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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

Structure complaints

70 reports
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1,000 miles · Dec 23, 2004
Electrical SystemEngine And Engine CoolingEquipment

I HAVE HAD NOTHING BUT PROBLEMS, BOTH BIG AND SMALL, WITH MY BRAND NEW NISSAN QUEST SE. I CAN ALMOST DEAL WITH THE SQEAKS, RATTLES, BROKEN BUTTONS, BROKEN LIGHTS, MALFUNCTIONING SENSORS, RADIO PROBLEMS, AND MALFUNCTIONING SLIDER DOORS, BUT THE PROBLEM I CANNOT ACCEPT IS THE FAILURE OF THE CAR TO RUN DURING DAMP OR COLD DAYS. T…

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I HAVE HAD NOTHING BUT PROBLEMS, BOTH BIG AND SMALL, WITH MY BRAND NEW NISSAN QUEST SE. I CAN ALMOST DEAL WITH THE SQEAKS, RATTLES, BROKEN BUTTONS, BROKEN LIGHTS, MALFUNCTIONING SENSORS, RADIO PROBLEMS, AND MALFUNCTIONING SLIDER DOORS, BUT THE PROBLEM I CANNOT ACCEPT IS THE FAILURE OF THE CAR TO RUN DURING DAMP OR COLD DAYS. THE CAR CRANKS AND STARTS AFTER A FEW ATTEMPTS, BUT WHEN IT IS PUT INTO DRIVE IT EITHER LAGS AS IF IT'S RUNNING OUT OF FUEL, OR DIES COMPLETELY. THIS HAS HAPPENED ON AT LEAST 8 OCCASSIONS, 2 OF WHICH I HAD TO CALL A TOW TRUCK BECAUSE I COULD NOT RESTART THE CAR. UNFORTUNATELY, MY DEALERSHIP CANNOT REPLICATE THE PROBLEM SO NOTHING HAS BEEN DONE. MEANWHILE, I NEVER KNOW IF MY CAR WILL RUN ON THESE DAYS, I HAVE EVEN BEEN FORCED TO WALK DOWN THE STREET IN BELOW ZERO WINDCHILL TEMPERATURES WITH MY CHILDREN IN ORDER TO GET HELP. I PURCHASED A NEW CAR TO HAVE SAFETY AND PEACE OF MIND, AND INSTEAD I AM LOSING SLEEP AT NIGHT AND ASKING NISSAN TO BUY THIS CAR BACK. I WILL LIST THE MOST RECENT OCCURRENCE ON THE FORM, BUT PLEASE NOTE THIS HAS HAPPENED AT LEAST 8 TIMES.*AK

NHTSA ODI #10104374

100 miles · Dec 22, 2004
Structure

HUMMING NOISE IS EXPERIENCED WHILE THE CAR IS GOING AT A CONSTANT SPEED OR GOING UP THE HILL. THIS NOISE WAS REPORTED THE FIRST DAY AFTER THE VEHICLE WAS BOUGHT AND THE NOISE HAS INCREASED OVER TIME. BOUGHT THE VAN BRAND NEW ON 2/29/04 AND REPORTED THE PROBLEM THE NEXT DAY. SINCE THEN, TAKEN THE VAN TO THE DEALERSHIP NUMEROUS TI…

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HUMMING NOISE IS EXPERIENCED WHILE THE CAR IS GOING AT A CONSTANT SPEED OR GOING UP THE HILL. THIS NOISE WAS REPORTED THE FIRST DAY AFTER THE VEHICLE WAS BOUGHT AND THE NOISE HAS INCREASED OVER TIME. BOUGHT THE VAN BRAND NEW ON 2/29/04 AND REPORTED THE PROBLEM THE NEXT DAY. SINCE THEN, TAKEN THE VAN TO THE DEALERSHIP NUMEROUS TIMES. EACH TIME I AM TOLD THAT IT IS A NORMAL CONDITION. EVEN NISSAN REP. CAME AND INSPECTED THE CAR AND MADE THE SAME COMMENT. IF IT IS A PROBLEM, IT NEEDS TO BE FIXED LIKE SO MANY OTHER THINGS ON THE VAN. *JB

