I BROUGHT MY 2004 NISSAN QUEST [XXX] IN FOR A RECALL FOR THE PASSENGER SIDE SEAT AIRBAG IN JUNE OF 2005 TO SOUTHERN STATES NISSAN IN RALEIGH, NC. NISSAN STATED THAT THE SENSOR IN THE SEAT DID NOT MEET THE FEDERAL REQUIREMENTS AND THEY WOULD FIX IT. WHEN I RECEIVED THE VEHICLE BACK, I FOUND THAT WHEN I SIT IN THE PASSENGER SEAT…
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I BROUGHT MY 2004 NISSAN QUEST [XXX] IN FOR A RECALL FOR THE PASSENGER SIDE SEAT AIRBAG IN JUNE OF 2005 TO SOUTHERN STATES NISSAN IN RALEIGH, NC. NISSAN STATED THAT THE SENSOR IN THE SEAT DID NOT MEET THE FEDERAL REQUIREMENTS AND THEY WOULD FIX IT. WHEN I RECEIVED THE VEHICLE BACK, I FOUND THAT WHEN I SIT IN THE PASSENGER SEAT THE "PASSENGER AIRBAG OFF" LIGHT WOULD TURN ON AND REMAIN ON FOR MY ENTIRE TRIP. NORMALLY, THIS LIGHT IS SUPPOSED TO TURN OFF AFTER 5 OR SO SECONDS INDICATED THAT THE AIRBAG IS IN FACT ACTIVATED TO DEPLOY. THIS LIGHT WOULD COME ON ABOUT 90% OF THE TIME THAT I SAT IN THE SEAT. I AM 5 FEET 8 INCHES TALL AND WEIGH 120 POUNDS. I HAVE CONTACTED NISSAN AND THE BETTER BUSINESS BUREAU TO ADVISE THEM OF THIS ISSUE. NISSAN HAS TOLD ME THAT THEY RECALIBRATED THE SEAT CORRECTLY AND THAT I SHOULD SIT IN ANOTHER QUEST THAT HAS BEEN RECALIBRATED. I HAVE BEEN BACK TO THE DEALER SEVERAL TIMES AND CHIP A TECHNICIAN THERE VERIFIED THAT THE LIGHT IS INDEED ON WHEN I SIT IN THE SEAT. MONTHS HAVE GONE BY AND BOTH THE DEALER AND NISSAN ARE TELLING ME TO "WAIT" FOR ANOTHER "RECALIBRATED" 2004 QUEST TO COME IN AND THAT I SHOULD DRIVE DOWN AND SIT IN IT. THEY HAVE YET TO GET IN ONE OF THESE VEHICLES FOR ME TO SIT IN. IT IS NOW THE END OF OCTOBER AND I CONTINUE TO HAVE TO SIT IN A PASSENGER SEAT WHERE THE AIRBAG IS INOPERABLE WHEN I SIT IN IT AND NISSAN IS TAKING A CAVALIER ATTITUDE TOWARD THIS. NISSAN AND THE DEALER POINT THE FINGER AT EACH OTHER. THE BETTER BUSINESS BUREAU HAS TOLD ME THAT THEY HAVE HAD LOTS OF COMPLAINTS ABOUT AIRBAG SENSORS IN GENERAL AND THEY ARE NOT GOING TO GET INVOLVED. I UNDERSTAND THAT THE SENSORS ARE CALIBRATED TO DETECT A CHILD SITTING IN THE SEAT - BUT - THESE SENSORS SHOULD BE ABLE TO DETECT A PERSON WITH A 120 POUND FRAME! PLEASE HELP! *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10140816
Mileage unknown · Oct 25, 2005
Air Bags
CONSUMER WAS NEVER NOTIFIED OF A RECALL ON AIRBAG SENSOR. *TS THE CONSUMER LEARNED OF RECALL 04V103000 ABOUT A YEAR LATER ON A WEBSITE. THE VEHICLE WAS TAKEN TOT HE DEALER FOR REPAIRS. THE DEALER CLAIMED THAT THEY SHIPPED THE SEAT TO CALIFORNIA TO BE REPAIRED. THE CONSUMER FOUND IT HARD TO BELIEVE THAT THE SEAT WAS SHIPPED …
