2004 Nissan Quest

10/04 PURCHASED A NISSAN QUEST SL MINIVAN. TIRES ON IT ARE GOODYEAR EAGLE LS2 SIZE 225/65-HR16. LATE 12/04 OR EARLY 1/05 NOT ABLE TO NAVIGATE A 15 DEGREE GRADE IN 3 INCHES SNOW. CONTACTED DEALER TO NO AVAIL. CONTACTED NISSAN. TOLD TO CONTACT GOODYEAR. GOODYEAR SAID THEY WOULD REPLACE THE TIRES WITH A BETTER TIRE, BUT IN A DIFFERENT SIZE, AS ONLY TIRE MADE IN THE ORIGINAL SIZE WAS AND IS A GOODYEAR EAGLE LS2. THIS ACTION HOWEVER HAD TO HAVE BLESSING OF NISSAN. NISSAN BALKED STATING IF I CHANGED TIRE SIZE AND ANYTHING HAPPENED THAT THEY DETERMINED WAS CAUSED BY TIRE SIZE CHANGE, THE "WARRANTY" WOULD BE VOID ON THE VEHICLE. I WAS NAIVE AND BOUGHT THIS. BUT ALL THE WHILE, THE DEALER, NISSAN AND GOODYEAR SAID THEY HAD NO SUCH PROBLEMS WITH THIS TIRE. NOW TWO YEARS DOWN THE ROAD I FIND HUNDREDS OF COMPLAINTS REGARDS THIS ISSUE AND MORE, ONE OF WHICH THE TIRES WEAR OUT PREMATURELY, AND AND "H" RATED TIRE ON A MINIVAN IS REDUNDANT. FIRST TIME THIS HAPPENED MY WIFE WAS IN HEAVY TRAFFIC. SHE COULD HAVE BEEN INJURED OR KILLED. YET NISSAN AND/OR GOODYEAR ARE NOT BEING HELD ACCOUNTABLE FOR AN ENGINEERING/DESIGN FLAW, THAT NEEDS TO BE CORRECTED. GOODYEAR SHOULD HAVE TO MANUFACTURER OTHER TIRES IN THIS SIZE AND IN AN "H" RATING SO BUYERS/OWNERS PRESENT AND PAST HAVE A CHOICE WHEN REPLACING. WE CAN GO TO A 235/60-16 IN A "T" RATED TIRE THAT HAS MUCH BETTER RATINGS THAN THE ORIGINALS AND/OR OTHER "H" RATED TIRES IN THE NEW SIZE. BUT DEALERS AND TIRE MANUFACTURERS THROUGH COLLUSION ARE TRYING TO DISCOURAGE REPLACING THESE WITH "T" RATED TIRES. INSTEAD INSISTING THEY BE REPLACED WITH "H" RATED TIRES, THAT ARE MUCH MORE EXPENSIVE, AND HAVE ONLY SIMILAR TRACTION RATINGS WITH REGARD TO HYDROPLANING, WET, LIGHT AND HEAVY SNOW THAT DO THE ORIGINALS. THE NHTSA SHOULD HAVE ALREADY BEEN ON THIS LIKE STINK ON CRAP, BUT I FAIL TO SEE ANY MENTION OF ANY SUCH INVESTIGATION ON YOUR WEB SITE. COME ON, DOESN'T OUR TAX DOLLARS PAY FOR THIS? *JB

2004 NISSAN QUEST, PREMATURE FAILURE OF TREADS ON TIRES, TIRES HAVE NO TREAD WARRANTY AND A MONOPOLY EXISTS ON TIRE REPLACEMENT AS IT IS A SPECIAL MADE TIRE SIZE FOR NISSAN. BASICALLY TIRES ARE WORN OUT AT ONLY 33,000 MILES. GOODYEAR APPARENTLY MADE THESE TIRES DESIGNATED AS SPORTS TIRES BUT PLACED THEM ON A MINI VAN APPARENTLY JUST FOR NISSAN IN THE SIZE 225/65/16. HAVE BEEN UNABLE TO LOCATE ANY OTHER MANUFACTURER WHO MAKES THIS SIZE SO IT APPEARS TO BE A NISSAN/GOODYEAR EXCLUSIVE AND THUS A MONOPOLY ON THESE TIRES. GOODYEAR NOR NISSAN PROVIDE ANY TREAD WARRANTY THAT I'VE BEEN ABLE TO DETERMINE. GOODYEAR SAID DIRECTLY THAT THEY DO NOT PROVIDE A TREAD WARRANTY ON THIS TIRE. GOODYEAR INDICATES EXPECTED LIFE SPAN TO ONLY BE ABOUT 30,000 MILES. THIS WAS NOT INDICATED WHEN VEHICLE WAS PURCHASED AND NOT WHAT YOU WOULD EXPECT AS NORMAL TO REPLACE TIRES EVERY YEAR TO EVERY YEAR AND A HALF AT A COST OF OVER $700. I HAVE BEEN UNABLE TO GET NISSAN NORTH AMERICA HEADQUARTERS TO COMMUNICATE TO ME ANY INFORMATION AND LOCAL NISSAN DEALERS ARE ALSO SOMEWHAT CONFUSED OVER THE SIZE. CONSUMERS WHO EXPECT TIRES TO LAST A REASONABLE AMOUNT OF TIME UNDER GOOD DRIVING CONDITIONS DO NOT GET REASONABLE EXPECTATIONS OUT OF THESE TIRES AND MUST RETURN TO NISSAN/GOODYEAR FOR HIGH COST REPLACEMENTS FOR LOW QUALITY TIRES. *NM

NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60/16 WHICH COULD CAUSE ISSUES SUCH AS SPEEDOMETER READINGS OFF... AS FAR AS I CAN DETERMINE ONLY NISSAN QUESTS USE THIS 225/65/16 TIRE. TREAD WEAR ON THE GOODYEAR OEM TIRE IS VERY POOR CAUSING AN EARLIER THAN EXPECTED REPLACEMENT OF THE TIRES. *NM

WE PURCHASED A 2004 NISSAN QUEST WITH THE FULL WARRANTY PLAN. IN THE LAST SEVERAL MONTHS, THE PASSENGER REAR HAS NOT STAYED INFLATED. THE REPRESENTATIVE AT YOUR CATHEDRAL CITY OFFICE CLAIMS THIS IS A STEM VALVE PROBLEM BUT THEY WOULD HAVE TO CHARGE ME $200 FOR THE PART PLUS $100/HR FOR LABOR AND BECAUSE THEY DO NOT KNOW THE EXACT PROBLEM, WE COULD BE CHARGED FOR MORE THAN 1 HOUR OF LABOR. WE HAVE BEEN TOLD BY THE AFOREMENTIONED SERVICE DEPARTMENT AS WELL AS NISSAN HEADQUARTERS (800-NISSAN-1) THAT THIS IS NOT COVERED UNDER THE EXTENDED WARRANTY PLAN AND THAT NISSAN WILL NOT ASSIST IN THIS REPAIR. IN THIS INSTANCE, THE NISSAN SALESMAN MISLED US WITH THE PURCHASE OF THE EXTENDED WARRANTY PLAN, CLAIMING IT COVERED THE SAME AS THE ORIGINAL WARRANTY. WE ARE MOSTLY DISPLEASED WITH THIS BECAUSE WE ARE BEING ASKED TO FILL OUR TIRE WITH AIR SEVERAL TIMES A WEEK IF WE CONTINUE TO DRIVE OUR NISSAN QUEST, OR SPEND HUNDREDS OF DOLLARS ON THE VALVE REPAIR BECAUSE IT APPEARS NISSAN DOESN'T WANT TO TAKE RESPONSIBILITY OF NOT HAVING QUALITY PARTS IN THEIR TIRES, INTENTIONALLY OR UNINTENTIONALLY. *NM

