2012 Nissan Murano

MY VEHICLE IS A 2012 NISSAN MURANO WITH 111,000 MILES. THE CVT TRANSMISSION STOPPED FUNCTIONING AND NEEDED TO BE REPLACED. MY LOCAL TRANSMISSION SPECIALIST MECHANIC REFUSED TO FIX IT BECAUSE THERE HAVE BEEN SO MANY COMPLAINTS AND LAWSUITS AGAINST NISSAN DUE TO THE CVT TRANSMISSION. BECAUSE OF LEGAL JUDGMENTS AGAINST NISSAN, THE COMPANY EXTENDED WARRANTIES ON MANY VEHICLES UP TO 10 YEARS AND 120,000 MILES. MY 2012 MURANO WAS NOT INCLUDED IN THOSE JUDGMENTS. I GOT THE VEHICLE REPAIRED AT A LOCAL NISSAN DEALER FOR A TOTAL COST OF $5,696.06. I CONTACTED NISSAN DIRECTLY, PROVIDED THE DOCUMENTATION THEY ASKED FOR AND ASKED FOR REIMBURSEMENT. NISSAN DID CONTACT ME, BUT REFUSED TO REIMBURSE ME. I WOULD LIKE TO BE REIMBURSED BY NISSAN BECAUSE OF THE DEFECTIVE CVT TRANSMISSION. I AM FILING A COMPLAINT BECAUSE I BELIEVE THERE NEEDS TO BE A RECALL ON THE CVT TRANSMISSION FOR MY MODEL YEAR BASED ON THE OBVIOUS DEFECTS AS HAVE BEEN PROVEN BY MULTIPLE LAWSUITS AGAINST THE COMPANY.

AT 105,000 MILES, TRANSMISSION WOULD NOT REMAIN ENGAGED IN OVERDRIVE AT GREATER THAN 60MPH RESULTING IN HIGH RPM OVER 3200. DEALER INSPECTED AND STATED PAST DTC CODE OF P1778 (STEP MOTOR ISSUE/CVT SLIPPING). DEALER REFLASH CAR COMPUTER BUT SAID IF THAT DIDN'T FIX IT THE CAR WOULD NEED A NEW TRANSMISSION. SEEMS ODD IT'S THE SAME PROBLEM THAT WAS HAPPENING WITH 2003-2010 TRANSMISSIONS BECAUSE I WAS TOLD THAT ISSUE WAS RESOLVED IN LATER MODELS.

WHILE DRIVING A CANYON ROAD, MY CAR WAS WORKING NORMALLY AND THEN, ALL OF A SUDDEN, THE CAR WOULD NOT ACCELERATE. I PUSHED ON THE GAS AND THE RPMS WENT UP, BUT NO RESPONSE IN THE TRANSMISSION. THE CAR BEGAN TO SLOW DOWN AND I FINALLY GOT OUT OF TRAFFIC, WITHOUT CAUSING AN ACCIDENT. AFTER SETTING ON THE SIDE OF THE ROAD FOR ABOUT 10 MINUTES, THE CAR WORKED WITHOUT THE ISSUE FOR ABOUT 30 MINUTES. THEN IT HAPPENED AGAIN. SINCE I GOT HOME, IT RUNS FINE UNTIL IT GETS WARMED UP.

THE VEHICLE WAS BEING DRIVEN ON THIS DATE BACK TO THE DEALERSHIP WHO HAD DONE THE REPAIR 5 DAYS EARLIER NISSAN OF OURSMAN OF LAUREL MD . THE VEHICLE BEGAN TO ONCE AGAIN PERFOM THE SAME WAS IT DID THE 2 WEEK EARLIER WHEN THE INCIDENTOCCURRENCE ON I 295 N BOUND DEOARTIBNG WASHINGTON DC , THIS SATURDAY THE VEHICLE WAS ACTING ERRATICLY IN THE PARKING LOT OF MY LOACK FOOD LION GROCERY STORY ON 197 IN LAUREL MD, AS I DEPATED THE PARKING LOT I EXPERIENCE THE GRINDING SOULD ON AND OFF AND THE SHAKKING / VIRBRATING OF THE STEERING WHEEL TURNING TO THE LEFT OR RIGHT WITHOUT ME DIRECTING IT TO DO SO...THEREFORE I HEADED OUT THE LOT TO GO TO THE DEALERSHIP BEFORE THEY CLOSED AT 3PM... I GOT THEIR ABOUT 1230PM, AND WASN'T RECEIVED BY THE STAFF FAVORABLE BASED .TGHIS WOULD BE A RETAKE BASED ON POOR AND INCOMPLETE MAINTENANCE PERFORMED THE WEEK BEFORE WHEN SAME VEHICLE WAS TAKEN INTO SAME DEALERSHIP WITH RESPECT TO ABS ACTUATOR , WHICH I FELT THE SAME ISSUES AND CONCERN BUT THIS TIME THE VEHICLE PULLED ABRUTLY TO THE LEFT IN TRAFFIC AND I ALMOST SIDE -SWIPED THE VEHICLE NEST TO ME IN THE LANE BESIDE ME.

