2020 Nissan Maxima

The contact owns a 2020 Nissan Maxima. The contact stated that while her husband was attempting to park and turn off the vehicle, the gear shifter failed to shift into park, the STOP button failed to respond, and the vehicle suddenly accelerated, crashed into a tree in the median strip, knocked down three poles, and the brake pedal was depressed but became unresponsive. The vehicle continued driving and crashed into a sign pole and came to a stop. The contact stated that a tire also exploded during the crash. The contact stated that the air bags failed to deploy. The contact and her husband sustained injuries during the crash. The contact’s husband sustained a fractured left shoulder and had since developed balance issues. The contact sustained balance issues and weakness in the body. Medical attention was provided. The manufacturer was notified of the failure. The failure mileage was 23,000.

The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked before stalling in the middle of the road. No warning lights were illuminated. The Police were called to block traffic. The vehicle was towed. The tow truck driver had issues while attempting to tow the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that on a separate occasion, the vehicle failed to start. The contact would turn on the engine, and several minutes later, the vehicle stalled. The failure had occurred on several occasions. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. It was unknown if the contact's husband had replaced the battery. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle warranty had expired. The failure mileage was approximately 106,000.