IllustrationREAR DOOR, BOTH SLIDING SIDE DOORS HAVE A RECURRENG RATTLES,SQUEAKS AND CLUNKS. NOTICED THE PROBLEM AFTER DRIVING THE VEHICLE A FEW MILES, DEALER TRY TO FIXED, BUT AFTER A FEWS DAYS THE PROBLEM COME BACK. I WANT THE NISSAN TO REPLACE THE VEHICLE, I'M CONVINCED THE PROBLEM WILL NOT GO AWAY.
2004 Nissan Quest
Owner reports · Recalls · Investigations
More warning signs than most Quest years
Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.
About this comparison →How this year compares
Owner complaints by model year
Compare all Quest years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1420–25K
3125–50K
4150–75K
3775–100K
55100–150K
15150K+
321 reports with mileage · 124 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports10 fire reports30 injury reports
What owners actually said
445 reportsPASSENGER SIDE POWER SLIDING DOOR WILL NOT STAY CLOSED. *CB
I HAVE HAD A CONTINUING PROBLEM WITH THE REAR SLIDING DOORS ON MY NEW 2004 NISSAN QUEST. WHAT STARTED AS AN EXCESSIVE AMOUNT OF RATTLING OF THE REAR DOORS HAS ESCALATED TO THE POINT WHERE THE DOORS DO NOT FUNCTION PROPERLY. I'VE TAKEN THE QUEST IN TO HAVE THE DOORS ADJUSTED FIVE TIMES AT THE LOCAL NISSAN DEALER AND THE DOO…
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I HAVE HAD A CONTINUING PROBLEM WITH THE REAR SLIDING DOORS ON MY NEW 2004 NISSAN QUEST. WHAT STARTED AS AN EXCESSIVE AMOUNT OF RATTLING OF THE REAR DOORS HAS ESCALATED TO THE POINT WHERE THE DOORS DO NOT FUNCTION PROPERLY. I'VE TAKEN THE QUEST IN TO HAVE THE DOORS ADJUSTED FIVE TIMES AT THE LOCAL NISSAN DEALER AND THE DOORS CONTINUE TO RATTLE. THE LOCAL NISSAN DEALER WAS ACTUALLY ABLE TO STOP THE DRIVER'S SIDE DOOR FROM RATTLING, BUT THIS RESULTED IN A DOOR NOT ABLE TO BE OPENED USING THE EXTERIOR HANDLE, YOU HAD TO USE THE KEY-FOB OR INTERIOR SWITCHES (NOT ACCEPTABLE IN A $33,000 AUTOMOBILE). THE CAR WAS BROUGHT BACK IN FOR SERVICE AND WHILE THE DOOR NOW OPERATES (SORT OF SEE BELOW), THE RATTLING IS BACK. THE LOCAL NISSAN DEALER WHERE I BOUGHT THE CAR DOES NOT KNOW WHAT ELSE TO DO WITHOUT INPUT DIRECT FROM NISSAN - I HOPE THEY ARE WORKING ON A SOLUTION TO THE QUESTS SLIDING DOOR PROBLEMS! THE PROBLEMS WITH MY VEHICLES REAR SLIDING DOORS CONTINUE TO GET WORSE. ON WEDNESDAY, JANUARY 14, 2004 I HAD A PROBLEM WITH BOTH SLIDING DOORS; NEITHER WAS ABLE TO BE CLOSED. MILES FROM HOME IN SUBZERO WEATHER WITH A CAR WHOSE SIDING REAR DOORS WOULD NOT CLOSE BET YOU CAN IMAGINE HOW HAPPY I WAS. THANK GOD I FIGURED OUT HOW TO OPERATE THE DOORS MANUALLY. THIS STORY ONLY GETS WORSE! AFTER MANUALLY CLOSING THE DOORS, I SWITCHED ON THE DOORS AGAIN FOR ELECTRICAL OPERATION AND COMMENCED MY TRAVEL TOWARDS HOME; IMAGINE MY HORROR WHEN TRAVELING DOWN THE ROAD AT ABOUT 45 MPH TO HAVE THE PASSENGER SIDE REAR SLIDER OPENED UP ALL ON ITS OWN. CAN YOU IMAGINE WHAT MIGHT HAVE OCCURRED IF I HAD HAD MY YOUNG 9 YEAR OLD DAUGHTER IN THE BACK. HORROR DOESN'T COME CLOSE TO BEING AN ADEQUATE DESCRIPTION. NISSAN HAS RELEASED AN INFERIOR AND UNSAFE PRODUCT FOR SALE TO AN UNSUSPECTING PUBLIC. THIS CAR IS A DISASTER WAITING TO HAPPEN, AND SO FAR NOTHING HAS BEEN DONE TO CORRECT THE SITUATION. *CB
