NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
445 reportsMileage unknown · Jun 26, 2006
Tires
NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60…
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NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60/16 WHICH COULD CAUSE ISSUES SUCH AS SPEEDOMETER READINGS OFF... AS FAR AS I CAN DETERMINE ONLY NISSAN QUESTS USE THIS 225/65/16 TIRE. TREAD WEAR ON THE GOODYEAR OEM TIRE IS VERY POOR CAUSING AN EARLIER THAN EXPECTED REPLACEMENT OF THE TIRES. *NM
NHTSA ODI #10160811
13,100 miles · Jun 22, 2006
Electrical SystemStructure
2004 NISSAN QUEST SE WITH A MANUFACTURE DATE OF 03/29/04 JUST SPENT 30 TOTAL DAYS IN THE DEALER'S SHOP WHILE CERTIFIED NISSAN SERVICE PERSONNEL AND THE NISSAN TECH SUPPORT PEOPLE WORKED TO IDENTIFY THE CAUSE AND CORRECT RATTLING SLIDING DOORS THAT OPENED WHILE THE VEHICLE WAS OPERATING AT 45 MPH WITHOUT WARNING: DOORS THAT OPEN …
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2004 NISSAN QUEST SE WITH A MANUFACTURE DATE OF 03/29/04 JUST SPENT 30 TOTAL DAYS IN THE DEALER'S SHOP WHILE CERTIFIED NISSAN SERVICE PERSONNEL AND THE NISSAN TECH SUPPORT PEOPLE WORKED TO IDENTIFY THE CAUSE AND CORRECT RATTLING SLIDING DOORS THAT OPENED WHILE THE VEHICLE WAS OPERATING AT 45 MPH WITHOUT WARNING: DOORS THAT OPEN AND CLOSE CONTINUOUSLY WHILE PARKED UNTIL THE BATTERY IS DEAD; AND DOORS THAT ONCE THEY GET TO FULL OPEN STATUS BEGIN TO CLOSE WITHOUT WARNING AND ARE UNSTOPPABLE. I USE THREE CAR SEATS IN MY VAN AND DOORS THAT OPEN WHILE IN MOTION ARE VERY FRIGHTENING TO EVERYONE BUT SLIDING DOORS THAT SHUT WHILE LITTLE PEOPLE ARE CLIMBING IN AND OUT WITH NOT WAY TO STOP THEM IS MORE OF A LIFE SAFETY ISSUE. I WAS TOLD MY VEHICLE WAS NOT PART OF THE DOOR RECALL 04V186000 BECAUSE IT WAS MANUFACTURED AFTER THEY CORRECTED THE PROBLEM.??? I WILL UPDATE WHEN PROBLEM IS CORRECTED. *NM
NHTSA ODI #10160547
8,500 miles · Jun 21, 2006
EquipmentFuel System, GasolineSeats
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT ROTORS NEEDED TO BE RESURFACED. MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED MULTIPLE COMPONETS SUCH AS THE NAVIGATION SYSTEM, THE GAS TANK, THE FRONT END OF THE CAR AND …
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DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT ROTORS NEEDED TO BE RESURFACED. MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED MULTIPLE COMPONETS SUCH AS THE NAVIGATION SYSTEM, THE GAS TANK, THE FRONT END OF THE CAR AND SEATS. UPDATED 07/17/06. *JB
NHTSA ODI #10160340
Mileage unknown · Jun 12, 2006
Latches/locks/linkages
2004 QUEST, WHEN IT IS COLD OUT THE SIDE DOORS WONT OPEN, HAVE TO PULL ON THEM HARD AND THEN MAYBE EVENTUALLY THEY WILL OPEN, OR HAVE TO WAIT FOR THE VAN TO WARM UP ON THE INSIDE FOR DOORS TO BE ABLE TO OPEN. NOT A CONVENIENT PROBLEM WHEN CHILDREN NEED TO BE TAKE TO SCHOOL EARLY IN THE MORNING. TAKEN TO DEALERSHIP, AND TECHNICIA…
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2004 QUEST, WHEN IT IS COLD OUT THE SIDE DOORS WONT OPEN, HAVE TO PULL ON THEM HARD AND THEN MAYBE EVENTUALLY THEY WILL OPEN, OR HAVE TO WAIT FOR THE VAN TO WARM UP ON THE INSIDE FOR DOORS TO BE ABLE TO OPEN. NOT A CONVENIENT PROBLEM WHEN CHILDREN NEED TO BE TAKE TO SCHOOL EARLY IN THE MORNING. TAKEN TO DEALERSHIP, AND TECHNICIAN ADVISED ME IT WAS A COMMON PROBLEM AND "DEAL" WITH IT. *NM
