2004 Nissan Quest

HAD THE VEHICLE SINCE 2004 AS THE ORIGINAL OWNER. VEHICLE HAS NOT BEEN IN AN ACCIDENT. HEARD A LOUD CLUNK WHEN DRIVING AFTER REMOVING FOOT FROM BRAKE AND AFTER GOING OVER BUMPS. TURNED OUT THE METAL SUBFRAME OF THE VEHICLE HAS COMPLETELY RUSTED OUT AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE STEERING CROSSARMS AND BALL JOINT ARE LOOSE BECAUSE OF THIS. IT'S A $4000 REPAIR AND CAR HAS ONLY 120K MILES. HAD TO GET NEW CAR. DEALER SAID IT'S NOT SAFE TO EVEN DRIVE AND NOT WORTH FIXING. *TR

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CALIPER, BRAKES, ROTORS, FRONT BRAKE, FRONT DRIVER'S SIDE WHEEL BEARING, PASSENGER'S SIDE LOWER CONTROL ARM, AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 06/15/16*LJ

THERE IS A LOUD, ANNOYING AND DANGEROUS RATTLING SOUND COMING FROM THE MOTOR. BASED ON WHAT SEEMS LIKE HUNDREDS OF THOUSANDS OF COMPLAINTS AND MANY OPINIONS FROM VERY EXPERIENCED MECHANICS, IT IS THE TIMING CHAIN - THE WHOLE THING- FROM THE CHAIN, TENSIONERS AND EVERYTHING ASSOCIATED WITH THE ENTIRE TIMING CHAIN MECHANISM. THIS IS ABSURDLY ANNOYING, EXTREMELY DANGEROUS AND OUTRAGEOUSLY LABOR INTENSIVE AND EXPENSIVE TO FIX. I, LIKE SO MANY OTHERS OUT THERE, PUT MY FAMILY IN THIS VEHICLE ON A DAILY BASIS AND HAVE TO WONDER JUST HOW SAFE THIS THING IS. WHAT HAPPENS IF THE CHAIN BREAKS? WHAT HAPPENS IF IT BREAKS WHILE ON A MAJOR HIGHWAY? I JUST HAD MY FAMILY TO FLORIDA THIS SUMMER - CAN'T IMAGINE THAT SCENARIO. OBVIOUSLY, THIS PROBLEM EXISTS ABSOLUTELY EVERYWHERE WITH THIS VEHICLE. *TR

WE BOUGHT OUR QUEST USED FROM A HONDA DEALERSHIP IN DECEMBER 2008. WE WERE TOLD IT WAS IN VERY GOOD CONDITION. THE ELECTRIC DOORS DO NOT ALWAYS OPEN OR CLOSE WHEN WE WANT THEM TO... THEY SEEM TO HAVE A MIND OF THEIR OWN. THE PASSENGER AIRBAGS TURN THEMSELVES ON AND OFF. AFTER ONLY DRIVING IT FOR A FEW MONTHS, THE FRONT END STARTED POPPING WHEN WE WOULD TURN A CORNER. WE CHECKED THE LOWER BALL JOINTS, BEING AS THIS IS A TYPICAL CHARACTERISTIC. THERE WAS NO PROBLEM WITH THEM. WE CONTINUED TO DRIVE IT. ABOUT 3 MONTHS AGO, THE VAN STARTED SHAKING REAL BAD WHEN WE WOULD BRAKE, AND THE FRONT TIRES STARTED LIFTING TREAD. WE TOOK THE VAN TO A MECHANIC TO CHECK THE ALIGNMENT AND SOURCE OF SHAKING. HE TOLD US THE ALIGNMENT WAS FINE... NO ADJUSTMENTS WERE NEEDED. HE SAID THE POPPING WAS THE BALL JOINTS. WE BOUGHT TWO NEW BALL JOINTS, AND UPON REMOVING THE CONTROL ARM AND BALL JOINT ASSEMBLY, WE REALIZED THE PROBLEM WAS IN THE REAR BUSHING OF THE FRONT CONTROL ARM, NOT THE BALL JOINT. THE RUBBER IS ROTTED OUT. YOU CAN NOT SEE THIS PROBLEM UNTIL YOU REMOVE THE WHOLE ARM. I WAS TOLD I HAD TO HIT A CURB REALLY HARD TO BREAK THESE, BUT HAVE NOT HIT ANY CURBS HARD EVER IN THIS VAN. I FEEL THE DEALER SHOULD HAVE TO FIX THIS, SINCE I HAVE NOTICED THIS IS AN EXTREMEMLY REOCCURING PROBLEM WITH THIS YEAR/MAKE/MODEL. UPON REPLACING THE TIRES, THE NEW ONES TREADS ARE LIFTING. THEY WERE REPLACED 6 WEEKS AGO. *TR

