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2013 Nissan Murano

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Nissan Murano do not stand out strongly from the model-year median of 110.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 20 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports1 injury reports

Electrical System complaints

11 reports
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Mileage unknown · Jul 25, 2022
Electrical SystemEnginePower Train

2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no …

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2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.

NHTSA ODI #11475727

Mileage unknown · Nov 9, 2021
Electrical SystemLatches/locks/linkages

The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The ma…

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The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

NHTSA ODI #11439849

76,800 miles · Dec 16, 2019
Electrical System

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY…

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TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.

NHTSA ODI #11289363

48,000 miles · Jun 24, 2019
Electrical System

WHEN I LOCK OR UNLOCK THE DOOR, THE DRIVER DOOR IS NOT RESPONDING LOOKS LOKE THE ACUSCTOR IS GOING BAD

NHTSA ODI #11222327

92,000 miles · May 11, 2019
Electrical System

ALL FOUR DOOR ELECTRONIC LOCKS HAVE FAILED WITHIN A 2 WEEK PERIOD. WHEN DRIVING, THE AUTO-LOCK FEATURE NO LONGER WORKS NOR DOES THE PARK AND AUTO-UNLOCK FEATURE. EXTREMELY DANGEROUS WHEN YOURE LOOKING TO PROVIDE SAFETY IN DANGEROUS NEIGHBORHOODS OR TRYING TO ESCAPE A VEHICLE IN AN ACCIDENT.

NHTSA ODI #11207009

89,000 miles · Nov 23, 2018
Electrical System

MY 2013 MURANO WOULD NOT UNLOCK. SO I CALLED AAA ROADSIDE SERVICE. I WAS ABLE AFTER 10 MINUTES TO UNLOCK THE CAR CANCEL AAA. DRIVE DIRECTLY TO NISSAN DEALERSHIP THEY CHECK THE BATTERY NO PROBLEM.

NHTSA ODI #11153439

58,000 miles · Aug 2, 2018
Electrical SystemSteering

"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND B…

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"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND BAD HISTORY WITH NISSAN DEALERSHIP-RHINELANDER WI SO TOOK TO LOCAL CHEVY DEALER WHO FIXED IT AGAIN. PRETTY SURE IT WILL NEED TO BE REPAIRED WITHIN NEXT 30K MILES AND REST OF ITS LIFETIME..

NHTSA ODI #11115388

102,000 miles · May 20, 2018
Electrical System

INTERMITTENT ELECTRICAL GROUND FAILURE WITH THE "BRAKE" AND "BATTERY" DASH LIGHTS. REPLACED THE ALTERNATOR AND BATTERY WITH NO RESOLUTION. IVE BEEN STRANDED TWICE ON THE SIDE OF THE ROAD AND TOWED TWICE TO THE SHOP WITH NO RESOLUTION. IVE CALLED NISSAN CUSTOMER SERVICE AND THEY ARE NOT AWARE OF THE PROBLEM DESPITE SEVERAL GOOGLE…

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INTERMITTENT ELECTRICAL GROUND FAILURE WITH THE "BRAKE" AND "BATTERY" DASH LIGHTS. REPLACED THE ALTERNATOR AND BATTERY WITH NO RESOLUTION. IVE BEEN STRANDED TWICE ON THE SIDE OF THE ROAD AND TOWED TWICE TO THE SHOP WITH NO RESOLUTION. IVE CALLED NISSAN CUSTOMER SERVICE AND THEY ARE NOT AWARE OF THE PROBLEM DESPITE SEVERAL GOOGLE SEARCH RESULTS DESCRIBING THE SAME PROBLEM.