NHTSA ODI #10159672
29,196 miles · May 19, 2006
Service Brakes, Hydraulic
2004 NISSAN QUEST. EXCESSIVE SHAKE WHILE BRAKING, CONCERN FOR SAFETY PLUS IT WAS QUITE IRRITATING. VEHICLE WAS PURCHASED NEW JANUARY 2005, HAD 29,196 MILES ON IT. REQUIRED THE REPLACEMENT OF THE BRAKE PADS AND TURNING THE ROTORS AT A COST TO ME OF $339.98. DEALER AND MANUFACTURER REFUSED TO COVER IT UNDER THE 36,000 MILE WA…
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2004 NISSAN QUEST. EXCESSIVE SHAKE WHILE BRAKING, CONCERN FOR SAFETY PLUS IT WAS QUITE IRRITATING. VEHICLE WAS PURCHASED NEW JANUARY 2005, HAD 29,196 MILES ON IT. REQUIRED THE REPLACEMENT OF THE BRAKE PADS AND TURNING THE ROTORS AT A COST TO ME OF $339.98. DEALER AND MANUFACTURER REFUSED TO COVER IT UNDER THE 36,000 MILE WARRANTY, STATED THIS WAS "NORMAL" AND "NORMAL" MAINTENANCE NOT COVERED UNDER WARRANTY UNLESS A DEFECT IN "MATERIALS AND WORKMANSHIP". I CONTEND WORN OUT BRAKE PADS AND THE NECESSITY TO TURN THE ROTORS AT ONLY 29.196 MILES IS NOT NORMAL AND IS A DEFECT IN MATERIALS AND WORKMANSHIP AND SHOULD BE COVERED. A 2004 LAWSUIT ON NISSAN FOR INFINITI G35 PREMATURE BRAKE DEFECT IS SIMILAR TO MY PROBLEM AND IN THAT LAWSUIT NISSAN AGREED TO COVER REPAIRS UP TO 36,000 AND THAT'S WHAT THEY SHOULD DO IN THIS CASE. *JB
NHTSA ODI #10157886
10,050 miles · Apr 19, 2006
Latches/locks/linkages
THE DRIVER'S SIDE SLIDING DOOR,NOT POWERED, WILL OPEN UP WHEN ACCELERATING OR GOING AROUND A CURVE. THE DOOR WILL NOT CLOSE WHEN THE TEMP IS BELOW 32 DEGREES. OBVIOUSLY THIS IS DANGEROUS WHEN MY 6 MONTH OLD INFANT IS IN THE CAR WHEN THE DOOR OPENS UP. THE NISSAN DEALER WAS TOLD ABOUT IT 4 TIMES AND TODAY, AGAIN, IT WAS NOT EV…
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THE DRIVER'S SIDE SLIDING DOOR,NOT POWERED, WILL OPEN UP WHEN ACCELERATING OR GOING AROUND A CURVE. THE DOOR WILL NOT CLOSE WHEN THE TEMP IS BELOW 32 DEGREES. OBVIOUSLY THIS IS DANGEROUS WHEN MY 6 MONTH OLD INFANT IS IN THE CAR WHEN THE DOOR OPENS UP. THE NISSAN DEALER WAS TOLD ABOUT IT 4 TIMES AND TODAY, AGAIN, IT WAS NOT EVEN LOOKED AT. DOES MY INFANT HAVE TO FALL OUT OF THE CAR BEFORE THIS PROBLEM WILL BE TAKEN SERIOUSLY? HOW DO I GET THIS FIXED? THE RECALL WAS ON THE POWER DOOR AND NOT ON THE OTHER ONE. THERE IS A PROBLEM ON BOTH TYPES OF DOORS AND THIS IS NOT ACKNOWLEDGED. *JB
NHTSA ODI #10155730
Mileage unknown · Mar 29, 2006
EquipmentLatches/locks/linkagesPower Train
GRINDING NOISE UPON INITIAL START OF DAY AND SEVERAL FAILURES UPON INITIAL START; SLUGGISH AND FEELS LIKE IT'LL CUT OFF ON INCLINE AND ACCELERATION. UPON SEVERAL COMPLAINTS WHEN AUTO WAS A FEW MONTHS OLD REGARDING NOT GOING INTO GEAR AND SLOWING, NISSAN PUT IN SOME COMPUTER CHIP RELATING TO THE TRANSMISSION. THEY CLAIMED THEY …
