2015 Nissan Murano

The front radar obstruction light on my 1025 Nissan Murano has occasionally come off and on in bad weather (to be expected) and under normal driving conditions. I have had to have it are-aligned previously. Recently however, the light started coming on and off when I was stopped or in park. It would clear when I started driving. Eventually it would start coming on and stay on for very long stretches of time. I brought the car in to be looked at and was told I needed a new sensor for approximately $1500. I got no other explanation. I have seen hundreds, if not thousands of complaints about these sensors going bad. I even found a recall campaign (NTB19-033/A) for the exact problem. I was told this is a service campaign and it seemed as if it was at the dealerships discretion to follow the campaign. I am not sure if the manufactured date was even looked at as stated in the campaign. I have had numerous occasions where I have been using cruise control on the highway and all of a sudden the car starts slowing down without my immediate knowledge. There is no way to bypass this sensor in order to use cruise control either. I feel that this issue is a safety concern and the part should be recalled.

FOR THE SECOND TIME MY FRONT COLLISION BRAKING SYSTEM SENSOR HAS COME ON AND DISENGAGED MY CRUISE CONTROL WHILE I HAVE BEEN TRAVELING AT A HIGH RATE OF SPEED ON THE HIGHWAY. DEALERSHIP HAS CONFIRMED THIS CODE WHEN TAKEN INTO SHOP. THIS COULD CAUSE THE CAR TO BRAKE SUDDENLY WHILE DRIVING. NISSAN HAS NOT ISSUED A RECALL. I HAVE BEEN QUOTED OVER $1200.00 TO FIX. THIS HAS BEEN REPORTED ON MANY OCCASIONS. WHY HASN'T A RECALL BEEN ISSUED? I AM NOW AFRAID TO DRIVE MY VEHICLE WITH THIS FAULTY SENSOR.

THE EMERGENCY BRAKING SYSTEM SHUTS OFF WITH NO WARNING AND IN TURN DEACTIVATES THE ADAPTIVE CRUISE CONTROL. THIS HAS HAPPENED SEVERAL TIMES AND THE LAST OCCURRENCE HAPPENED ON A TWO LANE HIGHWAY IN CLEAR WEATHER CONDITIONS WITH AN 18-WHEELER FOLLOWING IN CLOSE PROXIMITY. WHEN I BROUGHT THE VEHICLE TO THE MECHANIC AT THE DEALERSHIP, THE CODE SHOWED THAT THE DISTANCE SENSOR 'MUST BE REPLACED' BECAUSE IT WAS OUT-OF-DATE. WHEN I ASKED THE MANUFACTURER OF THE CAR TO PAY FOR THE REPLACEMENT, THEY REFUSED. I HAVE DEALT WITH FOUR PEOPLE AT THE CORPORATE OFFICE AND THEY REFUSE TO PAY THE $1400 TO REPLACE THE FAULTY FACTORY ORIGINAL PART. ALSO NOTE, I HAVE REPLACED THE TRANSMISSION TWO TIMES IN 9 MONTHS ON THIS VEHICLE AND THOSE WERE COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. I AM BEGINNING TO SUSPECT I HAVE A LEMON.

I PURCHASED THIS VEHICLE FROM THE LOCAL NISSAN DEALER IN OCTOBER 2019. SINCE THEN, THE FORWARD EMERGENCY BRAKING SYSTEM CONTINUALLY TURNS OFF WITHIN JUST A FEW MILES OF DRIVING THE CAR. THIS ALSO SHUTS DOWN THE CRUISE CONTROL TO THE VEHICLE. I HAVE TAKEN THE VEHICLE BACK TO THE NISSAN DEALERSHIP SEVERAL TIMES WHERE I HAD TO PAY FOR THEM TO REPLACE THE RADAR SENSOR THAT CONTROLS THE SYSTEM. IT DID NOT HELP AND THE PROBLEM OCCURS STILL EVERY SINGLE TIME I DRIVE THE VEHICLE. THE ONLY WAY TO RE-ENGAGE THE SYSTEM IS TO STOP THE VEHICLE AND TURN OFF THE ENGINE AND THEN START THE VEHICLE BACK UP. THIS IS THE SAME SYSTEM THAT HAS CAUSED NUMEROUS PROBLEMS WITH THE NISSAN ROGUE. THE QUESTION BELOW IS NOT FOR WHEN DID THIS HAPPEN, IT IS MORE OF A CASE OF WHEN HASN'T THIS HAPPENED? THIS VEHICLE IS AN ABSOLUTE LEMON AND SHOULD NOT BE AVAILABLE TO THE PUBLIC.

NORMAL DRIVING AT ANY SPEED AT ANY TIME A WARNING WILL BEEP AND SHOW THE COLLISION LIGHT AND A DISPLAY WILL READ "UNAVAILABLE FRONT RADAR OBSTRUCTION" IT HAPPENS AS EARLY AS A FEW HUNDRED FEET OF DRIVING UP TO A FEW MILES. WHEN THIS HAPPENS THE CRUISE CONTROL WILL DISENGUAGE WHILE DRIVING OR NOT WORK AT ALL AND THE DISTANCE SENSOR QUITS MAKING THE CAR NOT SLOW DOWN BEHIND OTHER VEHICLES. THE CAR WILL JUST START SLOWING DOWN ON THE INTERSTATE WHEN THIS WARNING ACTIVATES FOR NO REASON IF THE CRUISE IS ON AND BEING USED.

INITIALLY THE PROBLEM START WITH THE ACTIVE CRUISE CONTROL BEING INTERMITTENT. I WOULD BE ON AND THEN THE SYSTEM RANDOMLY ERROR OUT AND DISABLE AT HIGHWAY SPEEDS. NOW CURRENTLY THE AEB SYSTEM IS COMPLETELY NOT FUNCTIONAL AT ANY SPEED AND I SUSPECT THE FRONT RADAR SENSOR THE SYSTEM USES IS FAULTY. LOTS OF RESEARCH ONLINE AND MANY MANY PEOPLE HAVE THE SAME ISSUE. *TR

AS I'M DRIVING DOWN THE FREEWAY WITH MY CRUISE CONTROL ON, A FRONT COLLISION WARNING INDICATOR ON THE DASHBOARD WILL APPEAR WHICH CAUSES THE CRUISE CONTROL TO TURN OFF RESULTING IN BRAKING/SLOWING ON THE FREEWAY UNEXPECTEDLY. THIS IS A SERIOUS ISSUE AND IS A CONCERN FOR ME AND MY FAMILY'S SAFETY AS WE ARE OUT DRIVING ON THE ROADS. WHEN IT HAPPENS, THERE IS NOTHING ON THE ROAD OR OBSTRUCTING THE SENSOR FROM PERFORMING ITS TASK. *TR