NHTSA ODI #10104346

3,502 miles · Dec 8, 2004
Engine And Engine CoolingStructure

VEHICLE STALLS, SOMETIMES IT WILL NOT START. VEHICLE HAS BEEN SERVICED NUMEROUS TIMES, AND A SENSOR WAS REPLACED. HOWEVER, THE PROBLEM RECURRED.*AK THE DRIVERS SIDE FRONT AND BACK DOOR BOTH SQUEAK AND RATTLE AND ARE DIFFICULT TO OPEN AND CLOSE. THE TRANSMISSION SOMETIMES DOES NOT SHIFT AND HAS NO ACCELERATION. *TC

NHTSA ODI #10097854

5,400 miles · Oct 12, 2004
EquipmentStructureUnknown Or Other

A/C PROBLEMS, RATTLES, SLIDING DOORS RAKING PAINT OFF OF SIDES OF VEHICLE. *NM

NHTSA ODI #10095646

6,000 miles · Oct 12, 2004
StructureInjury

I WENT TO PICK UP A COMPUTER/ MODEM. I GOT HOME AND PICKED IT UP OUT OF THE BACK SEAT, THE SIDE MY AUTOMATIC DOOR IS ON. THE CORNER OF THE MODEM HIT THE LITTLE OPEN/SHUT BUTTON. IT CRUSHED BOTH MY ARMS BETWEEN THE DOOR AND MODEM I LOOKED LIKE I HAD BEEN HIT WITH A BASEBALL BAT ON BOTH OF THEM. IF IT HAD BEEN ONE OF MY CHILDRE…

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I WENT TO PICK UP A COMPUTER/ MODEM. I GOT HOME AND PICKED IT UP OUT OF THE BACK SEAT, THE SIDE MY AUTOMATIC DOOR IS ON. THE CORNER OF THE MODEM HIT THE LITTLE OPEN/SHUT BUTTON. IT CRUSHED BOTH MY ARMS BETWEEN THE DOOR AND MODEM I LOOKED LIKE I HAD BEEN HIT WITH A BASEBALL BAT ON BOTH OF THEM. IF IT HAD BEEN ONE OF MY CHILDREN, IT COULD HAVE EASILY BROKEN A ARM/LEG, AND I DON'T WANT TO EVEN THINK ABOUT IF THEIR HEAD GOT IN IT SOME WAY. THE DEALER TOLD ME THERE WAS NOTHING I COULD DO FOR IT, EXCEPT COMPLAIN TO YOU ALL. SO I AM, I LOVE MY VAN, BUT I DON'T LET MY CHILDREN GET IN THE AUTOMATIC DOOR WITHOUT SUPERVISION. NISSAN QUEST, AZURE BLUE, 2004. *NM

NHTSA ODI #10095593

1,100 miles · Sep 28, 2004
StructureInjury

POWER SLIDING DOOR RETRACTION FEATURE FAILED. AS A RESULT, ONE OCCUPANT'S BODY WAS PINNED . DEALER STATED THAT THIS WAS NORMAL OPERATION. *AK (THE REAR PASSENGER DOOR) *SC *JB

NHTSA ODI #10087686

Mileage unknown · Jun 22, 2004
Structure

DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTI…

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DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTIL THAT OBJECT WAS PUSHED TO 4-6 INCHES OF THE DOOR FRAME. (THE BUTTON SWITCH CAUSED THE DOOR TO CLOSE ON PEOPLE) THE CONSUMER WAS TOLD THAT THE DOOR WAS WORKING AS DESIGNED. *SC *JB

