Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
230–25K
1425–50K
1950–75K
1975–100K
22100–150K
0150K+
97 reports with mileage · 38 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports1 fire reports3 injury reports
What owners actually said
135 reports
65,095 miles · Oct 19, 2016
VisibilityVisibility/wiper
THE SUNROOF OF MY 2012 NISSAN MURANO EXPLODED WHILE DRIVING APPROXIMATELY 65 MPH ON A HIGHWAY. I WAS IN AN ISOLATED POCKET OF TRAFFIC WITH NO OTHER VEHICLE NEARBY. I HEARD THE EXPLOSION, THEN A LOUD SOUND OF WIND AS THE SUNROOF WAS GONE AND THE WIND BLOWING THROUGH THE COVER. SOME GLASS CAME THROUGH THE EDGES OF THE COVER. I SAW…
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THE SUNROOF OF MY 2012 NISSAN MURANO EXPLODED WHILE DRIVING APPROXIMATELY 65 MPH ON A HIGHWAY. I WAS IN AN ISOLATED POCKET OF TRAFFIC WITH NO OTHER VEHICLE NEARBY. I HEARD THE EXPLOSION, THEN A LOUD SOUND OF WIND AS THE SUNROOF WAS GONE AND THE WIND BLOWING THROUGH THE COVER. SOME GLASS CAME THROUGH THE EDGES OF THE COVER. I SAW CHUNKS OF GLASS BLOWING BEHIND ME IN THE REARVIEW MIRROR. NISSAN TRIED TO CLAIM THE DAMAGE WAS CAUSED BY A ROCK. THE LOCAL DEALERSHIP SAID IT WAS EVIDENT THERE WAS AN OUTWARD EXPLOSION OF THE CLASS CAUSED BY PRESSURE. YOU CAN SEE WHERE THE EXPLOSION PUSHED THE BROKEN GLASS OUTWARD. *TR
NHTSA ODI #10917415
78,000 miles · Jul 28, 2016
Electrical System
BATTERY WENT DEAD FOR NO REASON. PARKED CAR ABOUT 1PM; UPON ATTEMPTING TO DRIVE VEHICLE ABOUT 5PM FOUND I COULD NOT OPEN DOOR WITH MY REMOTE. INSERTED KEY IN DOOR AND UNABLE TO TURN TO UNLOCK. HAD A CO-WORKER TRY AND HE COULD NOT TURN. HAD A THIRD PERSON TRY AND AFTER TURNING VERY HARD, HE WAS ABLE TO UNLOCK DOOR. UPON OPENI…
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BATTERY WENT DEAD FOR NO REASON. PARKED CAR ABOUT 1PM; UPON ATTEMPTING TO DRIVE VEHICLE ABOUT 5PM FOUND I COULD NOT OPEN DOOR WITH MY REMOTE. INSERTED KEY IN DOOR AND UNABLE TO TURN TO UNLOCK. HAD A CO-WORKER TRY AND HE COULD NOT TURN. HAD A THIRD PERSON TRY AND AFTER TURNING VERY HARD, HE WAS ABLE TO UNLOCK DOOR. UPON OPENING DOOR, INTERIOR LIGHTS DID NOT GO ON AS THEY NORMALLY DO. TRIED TO START CAR IN NORMAL WAY - NOTHING. PUT KEY FAB INTO IGNITION - NOTHING. DETERMINED THAT BATTERY DEAD. AFTER JUMPING VEHICLE, IT STARTED AND RAN FINE. DETERMINED THAT NOTHING WAS LEFT ON OTHER THAN THE FAN FOR THE AIR CONDITIONING. NOW CARRY JUMPER CABLES AND CONSCIOUS TO PARK WHERE CAR CAN BE JUMPED IF NECESSARY.