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC. *AK
CONSUMER COMPLAINED ABOUT SLIDING DOOR PROBLEM. *AK THE DOOR IS SUPPOSE TO RETURN TO OPEN POSITION IF THERE'S A PERSON OR OBJECT IN THE WAY. THE DOOR IS DOING TOTAL OPPOSITE OF THAT. MECHANIC STATED THE DOOR IS HEAVY AND WOULD BE HARD TO REPAIR WITHOUT USING FORCE. *PH
I OWN AN SL PURCHASED IN OCT 2003. THERE HAS BEEN ONE CONTINUAL PROBLEM AND THREE NEW PROBLEMS RECENTLY. FIRST THE NEW PROBLEMS: THE PAST 2 WEEKS TEMPS HAVE BEEN IN SINGLE DIGITS AND THERE HAS BEEN NO SNOW OR RAIN. I HAVE HAD TO KEEP CAR IN DRIVEWAY. DURING THESE PAST WEEKS I'VE EXPERIENCED THREE PROBLEMS, ONE OF WHICH INFURIATE…
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I OWN AN SL PURCHASED IN OCT 2003. THERE HAS BEEN ONE CONTINUAL PROBLEM AND THREE NEW PROBLEMS RECENTLY. FIRST THE NEW PROBLEMS: THE PAST 2 WEEKS TEMPS HAVE BEEN IN SINGLE DIGITS AND THERE HAS BEEN NO SNOW OR RAIN. I HAVE HAD TO KEEP CAR IN DRIVEWAY. DURING THESE PAST WEEKS I'VE EXPERIENCED THREE PROBLEMS, ONE OF WHICH INFURIATED ME. FIRST TWO ITEMS - PASSENGER WINDOW WILL NOT OPEN AND CAR DOES NOT 'BEEP' WHEN I LOCK FROM REMOTE (WHICH MAKES ME HAVE TO TURN BACK AND DOUBLE CHECK THE DOORS ONLY TO FIND IT HAS INDEED LOCKED)- ARE ANNOYING AND I ATTRIBUTED THEM TO THE TEMPERATURE. THE THIRD PROBLEM OCCURRED YESTERDAY: PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT CLOSE ONCE OPENED. IT WOULD BEEP, SLIDE ALMOST CLOSED, THEN OPEN RIGHT UP AGAIN. I COULD NOT FORCE IT TO REMAIN CLOSED. THIS HAPPENED IN A GROCERY STORE PARKING LOT, TEMPERATURE WAS -1 DEGREES, CAR HAD A COUPLE HUNDRED DOLLARS WORTH OF PURCHASES INSIDE, AND I HAD MY VERY YOUNG CHILD WITH ME. AFTER CHECKING MANUAL AND SPEAKING WITH PEOPLE AT THE NISSAN DEALERSHIP (NEITHER OF WHICH WERE HELPFUL, TO BE HONEST) I TRIED CLEANING THE TRACKS AROUND DOOR. THERE WAS NO ICE, DIRT, SAND, ETC. AND STILL THE DOOR WOULD NOT CLOSE. I WAS TOLD BY THE DEALERSHIP THAT THERE WAS NO MANUAL OVERRIDE WHICH WOULD HAVE ALLOWED ME TO CLOSE THE DOOR. LATER IN THE DAY AFTER THE CAR HAD BEEN IN THE SUN A FEW HOURS, MY HUSBAND WAS ABLE TO GET THE DOOR CLOSED ENOUGH TO GRAB AND LOCK IT. THIS DOOR ISSUE IS UNACCEPTABLE. WE HAVE THREE YOUNG CHILDREN AND PURPOSELY BOUGHT THIS CAR FOR IT'S RELIABILITY AND SAFETY. THERE WAS NOTHING RELIABLE NOR SAFE ABOUT WHAT HAPPENED TO US YESTERDAY. ANOTHER PROBLEM: A CREAKING, SQUEAKY NOISE COMES FROM THE BACK OF THE VAN WHILE DRIVING. SOUNDS LIKE AN OLD SCHOOLBUS. DEALERSHIP HAS NO IDEA OF CAUSE. WERE TOLD TO BRING VAN IN FOR SERVICE. *AK
CONSUMER HAD PROBLEMS TRYING TO REOPEN THE AUTOMATIC SLIDING PASSENGER DOOR FROM THE INSIDE/OUTSIDE. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
CHECK ENGINE LIGHT WAS ON DUE TO SMALL EXHAUST LEAK; HOWEVER, SERVICE MANAGER INFORMED CONSUMER THAT VAN STILL COULD BE USED UNTIL PARTS FOR REPAIR ARRIVE. *LA (NAR) *CB
PURCHASED 2004 NISSAN QUEST ON 10/25/03. RATTLING SOUND FROM DRIVER SIDE REAR SLIDING DOOR ONE WEEK AFTER PURCHASE. 5 ATTEMPTS TO HAVE IT REPAIRED. ON 11/29/03 DOOR OPENED WHILE DRIVING WITH CHILDREN IN BACK SEAT.
