2014 Nissan Murano

WHEN DRIVING ON A LONG TRIP, WITH THE CRUISE-CONTROL SET, THE CAR SUDDENLY LURCHED AND LOST POWER. THE SPEED REDUCED AND IT CAME OUT OF CRUISE. I HAD JUST STARTED UP AN INCLINE, SO I DIDN'T KNOW IF THAT WAS THE PROBLEM. A SHORT TIME AFTER THAT THE CHECK ENGINE LIGHT CAME ON. THE TRANSMISSION STARTED TO HAVE ISSUES. IT WOULD NOT GO INTO OVERDRIVE AND WOULD OVER REV. WE WERE ABLE TO MAKE IT TO OUR DESTINATION AND WE TOOK IT TO A MECHANIC TO HAVE THE CHECK ENGINE LIGHT CHECKED. THE MECHANIC SAID IT WAS THE TRANSMISSION AND THAT THEY COULD NOT REPAIR IT. WE CALLED A TRANSMISSION SHOP AND THEY SAID THAT THEY COULD NOT REPAIR IT EITHER. THEY HAD NOT HAD ANY TRAINING ON HOW TO REPAIR IT AND THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THEY ALSO SAID THAT THEY HAD OTHER NISSAN MURANOS COME IN WITH THE SAME ISSUE. THIS COULD BE A SERIOUS SAFETY ISSUE THAT COULD IF THIS HAPPENED ON A HIGHWAY WITH HEAVY TRAFFIC. WE MADE IT TO THE SECOND PART OF THE TRIP BUT WE HAD TO BABY THE CAR. THE CAR WOULD NOT MAKE IT HOME WITH THE CAR AND WE HAD TO HAVE IT SHIPPED BACK. I CHECKED AND THERE IS NOT A RECALL FOR THIS ISSUE.

WAS DRIVING ON VACATION FROM CONNECTICUT TO SOUTH CAROLINA ON 8/3/18. JUST AS WE ARRIVED THERE, THE CAR BEGAN JERKING AT RANDOM TIMES WHILE DRIVING AND EVENTUALLY JUST SLOWED DOWN TO A CRAWL. WE MANAGED TO GET IT TO A LOCAL NISSAN DEALERSHIP AND THEY INFORMED US THE TRANSMISSION FAILED (WE HAD 62K MILES ON THE CAR - 2K MILES PAST THE WARRANTY). THE DEALER TOLD US THAT IT LIKELY FAILED DUE TO THE HIGH TEMPERATURES THE TRANSMISSION EXPERIENCED FROM SUCH A LONG DRIVE. WE PAID TO HAVE IT REPLACED. THEN ON 7/26/19, THE CAR EXPERIENCED THE SAME THING AT 76,000 MILES. WHILE DRIVING, IT BEGAN TO NOT ACCELERATE CORRECTLY AND EVENTUALLY JUST STARTED TO CRAWL AT A SLOW PACE. WE MANAGED TO GET THE CAR OFF THE SIDE OF THE ROAD AND TOOK IT TO A NISSAN DEALERSHIP. THEY TOLD US THAT THE TRANSMISSION HAD FAILED.. THE REPLACEMENT TRANSMISSION WE PUT IN THE YEAR PRIOR CAME WITH A 1 YEAR/12K MILE WARRANTY. WHILE IT FAILED WITHIN A YEAR, WE WERE 2K MILES OVER THE WARRANTY LIMIT. WE ARE NOW PAYING TO HAVE IT REPLACED AGAIN. TWO FAILURES WITHING A YEAR PERIOD COSTING OVER 8500. I KNOW NISSAN HAS HAD CVT TRANSMISSION ISSUES WITH OTHER VEHICLES, I BELIEVE THERE IS ALSO A PROBLEM WITH THE ONES IN THE MURANO...

CVT TRANSMISSION. VEHICLE DECELERATES AND ACCELERATES WITHOUT WARNING (CHECK ENGINE LIGHT IS ON). MAINLY AT STOP LIGHTS. IT IS SLOW TO START. WHEN TRYING TO ACCELERATE, VEHICLE STALLS, JUMPS, OR SLIPS WITH RPM ACCELERATING ABOVE 4 RPMX1000, WHILE SPEED REMAINS AT 10 MPH FOR 2-3 MINUTES. LOUD HUMMING NOISE WHEN VEHICLE IS TRYING TO ACCELERATE. VEHICLE MAKES NO NOISE IN THE MORNING. SYMPTOMS WORSEN WHEN VEHICLE OR OUTSIDE TEMPERATURE IS HOT (E.G. ABOVE 85 F). CANNOT DRIVE ABOVE 45 MPH OR ON HIGHWAY. VEHICLE IS ONLY 4 YEARS OLD WITH 112K MILES. HAS BEEN SERVICED ON-TIME BY DEALER. VEHICLE IS UNSAFE TO DRIVE, ESPECIALLY WHEN CROSSING INTERSECTIONS.

DRIVING MOUNTAIN TERRAIN ON HWY 87 NORTH IN THE DESERT HEAT NEAR PHOENIX THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE PROPERLY. WHEN TAKEN TO THE DEALERSHIP WE WERE TOLD THAT IT WAS SOMETHING THAT THEY SEE FREQUENTLY WHEN DRIVING LONG DISTANCES, UP MOUNTAINS OR IN EXTREME HEAT. ALSO TOLD BY NISSAN CONSUMER AFFAIRS REP THAT SHE WAS WORKING ON SEVERAL SIMILAR CASES, BUT A RESOLVE IS MADE ON A CASE BY CASE BASIS. UPON DOING RESEARCH NISSAN HAS HAD MANY PROBLEMS WITH THE CVT TRANSMISSIONS. WE FEEL THAT THE TRANSMISSION NOT WORKING PROPERLY IS A HUGE SAFETY CONCERN, AS YOU CANNOT ACCELERATE PROPERLY IF NEED BE, DRIVING ON THESE MOUNTAIN TERRAINS IS DANGEROUS ENOUGH WHEN YOU CAN ACCELERATE PROPERLY. NISSAN CONSUMER AFFAIRS HAS YET TO SAY WHETHER THEY CAN PROVIDE A RESOLUTION.

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING 70 MPH, THE TRANSMISSION WENT INTO LIMP MODE AND THE VEHICLE STALLED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN NISSAN (300 E CYPRESS AVE, REDDING, CA 96002) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.