BAD VIBRATION WHEN BRAKING, CHANGED ROTORS AND PADS ON FRONT BRAKES SEEM TO MAKE THE PROBLEM LESS BUT AFTER A PERIOD OF TIME A CLUNKING NOISE 5000 MILES WAS STARTING TO BE HEARD. CONTROL ARM BALL JOINT ON RIGHT SIDE HAD EXCESSIVE PLAY AND WAS REPLACED, BUT THAT DID NOT GET RIDE OF THE SHUDDER IN THE BRAKING SITUATION. TOLD IT WAS WARPED BRAKES, REPLACED BREAK ROTORS AND PADS 1000 MILES . STILL NO DIFFERENCE IN THE SHUDDER IS STILL THERE ROTATED THE TIRES NO DIFFERENCE IN THE SHUDDER. I HAD NEW TIRES IN THE CAR WHEN THE RIGHT FRONT WHEEL FELL OFF. NO STUD-LUGS COULD BE FOUND AND MAJOR DAMAGE TO FRONT FENDER AND BUMPER. OUR AU PAIR DRIVER REPORTED A NOISE COMING FROM SOMEWHERE BUT VISUAL INSPECTION DID NOT INDICATE WHERE THE PROBLEM WAS. CONTINUED TO DRIVE WHEN THE NOISE BECAME LOUDER PULL OFF INTERSTATE TO SHOULDER AT ABOUT 15 MPH TILE FELL OFF. BODY AND MECHANICAL WORK WILL BE DONE. TO CORRECT THE PROBLEM. *TR

AT ONLY 85,000 MILES BOTH FRONT CONTROL ARMS NEEDED TO BE REPLACED. CAUSE OF FAILURE - THE FRONT STRUTS HAD WORN OUT, ONCE THEY WORE OUT THEY PLACED ADDITIONAL STRESS ON THE CONTROL ARMS WHICH FAILED. TOTAL BILL JUST $1,783.00. THE DEALERSHIP DID NOT SEE THIS WHEN THEY REPLACED THE BRAKES APPROX 3 WEEKS PRIOR. WE NOTICED IT, BECAUSE THE FRONT END STARTED MAKING A CRUNCHING NOISE WHEN THE BRAKES WERE APPLIED, AND I THOUGHT IT HAD TO DO WITH THE BRAKES THAT WERE JUST REPLACED. *TR

DT: THE CONTACT OWNS A 2004 NISSAN QUEST. THERE HAVE BEEN SEVERAL PROBLEMS, SUCH AS UNIDENTIFIED NOISES THAT CAME FROM THE REAR OF THE VEHICLE. WHEN APPLYING BRAKES AT RED LIGHTS THE CAR WILL RESPOND BY ACCELERATING. WHEN DRIVING THROUGH TURNS OR AN INTERSECTION THE CAR RESPONDED IN THIRD GEAR INSTEAD OF FIRST. THE DOORS VIBRATED AS IF THEY WILL OPEN BY THEMSELVES. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES, WHICH WAS MOST OFTEN DEEMED NORMAL BY THE NISSAN DEALER. ALSO,THE STEERING WHEEL MADE NOISES. THIS WAS DISCOVERED BY NISSAN AFTER COMPLAINING THREE TIMES, AND A MANUFACTURER'S REPRESENTATIVE WHO DUPLICATED THE PROBLEM AND FOUND A BROKEN PLASTIC PIECE WITHIN THE STEERING. THIS VEHICLE WAS UNDER LEMON LAW INVESTIGATION. THE DEALER WAS UNABLE TO PROVIDE ANY EXPLANATIONS AS TO WHY THESE PROBLEMS OCCURRED. THERE HAVE BEEN MULTIPLE CORRECTIONS, AT LEAST TEN TIMES. RECENTLY THERE WAS A RECALL ON THE SECOND ROW SEATS, BUT RECALL REPAIRS COULD NOT BE PERFORMED UNTIL DECEMBER 2005. *AK

I HAVE A HARMONIC VIBRATION FELT THROUGH THE STEERING WHEEL ON MY 04 QUEST S. OVER LONG DISTANCES, THE SHAKING CAUSES NUMBNESS OF THE HANDS. THE DEALER HAS ATTEMPTED TO RESOLVE THE PROBLEM THREE TIMES BEFORE ULTIMATELY DECLARING THAT THIS IS THE NORMAL OPERATING CONDITION OF THE VEHICLE. I BELIEVE THAT THIS IS COMPLETELY UNACCEPTABLE. THIS IS A LOG OF WHAT WAS DONE TO RESOLVE THE ISSUE: MONTH 22 IN SERVICE: 28-JUN-05 @ 29,972 MILES - REPLACED ALL FOUR GOODYEAR EAGLE LS 225/65R16 TIRES AS PER DEALER RECOMMENDATION. REASON: WORN. (PART# OETIR-06482). THIS IS WHEN THE SHIMMY EFFECT BECAME OBVIOUS. THE PROBLEM WAS REPORTED TO THE DEALER. MONTH 23 IN SERVICE: 15-AUG-05 @ 32,305 MILES - RE BALANCED ALL 4 TIRES. NO EFFECT. MONTH 23 IN SERVICE: 22-AUG-05 @ 32,727 MILES - REPLACED FRONT TWO TIRES. TIRES ROAD FORCE BALANCED. NO EFFECT. MONTH 24 IN SERVICE: 7-SEP-05 @ 33,101 MILES - RE BALANCED ALL WHEELS AND CHECKED ROAD FORCE. CHECKED FRONT HUB RUNOUT. ADJUSTED STEERING RACK FORCE. CLEANED ALL MATING SURFACES BETWEEN HUB AND ROTOR AND ROTOR AND WHEEL. DEALER CLAIMS ROAD TESTED OK. NO EFFECT. MONTH 25 IN SERVICE: 28-SEP-05 @ 33,985 MILES - ROAD TEST. DEALER STATES NORMAL OPERATING CONDITION FOR VEHICLE. I HAVE REPORTED THE ISSUE TO NISSAN CONSUMER AFFAIRS (CASE # 5066744) BUT THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THE ISSUE BY STATING THAT IT IS A NORMAL OPERATING CONDITION. *NM