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CONSUMER WAS NEVER NOTIFIED OF A RECALL ON AIRBAG SENSOR. *TS THE CONSUMER LEARNED OF RECALL 04V103000 ABOUT A YEAR LATER ON A WEBSITE. THE VEHICLE WAS TAKEN TOT HE DEALER FOR REPAIRS. THE DEALER CLAIMED THAT THEY SHIPPED THE SEAT TO CALIFORNIA TO BE REPAIRED. THE CONSUMER FOUND IT HARD TO BELIEVE THAT THE SEAT WAS SHIPPED AND REPAIRED ON 3 1/2 DAYS. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE AIR BAG SENSOR STILL MALFUNCTIONED. WHEN AN ADULT WAS IN THE SEAT THE AIR BAG SENSOR LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM AND TOLD THE CONSUMER THAT THE ADULT IN THE SEAT MUST SIT PERFECTLY STILL IN THE MIDDLE OF THE SEAT. THE DEALER REFUSED TO PROVIDE ANY FURTHER REPAIRS. *NM
NHTSA ODI #10140987
Mileage unknown · Aug 8, 2005
Air Bags
THE PASSENGER AIR BAG OFF LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD AND I AM VERY CONCERNED. UNKNOWN WH…
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THE PASSENGER AIR BAG OFF LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD AND I AM VERY CONCERNED. UNKNOWN WHEN THE EXACT START DATE WAS. NOTICED IT MORE AFTER THE RECALL. *JB
NHTSA ODI #10131949
Mileage unknown · Aug 8, 2005
Air Bags
THE "PASS AIR BAG OFF" LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD & AM VERY CONCERNED. *NM
NHTSA ODI #10131931
12,000 miles · May 27, 2005
Air Bags
I HAVE A 2004 NISSAN QUEST WHICH HAD A RECALL TO FIX A PROBLEM WHERE THE FRONT PASSENGER AIRBAG SENSOR WOULD CAUSE AN AIRBAG TO STILL DEPLOY EVEN IF A CHILD WAS SITTING IN THAT SEAT. AFTER THE RECALL WAS PERFORMED, MY "PASSENGER AIRBAG DISABLED" INDICATOR REMAINS ON EVEN WITH AN ADULT (WEIGHT 105LBS) IN THE PASSENGER SEAT. WE…
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I HAVE A 2004 NISSAN QUEST WHICH HAD A RECALL TO FIX A PROBLEM WHERE THE FRONT PASSENGER AIRBAG SENSOR WOULD CAUSE AN AIRBAG TO STILL DEPLOY EVEN IF A CHILD WAS SITTING IN THAT SEAT. AFTER THE RECALL WAS PERFORMED, MY "PASSENGER AIRBAG DISABLED" INDICATOR REMAINS ON EVEN WITH AN ADULT (WEIGHT 105LBS) IN THE PASSENGER SEAT. WE HAVE BROUGHT THIS TO THE DEALERSHIP AND THEY REPORT THAT THE MANUFACTURER SAYS THIS IS HOW IT IS INTENDED TO WORK AND THEY WILL DO NOTHING TO FIX THE PROBLEM. THE SAFETY OF MY WIFE IS AT RISK WHEN I DRIVE THIS VEHICLE SINCE THE AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT WHEN SHE IS RIDING IN THE PASSENGER SEAT.
NHTSA ODI #10122292
Mileage unknown · May 20, 2005
Air Bags
CONSUMER EXPERIENCING DELAYS IN HAVING THE RECALL REPAIRS PERFORMED ON THE 2004 NISSAN QUEST.*MR THE CONSUMER RECEIVED 2 RECALL IN THE LAST 6 MONTHS. THE LAST ON WAS RECEIVED JANUARY 2005 BUT THE DEALER HASN'T CONTACTED THEM TO BRING THE VEHICLE IN TO CORRECT THE PROBLEM DUE TO LACK OF PARTS.
