NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
445 reports20,000 miles · Dec 5, 2006
Service Brakes, Hydraulic
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH AND WHEN DEPRESSING THE BRAKE PEDAL, A SCRAPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE MANUFACTURER EXPRESSED THAT THE BRAKES WERE TOO SMALL FOR THE VEHICLE. UPDATED 2/12/2007 - THE CONSUMER HAD AN 1…
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DT*: THE CONTACT STATED WHILE DRIVING 30 MPH AND WHEN DEPRESSING THE BRAKE PEDAL, A SCRAPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE MANUFACTURER EXPRESSED THAT THE BRAKES WERE TOO SMALL FOR THE VEHICLE. UPDATED 2/12/2007 - THE CONSUMER HAD AN 1993 QUEST FOR 11 YEARS. HE EXPLAINED THAT THE 2004'S BRAKES ARE SOFTER THAN THE 1993 MODEL. THE 2004'S BRAKES ARE THE SAME SIZE AS THE 1993 QUEST EVENTHOUGH THE WEIGHT HAS INCREASED BY ALMOST 1000 LBS. THE 2007'S BRAKE SIZE HAS BEEN INCREASED. *NM
NHTSA ODI #10175210
3,100 miles · Dec 5, 2006
Air BagsElectrical SystemFuel System, Gasoline
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED AFTER AN OCCUPANT WHO WEIGHED 115 POUNDS SAT IN THE SEAT. THE FRONT PASSENGER AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH WHEN THE AIR BAG LIGHT WAS ILLUMINATED. ON ANOTHER OCCASION, AN OCCUPANT WHO WEIGHED 150 POUNDS SAT…
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DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED AFTER AN OCCUPANT WHO WEIGHED 115 POUNDS SAT IN THE SEAT. THE FRONT PASSENGER AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH WHEN THE AIR BAG LIGHT WAS ILLUMINATED. ON ANOTHER OCCASION, AN OCCUPANT WHO WEIGHED 150 POUNDS SAT IN THE PASSENGER SEAT, AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC, AND DID NOT PROVIDE ANY ERROR CODES. THE DEALER AND CONTACT ENCOUNTERED A NHTSA RECALL #04V103000, REGARDING THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE. THE DEALER DETERMINED THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. ALSO, THE FUEL GAUGE ON THE INSTRUMENT PANEL, DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE FUEL TANK, FUEL PUMP, BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT CONTACTED.
NHTSA ODI #10175198
29,000 miles · Nov 25, 2006
Service Brakes, Hydraulic
I AM VERY UNHAPPY WITH THE 2004 NISSAN QUEST. I HAVE HAD TO BRING IT TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE I BOUGHT IT WITH 12 MILES IN SEPTEMBER 2004. I THOUGHT THAT THE NISSAN NAME WOULD BE AS GOOD AS THE TOYOTAS THAT I HAVE BOUGHT, WHICH HAVE LASTED WITHOUT TRIPS TO THE DEALER EVERY FEW THOUSAND MILES. THIS COMPLAIN…
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I AM VERY UNHAPPY WITH THE 2004 NISSAN QUEST. I HAVE HAD TO BRING IT TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE I BOUGHT IT WITH 12 MILES IN SEPTEMBER 2004. I THOUGHT THAT THE NISSAN NAME WOULD BE AS GOOD AS THE TOYOTAS THAT I HAVE BOUGHT, WHICH HAVE LASTED WITHOUT TRIPS TO THE DEALER EVERY FEW THOUSAND MILES. THIS COMPLAINT IS BASED ON HAVING TO REPLACE THE BRAKES AND ROTOR AT 29,000 MILES; IT WAS