ON JUNE 25TH I WAS GOING DOWN A VERY STEEP HILL IN GUTTENBERG NJ,07093 WHEN ABOUT THREE QUARTERS DOWN THE HILL MY 212 NISSAN MURANO CONVERTIBLE'S ENGINE STOPPED WITH NO WARNING. THANK GOD THE LIGHT AHEAD WAS GREEN AND I WAS ABLE TO TURN THE WHEEL JUST ENOUGH TO AVERT CRASHING INTO A FENCE AND GO OVER AN EMBANKMENT. THE CAR ROLLED TO A STOP AND I WOUND UP IN MIDDLE OF TRAFFIC WHOSE LIGHT WAS THEN GREEN COMING AT ME FROM NORTH AND SOUTH.. I WROTE TO THE US GLOBAL HEADQUARTERS IN CALIFORNIA AND SPOKE SEVERAL TIMES TO NISSAN'S REGIONAL OFFICE IN TENNESSEE. THE CAR HAS BEEN AT LOCAL DEALERSHIP SINCE JUNE 25 AND THEY SAY IF THEY CAN'T DUPLICATE THE PROBLEM I WILL HAVE TO TAKE CAR . BUT THAT IS UNACCEPTABLE BECAUSE IT IS NOT SAFE AND I CANNOT IN GOOD FAITH SELL IT TO ANYONE ELSE. CAN YOU PLEASE HELP ME. I AM A PROFESSOR AT TEACHERS COLLEGE IN NYC AND USE THE CAR TO TRAVEL TO THE COLLEGE IN THE SPRING AND FALL SEMESTERS. I HAVE SPECIAL PARKING PRIVILEGE BECAUSE I CANNOT TAKE PUBLIC TRANSPORTATION DUE TO A DISABILITY. I SINCERELY HOPE TO HEAR FROM YOU. THANK YOU, SINCERELY, [XXX] P.S. I FOUND 20 OTHER PEOPLE ON THE INTERNET WHO REPORTED THEIR ENGINES STOPPED WHILE IN MOTION - I SEND COPIES TO ALL PARTIES AT NISSAN BUT THEY SAID OH THEY ARE DIFFERENT MODELS (NO THEY WERE NOT - ALL MURANO'S AND DIFFERENT YEARS (BUT 2012 WAS INCLUDED AMONG THEM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH AND TURNING INTO A PARKING LOT, THE VEHICLE ACCELERATED FORWARD AND THE OIL CONSUMPTION INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE FRONT BUMPER WAS DAMAGE ON BOTH VEHICLES. NO POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

WHILE STARTING FROM A STOP, THE CAR WILL NOT ACCELERATE FOR 5-10 SECONDS. THIS IS DANGEROUS IN INTERSECTIONS AND WHEN PULLING INTO TRAFFIC. FIRST EXPERIENCED PROBLEM AT 98K AND TOOK TO DEALER. DEALER COULD NOT DIAGNOSE OR RECREATE PROBLEM. NO CHECK ENGINE LIGHTS INDICATED. THIS PROBLEM HAS CONTINUED INTERMITTENLY AND IS NOW HAPPENING ON A REGULAR BASIS. AT 121K, TOOK TO DEALER EVEN THOUGH NO SERVICE LIGHTS ON AND WAS TOLD THE CVT TRANSMISSION NEEDS TO BE REPLACED. AS WELL, THE MOTOR MOUNTS AND FRONT BUSHING CONTROL ARMS NEED TO BE REPLACED. ALL 3 OF THESE ITEMS ARE REPORTED BY OTHER OWNERS. CVT WAS OFFERED TO OWNERS WITH 2003-2010 MODELS; HOWEVER, THE SAME ISSUE IS HAPPENING IN LATER MODELS, INCLUDING MY 2012. NISSAN NEEDS TO RECALL THESE YEARS AS WELL.