN DRIVING DOWNHILL WITH LESS THAN 1/4 TANK OF FUEL. THIS HAS HAPPENED TO US 4 TIMES IN THE PAST 4 MONTHS. 1) BACKING OUT OF STEEP DRIVEWAY, APPROX HALFWAY UP DRIVEWAY THE ENGINE STALLED AND VAN ROLLED FORWARD. WE COULD NOT GET THE VAN RESTARTED AND HAD IT TOWED TO DEALER. THE DEALER WAS ABLE TO …
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QUEST CONSTANTLY STALLS WHEN DRIVING DOWNHILL WITH LESS THAN 1/4 TANK OF FUEL. THIS HAS HAPPENED TO US 4 TIMES IN THE PAST 4 MONTHS. 1) BACKING OUT OF STEEP DRIVEWAY, APPROX HALFWAY UP DRIVEWAY THE ENGINE STALLED AND VAN ROLLED FORWARD. WE COULD NOT GET THE VAN RESTARTED AND HAD IT TOWED TO DEALER. THE DEALER WAS ABLE TO GET IT STARTED AND THE ENGINE DIAGNOSTICS SHOWED NO PROBLEM. DTE SHOWED OVER 100 MILES UNTIL EMPTY. 2) DRIVING DOWN HILL ON BACK ROAD VAN STALLED. DTE SHOWED 75 MILES UNTIL EMPTY. VAN WAS ABLE TO BE RESTARTED WHEN ON FLAT SURFACE. 3) STOPPED AT TRAFFIC LIGHT ON SLIGHT DOWN HILL. DTE SHOWED 90 MILES UNTIL EMPTY. VAN STARTED BACK UP IMMEDIATELY. 4) DRIVING DOWNHILL ON BUSY URBAN STREET. DTE SHOWED OVER 100 MILES UNTIL EMPTY. VAN WAS RESTARTED AFTER ADDING GASOLINE. NISSAN NEEDS TO ADDRESS THIS ISSUE AS IT COULD BE A MAJOR SAFETY ISSUE IF IT HAPPENS ON A BUSY ROAD. *TR
NHTSA ODI #10449248
Mileage unknown · Feb 24, 2012
Fuel System, Gasoline
WHEN FUEL GAUGE READS 1/4 TANK OR LESS VAN WILL SHUT DOWN IF ON A DECLINE (WHILE DRIVING OR PARKED). I BELIEVE THIS IS DUE TO A MECHANICAL ERROR IN THE FLOAT IN THE GAS TANK NOT READING PROPERLY. I MUST MAKE SURE THAT I HAVE AT LEAST 1/2 TANK OF GAS AT ALL TIMES. *TR
NHTSA ODI #10449177
250 miles · Feb 22, 2012
Fuel System, Gasoline
NEAR MISS WITH A STALLING NISSAN QUEST SL 2011. THIS IS AN EXTREMELY UNSAFE AND VERY DANGEROUS PROBLEM THAT CAN CAUSE SEVERE ACCIDENTS AND DEATH OR SERIOUS INJURY IN THE EVENT OF A CRASH. I BOUGHT A NISAN QUEST SL IN NOVEMBER 2011. BACK IN DECEMBER 2011 WHILE HAVING A LITTLE BIT LESS THAN A QUARTER TANK OF GASOLINE I MADE A…
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NEAR MISS WITH A STALLING NISSAN QUEST SL 2011. THIS IS AN EXTREMELY UNSAFE AND VERY DANGEROUS PROBLEM THAT CAN CAUSE SEVERE ACCIDENTS AND DEATH OR SERIOUS INJURY IN THE EVENT OF A CRASH. I BOUGHT A NISAN QUEST SL IN NOVEMBER 2011. BACK IN DECEMBER 2011 WHILE HAVING A LITTLE BIT LESS THAN A QUARTER TANK OF GASOLINE I MADE A LEFT TURN TO GET INTO INCOMING TRAFFIC AND THE VEHICLE STALLED RIGHT ON THE TRAFFIC LANE, FORTUNATELY THERE WERE NOT ANY CARS CLOSE TO MY VEHICLE. INITIALLY I THOUGHT IT HAD BEEN AN ISOLATED EVENT, BUT MY WIFE COMMENTED THAT THE SAME THING HAD HAPPENED TO HER. THIS WEEKEND WHILE DRIVING DOWN HILL AND ENTERING AN INTERSECTION THE VEHICLE STALLED AGAIN (I WAS GOING STRAIGHT, WITHOUT TURNING) AND THE CAR BEHIND ME WAS BARELY ABLE TO STOP WHEN I LOST SPEED, THEY ALMOST HIT US. FROM THE EVENTS EXPLAINED ABOVE I ASSUME THE FUEL INJECTION IS FAILING DUE TO A BAD GAS TANK DESIGN AND/OR THE TURNING AND/OR DRIVING DOWN HILL MAY BE CONTRIBUTING DUE TO THE UNEVEN FLOW OF GASOLINE. AGAIN THIS IS AN EXTREMELY DANGEROUS CONDITION THAT MAY CAUSE SEVERE ACCIDENTS. *TR
NHTSA ODI #10448936
NHTSA investigations
1AQ12003 · Gwinnett Place Nissan / Quest Recall
Opened Oct 25, 2012 · Closed Dec 12, 2014
Status: closed (inferred from source dates) · Electrical System:software
NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.