NHTSA ODI #10073733

1,087 miles · Jun 17, 2004
Structure

VEHICLE PURCAHSED 3/23/04. DISCOVERED LEAKS BEGINNING 4/11/04. VEHICLE HAS SINCE LEAKED ON FOUR SEPARATE OCCASSIONS. REQUESTED INFORMATION IS AS FOLLOWS: (1) NORMAL DRIVING, (2) FOUR SEPARATE LEAKS WITH EXTENSIVE WATER ENTRY INTO THE VEHICLE, (3) FIRST LEAK DEALERSHIP RESEALED DRIVER'S SIDE SKY-VIEW WINDOW (WINDOW IN ROOF AB…

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VEHICLE PURCAHSED 3/23/04. DISCOVERED LEAKS BEGINNING 4/11/04. VEHICLE HAS SINCE LEAKED ON FOUR SEPARATE OCCASSIONS. REQUESTED INFORMATION IS AS FOLLOWS: (1) NORMAL DRIVING, (2) FOUR SEPARATE LEAKS WITH EXTENSIVE WATER ENTRY INTO THE VEHICLE, (3) FIRST LEAK DEALERSHIP RESEALED DRIVER'S SIDE SKY-VIEW WINDOW (WINDOW IN ROOF ABOVE 2ND AND 3RD ROW SEATS), SECOND TIME THEY REPLACED THE WINDOW, THIRD TIME THE RESEALED THE LUGGAGE RACK ROOF MOUNTS AND FOURTH TIME THEY RESEALED THE REAR SIDE WINDOW ON THE DRIVER'S SIDE. *JB

NHTSA ODI #10078387

2,000 miles · Jun 14, 2004
Electrical SystemEngine And Engine CoolingFuel System, GasolineFire

WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF …

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WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF THE NORMAL 19-26 MPG). ALSO, WITHIN THE FIRST FEW WEEKS OF OWNERSHIP, THE POWER SLIDING DOOR ON THE RIGHT SIDE OPENED INDEPENDENTLY ON TWO OCCASIONS AND FAILED TO OPEN OR CLOSE ON SEVERAL OCCASIONS, THERE WERE PROBLEMS WITH THE CONTROL BUTTONS, THE RADIO TEXT DISPLAY ON THE DASH READ MALFUNCTION MULTIPLE TIMES AND SOMETIMES IT OCCURED WHEN THE ENGINE WAS STARTED. *AK *SC THERE WAS A PROBLEM WITH THE CATALYTIC CONVERTER. *JB

NHTSA ODI #10073718

Mileage unknown · Jun 4, 2004
Structure

CONSUMER PURCHASED VEHICLE IN DECEMBER 2003, AND SOON AFTER, IT BEGAN TO RATTLE BEHIND THE DRIVER'S SIDE DOOR. CONSUMER NOTIFIED THE DEALER AND THEY FOUND NOTHING. THEN,CONSUMER CONTACTED A SECOND DEALER ,WHO ADJUSTED THE HINGE BECAUSE IT WAS LOOSE. VEHICLE RODE QUIETLY FOR ABOUT 3-4 WEEKS, THE IT STARTED TO RATTLE AGAIN. …

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CONSUMER PURCHASED VEHICLE IN DECEMBER 2003, AND SOON AFTER, IT BEGAN TO RATTLE BEHIND THE DRIVER'S SIDE DOOR. CONSUMER NOTIFIED THE DEALER AND THEY FOUND NOTHING. THEN,CONSUMER CONTACTED A SECOND DEALER ,WHO ADJUSTED THE HINGE BECAUSE IT WAS LOOSE. VEHICLE RODE QUIETLY FOR ABOUT 3-4 WEEKS, THE IT STARTED TO RATTLE AGAIN. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED ON THIS PROBLEM, AND THAT HE SHOULD TAKE VEHICLE BACK TO THE DEALER. CONSUMER CALLED THE DEALER, AND DEALER MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE VEHICLE INSPECTED. CONSUMER SAW MANY SIMILAR COMPLAINTS ON THE WEBSITE.*AK *NM

NHTSA ODI #10071494

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.