JUST THE STRAW THAT BROKE THE CAMEL'S BACK. ONCE I LOOKED INTO THE COMPLAINTS LISTED, I REALIZED THAT THIS COULD BE A DESIGN FLAW. WHEN I INQUIRED OF THE SERVICE MANAGER ABOUT THE BRAKES WEARING SO QUICKLY, HE STATED IT IS A HEAVY VEHICLE AND IT ALL DEPENDS ON HOW YOU DRIVE. HE STATED THAT SOME PEOPLE'S BRAKES ON THIS SAME MAKE AND MODEL WEAR OUT EVEN SOONER, AS IF THIS WAS SOME CONSOLATION TO ME. WELL, I HAVE BEEN DRIVING FOR 19 YEARS, AND I HAVE NEVER HAD A BRAND NEW VEHICLE NOT ONLY WEAR THROUGH BRAKE PADS SO QUICKLY, BUT RIGHT TO THE ROTORS WITHOUT WARNING!! THAT'S WHAT INFURIATES ME THE MOST; ONCE I HEAR A SIGN THAT THE BRAKE PADS ARE THINNING, I GET THE BRAKES REPAIRED IMMEDIATELY BECAUSE I AM AWARE THAT IF THEY ARE WORN TO THE ROTORS, THEN THE REPAIR COSTS THREE TIMES AS MUCH. *NM
NHTSA ODI #10174230
26,000 miles · Nov 24, 2006
Electrical SystemService Brakes, Hydraulic
VEHICLE ABS LIGHTS, SLIP LIGHT AND VSD LIGHT ACTIVATED AND VEHICLE LOST BRAKING SYSTEM TO MANUAL FROM POWER. *JB
NHTSA ODI #10174163
19,000 miles · Nov 9, 2006
Power Train
MY 2004 NISSAN QUEST SE WITH 20,000 MILES FAILED TO MOVE WHEN IN (D) GEAR AND ACCELERATOR APPLIED. WHILE IN A TRAFFIC JAM, THE ENGINE REVVED BUT VEHICLE EXPERIENCED NO FORWARD MOTION AS IF IN NEUTRAL. ABOUT 5 SECONDS LATER THE VEHICLE LURCHED FORWARD, AND WE ALMOST HIT THE VEHICLE AHEAD OF US. MINUTES IN THE SAME TRAFFIC JAM,…
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MY 2004 NISSAN QUEST SE WITH 20,000 MILES FAILED TO MOVE WHEN IN (D) GEAR AND ACCELERATOR APPLIED. WHILE IN A TRAFFIC JAM, THE ENGINE REVVED BUT VEHICLE EXPERIENCED NO FORWARD MOTION AS IF IN NEUTRAL. ABOUT 5 SECONDS LATER THE VEHICLE LURCHED FORWARD, AND WE ALMOST HIT THE VEHICLE AHEAD OF US. MINUTES IN THE SAME TRAFFIC JAM, THE VEHICLE WENT INTO THIS "NEUTRAL" MODE AGAIN. I PUT IT IN PARK AND BACK INTO DRIVE, TO AVOID AN ACCIDENT, AND THE VEHICLE MOVED SLUGGISHLY FORWARD, THEN PROCEEDED NORMALLY. THIS HAPPENED ONCE MORE THAT DAY. *JB
NHTSA ODI #10173012
58,000 miles · Oct 31, 2006
Power Train
A LOUD TICKING SOUND WHEN STARTING UP COLD FOR ABOUT 5 MINUTES BEFORE IT WARMS UP. WE REPORTED THIS A FEW MONTHS AGO AND WERE TOLD THAT IT WAS THE VARIABLE TIMING CHAIN, THEN WERE TOLD NO IT'S NORMAL, THEN IT'S THE VTC, NO THE ENGINEER SAYS IT'S NORMAL. THEY ARE REFUSING TO REPAIR. IT IS NOT A NORMAL SOUND. *NM
NHTSA ODI #10172303
Mileage unknown · Oct 30, 2006
Tires
TIRE TREAD WEAR. THE OEM TIRES (GOODYEAR EAGLE LS2 225/65 HR16) TREADS WEAR DOWN AROUND 25K MILES. THERE IS ONLY ONE MANUFACTURER OF THESE TIRES AND THERE IS NO WARRANTY ON THEM. ATTEMPTING TO FIND REPLACEMENT TIRES AT A REASONABLE COST IS NOT EASY. *JB
NHTSA ODI #10172204
Mileage unknown · Oct 30, 2006
Engine And Engine Cooling
I PURCHASED A CERTIFIED PRE-OWED NISSAN QUEST 2004 10/25/06 FROM PORTER NISSAN 600 OGLETOWN ROAD,NEWARK DE. ON 10/26/06 I DROVE THE CAR TO NEW YORK TO SEE MY DAUGHTER AND I BECAME VERY SICK. I HAD HEADACHE, NAUSEA AND FELT ILL WHILE I DROVE THE CAR. I GOT IN THE CAR RETURN BACK TO DELAWARE, THE MORE I DROVE THE CAR THE SICKE…