ON 10/25/03 WE PURCHASED A 2004 NISSAN QUEST. WITHIN ONE WEEK OF PURCHASE WE NOTICE A LOUD RATTLING NOISE COMING FROM THE DRIVER SIDE REAR SLIDING DOOR. AFTER 2 ATTEMPTS TO REPAIR AT THE DEALERSHIP THE NOISE WAS ATTENUATED BUT STILL PERSISTED. AFTER THE 2ND VISIT THE RATTLING SOUND EXPANDED TO INCLUDE A CREAKING NOISE EACH T…
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ON 10/25/03 WE PURCHASED A 2004 NISSAN QUEST. WITHIN ONE WEEK OF PURCHASE WE NOTICE A LOUD RATTLING NOISE COMING FROM THE DRIVER SIDE REAR SLIDING DOOR. AFTER 2 ATTEMPTS TO REPAIR AT THE DEALERSHIP THE NOISE WAS ATTENUATED BUT STILL PERSISTED. AFTER THE 2ND VISIT THE RATTLING SOUND EXPANDED TO INCLUDE A CREAKING NOISE EACH TIME WE BRAKED. ON 11/29/03 THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN SO WE PLACED OUR CHILDREN IN THE VAN USING THE AUTOMATIC SLIDING DOOR ON THE REAR PASSENGER SIDE. AFTER BUCKLING THE CHILDREN IN WE STARED THE VAN AND LEFT FOR HOME. AT APPROXIMATELY 11:55PM THE DRIVER SIDE REAR DOOR POPPED OPEN!!! ON 12/01/03 MY WIFE BROUGHT THE VAN BACK TO THE DEALERSHIP FOR THE FOURTH TIME, WHERE AN ATTEMPT WAS MADE TO FIX THE RATTLING AGAIN AND THE DOORS WERE ADJUSTED. ON 12/02/03 THREE HOURS AFTER PICKING UP THE CAR FROM THE DEALERSHIP THE DRIVER SIDE PASSENGER DOOR LOCKED AGAIN AND THE AUTOMATIC DOOR WENT INTO A SPASM WHERE IT WOULD START TO CLOSE BUT THEN POP BACK OPEN. WE EVENTUALLY WERE ABLE TO CLOSE THE DOORS BUT THE RATTLING PERSISTED. THE LOCKING AND JAMMING OF THE DOORS IS INCONSISTENT BUT THE RATTLING SOUND OCCURS WHENEVER WE GO OVER 35 MPH. WE ARE NOW SCHEDULED TO BRING THE CAR IN FOR ITS 5TH VISIT TO THE SERVICE CENTER IN 5 WEEKS. THIS DOOR NOT ONLY HAS RATTLED AND SHOOK DURING THE TIME WE HAVE HAD IT, IT NOW WILL SOMETIMES NOT OPEN AND EVEN WORSE CAN POP OPEN WHILE THE CAR IS MOVING. THIS IS UNSAFE AND THE EXPERIENCE OF WATCHING MY KIDS LOOK OUTSIDE OF AN OPEN DOOR IN A MOVING CAR WAS HARROWING. I HOPE THE DOORS NEVER OPEN ON A CHILD WHO IS NOT PROPERLY BUCKLED IN.
Official recalls
405V480000 · Seats:mid/rear Assembly
Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V474000 · Seats:mid/rear Assembly
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
04V186000 · Latches/locks/linkages:doors:latch
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.