NHTSA ODI #10889196
45,000 miles · Jul 26, 2016
Visibility
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING 70 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10888651
65,548 miles · Jul 19, 2016
Air BagsUnknown Or Other
I BROUGHT THE CAR IN FOR ROUTINE OIL CHANGE AND IT TOOK OVER 3 HOURS TO COMPLETE. I WAS TOLD THAT THERE WAS A RECALL THAT NEEDED TO BE DONE BUT THEY WOULD NOT TELL ME MORE EXCEPT THAT IT HAD TO DO WITH THE AIR BAGS AND THE COMPUTER. I HAVE NOT BEEN ABLE TO GET MORE INFORMATION FROM THE DEALER AFTER SEVERAL ATTEMPTS VIA PHONE A…
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I BROUGHT THE CAR IN FOR ROUTINE OIL CHANGE AND IT TOOK OVER 3 HOURS TO COMPLETE. I WAS TOLD THAT THERE WAS A RECALL THAT NEEDED TO BE DONE BUT THEY WOULD NOT TELL ME MORE EXCEPT THAT IT HAD TO DO WITH THE AIR BAGS AND THE COMPUTER. I HAVE NOT BEEN ABLE TO GET MORE INFORMATION FROM THE DEALER AFTER SEVERAL ATTEMPTS VIA PHONE AND LETTER. I AM CONCERNED THAT IT IS SAFETY RELATED AND THAT THEY ARE HIDING SOMETHING DANGEROUS.
NHTSA ODI #10885834
53,800 miles · Jun 20, 2016
Power TrainInjury
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT PRESSED THE START/STOP BUTTON WHILE THE VEHICLE WAS STILL IN DRIVE. THE CONTACT EXITED THE VEHICLE AND IT ROLLED AWAY. WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE, SHE WAS STRUCK BY THE DRIVER SIDE DOOR. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE…
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TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT PRESSED THE START/STOP BUTTON WHILE THE VEHICLE WAS STILL IN DRIVE. THE CONTACT EXITED THE VEHICLE AND IT ROLLED AWAY. WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE, SHE WAS STRUCK BY THE DRIVER SIDE DOOR. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, FOUR CRACKED RIBS, A BROKEN FINGER, AND A LIVER LACERATION. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
NHTSA ODI #10875337
16,000 miles · Jun 8, 2016
Air BagsService Brakes, HydraulicCrashInjury
TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE SECOND TIME THE FAILURE RECURRED, A…
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TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE SECOND TIME THE FAILURE RECURRED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURES TO THE RIBS AND ANKLE. THE PASSENGER SUSTAINED BRUISED RIBS AND A FRACTURED ARM. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 16,000. UPDATED 08/03/16*LJ
NHTSA ODI #10873199
Mileage unknown · May 16, 2016
Unknown Or Other
SAFETY RECALL
NHTSA ODI #10865066
39,000 miles · Mar 30, 2016
Unknown Or Other
SUNROOF GLASS BROKE FOR NO APPARENT REASON. THIS HAPPENED IN SEPTEMBER 2015; CAR HAD BEEN PARKED IN THE SUN, FOLLOWED BY A THUNDERSTORM. WE DISCOVERED WATER COMING IN AROUND THE SLIDING INTERIOR SUNROOF PANEL AND SUBSEQUENTLY FOUND SUNROOF GLASS SHATTERED. IT HAS BEEN REPLACED UNDER THE GLASS COVERAGE OF OUR INSURANCE. RECEN…