THIS MAY NOT BE A NISSAN EXCLUSIVE STRATEGY. CONSIDER THIS TO BE A WAKE UP CALL AND A POTENTIAL FOR OTHER "FORD-TIRE SUPPLIER" POTENTIAL UPCOMING SCENARIO. THE GOODYEAR'S EAGLE LS2 225/60/17 ULTRA HIGH PERFORMANCE ARE OEM AND EVEN AFTER FOLLOWING NISSAN'S COMPUTERIZED REMINDING SCHEDULES FOR TIRE ROTATION EVERY 7500 MILES, THESE TIRES (I HAVE NOT MET AN EXCEPTION YET, GO TO TIRERACK.COM TO MENTION ONE SOURCE FOR INSTANCE AND READ THESE TIRES' REVIEWS.... NOT COINCIDENTALLY, MOST OF THE COMPLAINTS YOU'LL READ ARE QUEST MINIVAN OWNERS) ARE WEARING FAST AND NOT AT SAME RATE (WHEN COMPARED FR TO RR..LIKE I SAID EVEN AFTER PROPER P.M AND TOO FAST FOR AVERAGE DRIVERS LIKE MOMS) THE LAUGHABLE MATTER ON ALL THIS IS THAT : A) THESE MINIVANS ARE DRIVEN BY MOMS. B) THESE MINIVANS PER DESIGN HAVE ULTRA HIGH PERFORMANCE TIRES (LIKE MOMS ARE A BUNCH OF STREET TEENS OR DRAG RACERS). C) OEM RECOMMENDED SIZE ARE EXTREMELY HARD TO FIND (ALMOST LIKE A WELL PLANNED MONOPOLY BY AUTO MANUFACTURER AND TIRE SUPPLIER) IF YOU GO TO THE OPTIONAL OEM SIZE 225/65/16 YOU WILL WORSEN THE ALREADY QUESTIONABLE FUEL EFFICIENCY OF THIS QUEST VEHICLE LINE. D) GOODYEAR LAUGHS AT CUSTOMERS LIKE ME WHEN BRINGING MY "SOONER THAN EXPECTED" TIRE WEAR OUT CONDITIONS AND THEY OPENLY ADMIT THAT THEY HAVE NO IDEA WHY NISSAN REQUIRED THESE EAGLE LS2 TO BE OEM EQUIPMENT. THERE ARE GOODYEAR RETAILERS THAT DON'T EVEN ADVENTURE ON SELLING THEM. E) ADDRESSING TIRE WARRANTY ISSUES IS A PROBLEM THAT HAS TO BE RE-INVENTED. VEHICLE MANUFACTURERS WILL NOT DO ANYTHING FOR YOU AS THEY RECOMMEND YOU TO BRING IT UP TO CERTIFIED TIRE MANUFACTURER RETAILERS...ANOTHER HUGE HEADACHE FOR AVERAGE JOE (AND A SUBJECT FOR OTHER INVESTIGATION). I AM A EE FOR ONE AUTOMOBILE MANUFACTURER, IF NHTSA IS REALLY INTERESTED ON PROTECTING THE AMERICAN CONSUMER BY ENFORCING THE TREAT ACT, PLEASE LISTEN TO EARLY SYMPTOMS LIKE WHAT I AM PRESENTING TO YOU HERE. *NM

NISSAN QUEST WITH NUMEROUS RATTLES WHICH HAVE NOT BEEN LOCATED AND GOODYEAR EAGLE LS2 ARE WORN OUT AT 28,000. EXTREME VIBRATION AT 50 MPH OR ABOVE FROM THE TIRES. DEALERSHIP ATTEMPTED TO CORRECT RATTLES BY ADJUSTMENTS HOWEVER, THIS WAS UNSUCCESSFUL. DEALERSHIP DENIED ANY PROBLEMS WITH OEM TIRES BUT WILLING TO INSTALL MY OWN CHOICE IN TIRES. *JB

THERE IS A VIBRATION IN THE STEERING WHEEL OF THIS VEHICLE, IT IS VERY NOTICEABLE WHEN MAKING A TURN AND THE WHEEL IS RETURNING BETWEEN THE 11:00 AND 1:00 POSITION. ALSO WHEN DRIVING AROUND TOWN, SPEEDS NO MORE THAN 55 MPH, THE STEERING WHEEL WILL SHAKE. DEALER HAS ROTATED AND BALANCED TIRES, AND MATCH MOUNTED. I WENT TO GOODYEAR AND PAID FOR THEM TO DO THE SAME. THE VIBRATION STILL EXIST. I JUST PICKED THE VEHICLE UP FROM THE DEALER TODAY,10/21/05, AND THE VIBRATION IS STILL THERE AND I PICKED UP THE VEHICLE AND THE INTERIOR WAS FULL OF GREASE, ON THE DOOR AND DRIVERS SIDE RUG. *JB