NHTSA ODI #11096917

60,000 miles · Oct 19, 2016
Electrical SystemSeat Belts

2 SAFETY ISSUES: (A) PASSENGER SIDE SEATBELT FUNCTIONED FINE WHEN WE GOT OUT OF THE CAR AND UPON RETURN, WE WERE UNABLE TO PULL THE BELT OUT TO FASTEN. IT WAS LOCKED WITHIN ITS 'ROLL-UP' AREA. (B) BLIND-SPOT WARNING LIGHTS, TIRE AIR WARNING LIGHTS AND ETC. AS SEEN IN UPLOADED PHOTO STAY ON IN THE COLOR OF ORANGE. ALSO THE …

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2 SAFETY ISSUES: (A) PASSENGER SIDE SEATBELT FUNCTIONED FINE WHEN WE GOT OUT OF THE CAR AND UPON RETURN, WE WERE UNABLE TO PULL THE BELT OUT TO FASTEN. IT WAS LOCKED WITHIN ITS 'ROLL-UP' AREA. (B) BLIND-SPOT WARNING LIGHTS, TIRE AIR WARNING LIGHTS AND ETC. AS SEEN IN UPLOADED PHOTO STAY ON IN THE COLOR OF ORANGE. ALSO THE BRAKE LIGHT STAYS ON IN RED AFTER CAR IS STARTED. THESE FUNCTIONS DO NOT WORK AS WELL. NO AIR NEEDED IN TIRES: CHECKED THAT. NO ISSUES WITH BRAKES: CHECKED THAT. TAKING CAR TO SHOP FRIDAY.

NHTSA ODI #10917374

20,500 miles · Jan 8, 2015
Electrical SystemStructure

I GOT THIS VEHICLE IN APRIL 2013 AND COMPLAINED 9 MONTHS LATER SOMETHING WRONG AS I WAS DRIVING DOWN THE STREET MY HUSBAND AND I SMELL SOMETHING BURNING INSIDE THE TRUCK. WE BEGIN TO SEE SMOKE COMING FROM THE CENTER CONSOLE AREA BETWEEN BOTH SEATS. NEITHER MY HUSBAND OR I SMOKE, I CONTACT NISSAN CONCERNING THIS MATTER MANY TIM…

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I GOT THIS VEHICLE IN APRIL 2013 AND COMPLAINED 9 MONTHS LATER SOMETHING WRONG AS I WAS DRIVING DOWN THE STREET MY HUSBAND AND I SMELL SOMETHING BURNING INSIDE THE TRUCK. WE BEGIN TO SEE SMOKE COMING FROM THE CENTER CONSOLE AREA BETWEEN BOTH SEATS. NEITHER MY HUSBAND OR I SMOKE, I CONTACT NISSAN CONCERNING THIS MATTER MANY TIMES AND TALK TO [XXX]THE SERVICE MANAGER AND WAS TOLD TO BRING IT IN. WHERE THEY KEPT THE VEHICLE AND ON RETURNING IT TO US WAS TOLD THAT THE VEHICLE WAS FIX. TIMES BEFORE THIS I HAVE CALL ABOUT THE SAME PROBLEM AND FEW TIME AFTER THIS. I HAVE SPOKE TO SOMEONE IN THE SERVICE DEPARTMENT AND ON THE SALE FLOOR. MY THREE GRANDCHILDREN BE IN THIS VEHICLE 75% OF THE TIME AND IT IS A SAFETY PROBLEM AND AS OF THIS DATE 8 JAN 2015 IT IS IN THE SHOP FOR THE SAME PROBLEM BEEN THERE SINCE THE 5 JAN 2015. TALK TO [XXX], GENERAL MANAGE AND [XXX], SERVICE MANAGER. WE CAN NOT RIDE THIS VEHICLE THAT SEEM TO SMOKE ALL THE TIME. SO WHAT ARE NISSAN WAIT FOR A FAMILY OF 6 TO DIE IN IT. THIS VEHICLE IS NOT 2 YEARS OLD YET AND BEFORE IT WAS A YEAR WE HAD THIS PROBLEM. BEEN IN THE SHOP FOR THE HEATER CUTS OFF AND ON WHILE DRIVING WITHOUT TOUCHING IT, ALSO BACK HATCH PROBLEM THAT HAD TO BE REPLACED. TO MANY PROBLEM TO SAY THIS WAS A NEW VEHICLE. I NEED THE HELP IT IS A SAFETY PROBLEM FOR MY FAMILY TO DRIVE THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10671149

Official recalls

1

17V184000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Mar 16, 2017

Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.

Consequence & remedy

Consequence: If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.

Remedy: Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.