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I PURCHASED A CERTIFIED PRE-OWED NISSAN QUEST 2004 10/25/06 FROM PORTER NISSAN 600 OGLETOWN ROAD,NEWARK DE. ON 10/26/06 I DROVE THE CAR TO NEW YORK TO SEE MY DAUGHTER AND I BECAME VERY SICK. I HAD HEADACHE, NAUSEA AND FELT ILL WHILE I DROVE THE CAR. I GOT IN THE CAR RETURN BACK TO DELAWARE, THE MORE I DROVE THE CAR THE SICKER I BECAME, HEADACHE ,NAUSEA,DIZZINESS, I HAD TO PULL OVER 3 TIMES PRIOR TO ARRIVING TO DE. I REALIZED THAT THE CAR WAS MAKING ME ILL AND CONTINUE MY JOURNEY TO RETURN THE CAR TO THE DEALER 10/27/06 APPROX 9-10 AM. I ALSO INFORMED THE DEALER THAT THE REAR FLOOR RUGS CONTINUE TO BE WET! THEN I PROCEEDED TO EMERGENCY ROOM FOR TREATMENT. LATER PORTER NISSAN FOUND A CRACK IN EXHAUST SYSTEM AND THE FUMES MADE ME SICK. I COULD HAVE DIED OR HURT SOME ON THE ROAD. I BELIEVE THAT BUYING A CERTIFIED CAR SHOULD PREVENT A CONSUMER FROM BUY A LEMON. I AFRAID TO DRIVE THE CAR AGAIN, MY HEADACHE COME AND GOES. JUST THE THOUGHT OF GETTING THAT CAR MAKE FEEL ILL. PORTER NISSAN IS TRYING TO MAKE ME TAKE THAT CAR BACK. AND I TRULY DON'T FEEL SAFE IN THE CAR. HOW EVER I DO WANT ANOTHER NISSAN QUEST BECAUSE I AM MINI-VAN DRIVER AND IT IS THE CAR THAT I WANTED. BUT I DON'T WANT TO DIE TRYING TO FIND OUT IF THE CAR IS SAFE. I DRIVE 1 HOUR TO WORK AND I AM LONG DISTANCE DRIVER , I SPEND MORE HOURS IN MY CAR THAN I DO AT HOME. A CERTIFIED PRE-OWED IS SUPPOSE TO BE SAFE!!!!!!!!! HELP ME PLEASE I HAVE A APPOINT WITH PORTER NISSAN APPROX 5-6PM 10/30/06 TRY TO CONTACT ME. HIGHLY CONCERN
NHTSA ODI #10172114
Mileage unknown · Oct 18, 2006
Tires
ON 10/21/06, MY WIFE WAS DRIVING HER NISSAN QUEST ON THE FREEWAY WHEN SHE SUDDENLY HEARD THE FRONT RIGHT SIDE TIRE BLOWOUT. THE TIRE WAS TAKEN TO THE GOODYEAR DEALERSHIP WHERE IT WAS BOUGHT, AND IT WAS DETERMINED THAT THE TIRE DID NOT RECEIVE A PUNCTURE THAT WOULD CAUSE THE TIRE TO BLOWOUT. THE TIRE WAS SHREDDED ON THE OUTSIDE…
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ON 10/21/06, MY WIFE WAS DRIVING HER NISSAN QUEST ON THE FREEWAY WHEN SHE SUDDENLY HEARD THE FRONT RIGHT SIDE TIRE BLOWOUT. THE TIRE WAS TAKEN TO THE GOODYEAR DEALERSHIP WHERE IT WAS BOUGHT, AND IT WAS DETERMINED THAT THE TIRE DID NOT RECEIVE A PUNCTURE THAT WOULD CAUSE THE TIRE TO BLOWOUT. THE TIRE WAS SHREDDED ON THE OUTSIDE TIRE WALL, AND IT LOOKS AS IF IT WERE CUT. IT SHOULD BE NOTED THAT THE TIRE WAS NOT CUT BY ANY SHARP OBJECT, MY WIFE CAN ATTEST TO THIS FACT BECAUSE SHE DID NOT SEE OR NOTICE ANY DAMAGE TO THE TIRE BEFORE SHE GOT INTO THE CAR A DROVE AWAY. THE ONLY THING THAT HAS BEEN DONE TO CORRECT THE PROBLEM IS THAT THE TIRE WAS REPLACED WITH A SAME SIZE USED TIRE UNTIL THIS MATTER IS RESOLVED. *NM
NHTSA ODI #10171250
4,000 miles · Oct 2, 2006
Service Brakes, Hydraulic
BRAKING ON ANY DOWNHILL INCLINE CAUSES THE VEHICLE TO VIBRATE SEVERELY AND THE STEERING WHEEL TO SHAKE. COULD CAUSE LOSS OF CONTROL. *JB
NHTSA ODI #10169798
Official recalls
4Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
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