DT: THE CONSUMER NOTICED WHEN THE DOORS WERE SHUT, THE LIGHTS ILLUMINATED AS IF THE DOOR WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPORTED IT WAS FIXED. THE PROBLEM RETURNED WHEN CONSUMER DROVE THE VEHICLE HOME THAT DAY. THERE WAS A PROBLEM WITH THE HATCHBACK DOOR LOCK. WHEN CLOSING THE DOOR, THE CONSUMER HAD TO BANG IT HARD TO GET IT CLOSED. THE SLIDING DOOR WAS HAVING PROBLEMS AS WELL, IT MUST BE SLAMMED IN ORDER TO CLOSE IT. THE DEALERSHIP HAS ATTEMPTED TO FIX THE PROBLEMS WITH THE DOORS. THE TIRE PROBLEMS BEGAN ABOUT 2 WEEKS AFTER THE PURCHASE OF THE VEHICLE. TIRE LIGHTS ARE COMING ON, INDICATING THAT THE TIRES ARE LOOSING AIR. OWNER ADVISES THAT ONE TIME THE TIRE LIGHT WOULD COME ON ABOUT EVERY BLOCK. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AFTER THIS. THE TIRE HAD A NAIL IN IT. THERE IS ALSO PROBLEMS WITH THE TRANSMISSION. WHEN SHIFTING FROM PARK TO DRIVE, IT IS VERY DIFFICULT TO SHIFT. OWNER RECEIVED A RECALL LETTER ABOUT THIS LAST YEAR AND IN JANUARY OF 2005. THE RECALL NUMBER IS NOT AVAILABLE. THE DEALERSHIP STATES THAT THIS RECALL IS CLOSED. THE DEALERSHIP WON'T LOOK ANY FURTHER INTO THE TRANSMISSION. THERE IS A PROBLEM WITH THE FRONT PASSENGER SEAT, YOU COULD SEE THE METAL IN THE SEAT. THE RADIO HAS BEEN REPLACED THREE TIMES. IT IS NOW NEEDING TO BE REPLACED AGAIN. THE CAR HAS A BAD SMELL, LIKE ROTTEN EGGS. THE SMELL IS COMING FROM ENGINE. DEALERSHIP REPORTS IT IS COMING FROM A COMPUTER CHIP AND IT STILL SMELLED AFTER REPLACEMENT. THE SAME SMELL RETURNED AND THEN THE OWNER RETURNED THE CAR TO THE DEALERSHIP, THEY KEPT IT FOR TWO MONTHS. THE DEALERSHIP REPLACED THE CATALYTIC CONVERTER. THE OWNER ADVISES THAT THERE IS STILL A BAD SMELL. THE DEALERSHIP REPORTED THE SMELL MUST BE SULFURIC ACID. THE OWNER WENT TO THE DOCTOR IN REGARDS TO THE BAD CHEMICAL SMELL THAT BURNS. THE VEHICLE HAD PROBLEMS WITH THE BATTERY. OWNER PAID FOR CAR RENTAL. *JB THE DRIVERS SEAT MOVED WHEN THE CONSUMER APPLIED THE BRAKES.*JB

TO DATE 3 OF THE 4 ORIGINAL GOODYEAR EAGLE LS2 P225/65R16 TIRES ARE SEPARATING ALONG THE TIRE WALL SEAM. THE TIRE WERE ORIGINAL EQUIPMENT ON A 2004 NISSAN QUEST WITH LESS THAN 20,000 MILES WEAR. A LOCAL RETAILER IS REPLACING THE TIRES AWAITING GOODYEAR'S DECISION FOR COST. THE FIRST INDICATION IS THAT THE TIRE LOOSES AIR PRESSURE AND UPON INSPECTION A PART CAN BE FOUND ALONG THE SEAM. THIS IS DEFINITELY AND MANUFACTURING DEFECT. *NM

NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD WEATHER, THE VEHICLE WOULD RUN FOR FIVE MINUTES THEN GO UP TO 4 DEGREES HIGHER (OVER INFLATED), WHEN THE WEATHER WAS WARM, THE SETTING WOULD THEN BE ABOVE 40 PSI WHICH WAS DANGEROUS TO DRIVE IF NOT ADJUSTED (INCORRECT RESULTS ON THE DISPLAY), SRS LIGHT HAD COME ON AFTER RECALL CAMPAIGN #04V103000 WAS PERFORMED, DRIVER'S SIDE POWER WINDOW WAS INTERMITTENT, SLIDING DOORS MADE LOUD BUMP NOISE WHEN OPENED ALL THE WAY, ESPECIALLY ON INCLINES, HEAT OUTLETS LOCATED ON THE FLOOR BEHIND THE FIRST ROW SEAT CAN'T BE CONTROLLED BY THE PASSENGER REAR CONTROLS, THE DOME LIGHTS WERE NOT WORKING, THE DOOR RATTLED, THE DRIVERS SIDE FRONT WINDOW WOULD NOT MOVE, THE WINDOW SWITCH HAS AN OPEN CIRCUIT, THE VEHICLE WAS JERKING UPON ACCELERATION AT 30 MPH, REAR HEATER WAS BLOWING COLD AIR, THERE WAS A HEAVY GRINDING NOISE WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING FOR MORE THAN ONE HOUR ALONG WITH THE POWER STEERING, TRANSMISSION FLUID LEAKED A REDDISH/PURPLE FLUID ON THE GARAGE FLOOR, THE INTERIOR LIGHTS WERE INOPERATIVE AND THERE WAS AN EVAPORATION LEAK. *SC *JB