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GRINDING NOISE UPON INITIAL START OF DAY AND SEVERAL FAILURES UPON INITIAL START; SLUGGISH AND FEELS LIKE IT'LL CUT OFF ON INCLINE AND ACCELERATION. UPON SEVERAL COMPLAINTS WHEN AUTO WAS A FEW MONTHS OLD REGARDING NOT GOING INTO GEAR AND SLOWING, NISSAN PUT IN SOME COMPUTER CHIP RELATING TO THE TRANSMISSION. THEY CLAIMED THEY COULD NOT DUPLICATE PROBLEM AND SLOWING PROBLLEM CONTINUES. ALSO PROBLEMS WITH DEFECTIVE INTERIOR EQUIPMENT SUCH AS MIDDLE ROW SIDE LIGHTS FALLING OUT RECESSED HOUSING, NO TENSION IN ARM RESTS ,SKIRTS ON MIDDLE SEATS DON'T STAY ATTACHED,MIDDLE PASS SIDE DOOR HARD TO OPEN, RUBBER ON DOOR PULLING APART,MIDDLE DOOR, DRIVERS SIDE,LOOKS OFF TRACK,ETC. *JB
NHTSA ODI #10154010
Mileage unknown · Mar 24, 2006
Seats
DUBLIN NISSAN SERVICE DEPARTMENT WILL NOT REPAIR A RECALL ISSUE ON MY VEHICLE. THIS NISSAN DEALER WAS TO COMPLY WITH A RECALL NOTICE TO REMOVE MY FRONT PASSENGER SEAT AND SHIP IT TO A FACILITY WHICH WOULD MODIFY THE OCCUPANT DETECTION SYSTEM AND THEN RETURN THE SEAT. THIS WAS TO BE A FREE SERVICE. BECAUSE THE VEHICLE WAS INST…
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DUBLIN NISSAN SERVICE DEPARTMENT WILL NOT REPAIR A RECALL ISSUE ON MY VEHICLE. THIS NISSAN DEALER WAS TO COMPLY WITH A RECALL NOTICE TO REMOVE MY FRONT PASSENGER SEAT AND SHIP IT TO A FACILITY WHICH WOULD MODIFY THE OCCUPANT DETECTION SYSTEM AND THEN RETURN THE SEAT. THIS WAS TO BE A FREE SERVICE. BECAUSE THE VEHICLE WAS INSTALLED WITH AFTER-MARKET LEATHER, TO COMPLETE THE RECALL SERVICE, THE AFTER-MARKET LEATHER NEEDS TO BE REPLACED WITH STANDARD LEATHER BUT DUBLIN NISSAN SERVICE REFUSES TO COMPLY WITH THE RECALL. THIS MAKES MY VEHICLE UNSAFE TO DRIVE. *JB
NHTSA ODI #10153665
2,000 miles · Mar 20, 2006
Power TrainService Brakes, HydraulicStructure
DT*: THE CONTACT STATED THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE VEHICLE. FIRST BEING, THE BRAKES MADE A NOISE WHEN APPLIED. SECOND, WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION REMAINED IN THIRD GEAR. THIS WOULD NOT ALLOW THE VEHICLE TO ACCELERATE PROPERLY, AT ANY SPEED. THIRDLY, THE SLIDING DOOR ON THE PASSENGE…
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DT*: THE CONTACT STATED THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE VEHICLE. FIRST BEING, THE BRAKES MADE A NOISE WHEN APPLIED. SECOND, WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION REMAINED IN THIRD GEAR. THIS WOULD NOT ALLOW THE VEHICLE TO ACCELERATE PROPERLY, AT ANY SPEED. THIRDLY, THE SLIDING DOOR ON THE PASSENGER'S SIDE OPENED WHILE DRIVING. THE CONTACT WAS ABLE TO CLOSE THE DOOR, ALTHOUGH IT TOOK MUCH FORCE TO DO SO. LASTLY, THE DRIVER AND PASSENGER SIDE VENTS HAD HOT AIR FLOWING THROUGH THEM. THE TEMPERATURE GAUGES WERE ADJUSTED; HOWEVER THE HOT AIR STILL FLOWED. AS A RESULT, THE AIR CONDITIONER WAS TURNED ON IN ORDER TO MAINTAIN A COMFORTABLE TEMPERATURE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION AND SOLUTIONS TO THESE PROBLEMS; HOWEVER THE PROBLEMS COULD NOT BE DUPLICATED.
NHTSA ODI #10153158
150,000 miles · Mar 2, 2006
Structure
DT*: THE CONTACT STATED WHILE PRESSING THE BUTTON TO CLOSE THE AUTOMATIC SLIDING DOOR, THE DOOR HIT A PASSENGER. THE DEALERSHIP WAS ALERTED. THEY DETERMINED IT WAS THE WAY THE VEHICLE WAS MANUFACTURED. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE. UPDATED 05/04/06. *JB
NHTSA ODI #10151611
Official recalls
4Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
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