NHTSA ODI #10122657
13,000 miles · May 13, 2005
Air Bags
PASSENGER AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. BILL RAY NISSAN OF LONGWOOD, FLORIDA IS UNWILLING TO FIX.
NHTSA ODI #10120890
444 miles · Mar 3, 2005
Air BagsElectrical SystemEngine And Engine Cooling
NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD…
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NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD WEATHER, THE VEHICLE WOULD RUN FOR FIVE MINUTES THEN GO UP TO 4 DEGREES HIGHER (OVER INFLATED), WHEN THE WEATHER WAS WARM, THE SETTING WOULD THEN BE ABOVE 40 PSI WHICH WAS DANGEROUS TO DRIVE IF NOT ADJUSTED (INCORRECT RESULTS ON THE DISPLAY), SRS LIGHT HAD COME ON AFTER RECALL CAMPAIGN #04V103000 WAS PERFORMED, DRIVER'S SIDE POWER WINDOW WAS INTERMITTENT, SLIDING DOORS MADE LOUD BUMP NOISE WHEN OPENED ALL THE WAY, ESPECIALLY ON INCLINES, HEAT OUTLETS LOCATED ON THE FLOOR BEHIND THE FIRST ROW SEAT CAN'T BE CONTROLLED BY THE PASSENGER REAR CONTROLS, THE DOME LIGHTS WERE NOT WORKING, THE DOOR RATTLED, THE DRIVERS SIDE FRONT WINDOW WOULD NOT MOVE, THE WINDOW SWITCH HAS AN OPEN CIRCUIT, THE VEHICLE WAS JERKING UPON ACCELERATION AT 30 MPH, REAR HEATER WAS BLOWING COLD AIR, THERE WAS A HEAVY GRINDING NOISE WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING FOR MORE THAN ONE HOUR ALONG WITH THE POWER STEERING, TRANSMISSION FLUID LEAKED A REDDISH/PURPLE FLUID ON THE GARAGE FLOOR, THE INTERIOR LIGHTS WERE INOPERATIVE AND THERE WAS AN EVAPORATION LEAK. *SC *JB
NHTSA ODI #10113535
16,500 miles · Jan 11, 2005
Air Bags
PRIOR TO A RECALL BY NISSAN HAD NO PROBLEMS WITH THE FRONT PASSENGER AIR BAG SYSTEM. AFTER NISSAN RECALIBRATED THE ODS, THE "AIR BAG OFF" SIGN FREQUENTLY LIGHTS UP WHEN MY WIFE IS IN THE FRONT PASSENGER SEAT. SHE WEIGHS 125 LBS. ALTHOUGH THE RECALL NOTICE SAID THAT THE SEAT IS ADJUSTED FOR 6-YEAR CHILDREN, I WAS INFORME…
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PRIOR TO A RECALL BY NISSAN HAD NO PROBLEMS WITH THE FRONT PASSENGER AIR BAG SYSTEM. AFTER NISSAN RECALIBRATED THE ODS, THE "AIR BAG OFF" SIGN FREQUENTLY LIGHTS UP WHEN MY WIFE IS IN THE FRONT PASSENGER SEAT. SHE WEIGHS 125 LBS. ALTHOUGH THE RECALL NOTICE SAID THAT THE SEAT IS ADJUSTED FOR 6-YEAR CHILDREN, I WAS INFORMED BY THE DEALER THAT THE ODS IS ADJUSTED FOR A 95-100 LB PERSON. AT THIS TIME I AM WAITING FOR THE DEALER TO INFORM ME AS TO WHETHER NISSAN WILL READJUST THE ODS.*AK
NHTSA ODI #10106132
Mileage unknown · Dec 9, 2004
Air Bags
NHTSA CAMPAIGN 04V103000; NISSAN ISSUED AN AIR BAG SENSOR RECALL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT THE CONSUMER EXPERIENCED THE SAME PROBLEM AS THOSE VEHICLES THAT WERE RECALLED THE LIGHT WOULD REMAIN ON. *JB
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
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