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SUNROOF GLASS BROKE FOR NO APPARENT REASON. THIS HAPPENED IN SEPTEMBER 2015; CAR HAD BEEN PARKED IN THE SUN, FOLLOWED BY A THUNDERSTORM. WE DISCOVERED WATER COMING IN AROUND THE SLIDING INTERIOR SUNROOF PANEL AND SUBSEQUENTLY FOUND SUNROOF GLASS SHATTERED. IT HAS BEEN REPLACED UNDER THE GLASS COVERAGE OF OUR INSURANCE. RECENT STORY OF OTHER SIMILAR COMPLAINTS AT HTTP://WWW.WSFA.COM/STORY/28945992/DANGER-AHEAD-EXPLODING-SUNROOFS-A-SURPRISINGLY-COMMON-PROBLEM
NHTSA ODI #10852547
40,500 miles · Jan 31, 2016
Vehicle Speed Control
I WAS CHANGING LANES AS I WAS APPROACHING A CITY STREET INTERSECTION AT ABOUT 10 MPH AND BEGAN APPLYING THE BRAKES TO STOP. I NOTICED THAT I WAS HAVING TO PUSH MUCH HARDER ON THE BRAKES TO SLOW THE CAR AND THEN NOTICED THAT THE ENGINE WAS RACING AT A HIGH RPM. I WAS ABLE TO COME TO A STOP AND THEN PUT THE TRANSMISSION IN NEUTR…
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I WAS CHANGING LANES AS I WAS APPROACHING A CITY STREET INTERSECTION AT ABOUT 10 MPH AND BEGAN APPLYING THE BRAKES TO STOP. I NOTICED THAT I WAS HAVING TO PUSH MUCH HARDER ON THE BRAKES TO SLOW THE CAR AND THEN NOTICED THAT THE ENGINE WAS RACING AT A HIGH RPM. I WAS ABLE TO COME TO A STOP AND THEN PUT THE TRANSMISSION IN NEUTRAL. AT THAT POINT WITH MY FOOT STILL ON THE BRAKE AND THE TRANSMISSION IN NEUTRAL, THE ENGINE RACING STOPPED AND FELL BACK TO IDLE. I WAS THEN ABLE TO PROCEED AS NORMAL ALTHOUGH I WAS SOMEWHAT SHAKEN BY THE INCIDENT. NOTHING LIKE THIS HAS OCCURRED SINCE. I DID HAVE THE CAR EVAUATED BY MY NISSAN DEALERSHIP BUT NOTHING WRONG WAS FOUND.
NHTSA ODI #10823328
45,000 miles · Nov 28, 2015
Unknown Or Other
WHILE DRIVING ABOUT 65 MILES AN HOUR DOWN THE HIGHWAY I HEARD A LOUD BANG OVERHEAD. WHEN I COULD GET TO AN AREA TO INVESTIGATE WHAT HAPPENED, IT WAS THE SUN ROOF GLASS THAT HAD SHATTERED FOR NO REASON. IT WAS A BIG HOLE DEAD CENTER OF THE FORWARD GLASS. THE GLASS BROKE INTO A MILLION PIECES WITH PORTIONS OF IT STILL ABLE TO FL…
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WHILE DRIVING ABOUT 65 MILES AN HOUR DOWN THE HIGHWAY I HEARD A LOUD BANG OVERHEAD. WHEN I COULD GET TO AN AREA TO INVESTIGATE WHAT HAPPENED, IT WAS THE SUN ROOF GLASS THAT HAD SHATTERED FOR NO REASON. IT WAS A BIG HOLE DEAD CENTER OF THE FORWARD GLASS. THE GLASS BROKE INTO A MILLION PIECES WITH PORTIONS OF IT STILL ABLE TO FLY AWAY.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 MURANO AND ROGUE VEHICLES, MANUFACTURED FROM NOVEMBER 23, 2011 THROUGH JANUARY 11, 2012. DURING ASSEMBLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WAS NOT ACTIVATED. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138,TIRE PRESSURE MONITORING SYSTEM.
Consequence & remedy
Consequence: A NON-ACTIVE TPMS CANNOT WARN A DRIVER THAT A TIRE IS UNDERINFLATED. UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
Remedy: ALL OF THE AFFECTED VEHICLES ARE STILL IN DEALER INVENTORY. DEALERS HAVE BEEN INSTRUCTED TO ACTIVATE ALL OF THE TIRE PRESSURE MONITORING SYSTEMS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2012 Nissan Murano Problems, Complaints & Recalls | Skip That Year