2014 Nissan Maxima

The contact owns a 2014 Nissan Maxima. The contact stated that while driving approximately 50 MPH at night, the headlights failed to adequately illuminate the roadway causing a visibility hazard to the driver. The contact stated that the headlight failure was more evident while driving on unlit back roads. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.

The contact owns a 2014 Nissan Maxima. The contact stated while the vehicle was being inspected by an independent mechanic, she was informed the vehicle was pulling to the left and the transmission fluid needed to be replaced. The contact was informed to contact the Toyota dealer where she bought the vehicle. The contact took the vehicle back to the Toyota dealer, to have the maintenance work completed and had an alignment performed on the vehicle. The Toyota dealer referred her to the Nissan dealer for the transmission service. The contact took the vehicle to Lokey Nissan (27758 US Hwy 19 N, Clearwater, FL 33761: (727) 789-8100) and was informed that the front suspension and control arm needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 02V146000 (Suspension) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 111,646. Vehicle has not been repaired. Consumer reviewed the forms and all seem correct except for the las part where it said Applicable Incident Information. Consumer did not report a crash or a fire.

I was about to get on a highway, so before I got on the highway I heard a loud blast overhead, like a loud boom sound. It was very scary that I most lost control. All that I felt was glass all over me and in the car. The panoramic roof just shattered by itself. It felt like a pressure blew the top off. A very scary experience that I don’t know what would have happened if I was on high speed on the highway, I might have lost control. I managed to close the sunroof cover and slowly made it to the next exit.

My cruise control stopped working. I took it to my Nissan dealer where I purchased the car. They advised me I needed a new transmission. However I had just put a new transmission in 3 years prior. I have never had this issue with any other vehicle. I spoke with Nissan consumer affairs who admitted there was an issue with their CVT. But they refused to do anything about it. They stated there is no recall and it’s my responsibility to fix it. The fix is not cheap as the CVT requires a brand new transmission that must be programmed specifically to your vehicle. They were not taking responsibility for the issue that they know is a problem. It is very frustrating to own a vehicle with a company who refuses to fix something they know is wrong. They are not the only ones who mentioned there is an issue. The dealer themselves have seen this numerous times and advised Nissan won’t do anything to make it right with any consumers. This poses a safety hazard in my eyes. Had this gone out at 60 mph it would not shift and could have been a significant safety risk. I am now out over $5,000 to fix the transmission. This is an unacceptable practice and they should be held responsible for continuing the this do nothing and not be forced to make a change in their production and design.

TL* THE CONTACT OWNS A 2014 NISSAN MAXIMA. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE JERKED, SPUTTERED AND CEASED IN GEAR, WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC CONCLUDED THAT THE FAILURE WAS PROBABLY DUE TO A TRANSMISSION ISSUE, BUT WAS UNABLE TO VERIFY THE CAUSE OF THE FAILURE. THE CHECK ENGINE WARNING LIGHT WAS RESET HOWEVER, THE FAILURE RECURRED. LOUGHEAD NISSAN (755 S. CHESTER RD - RT 320, SWARTHMORE, PA 19081, (610)328-1500) WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO DIAGNOSE THE VEHICLE WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

THE PASSENGER SIDE AIRBAG LIGHT COMES ON EACH TIME MY MOTHER IS IN THE PASSENGER SEAT. IT STAYS LIGHTS FOR PERIODS OF TIME. AT TIMES THE LIGHT GOES OFF, THEN BACK ON. I HAVE BROUGHT IT TO AN AUTOMOTIVE REPAIR SHOP AND HAVE NOTIFIED FIDELITY WARRANTY SERVICES SINCE WE PURCHASED THE ROYAL PROTECTION PLAN WHICH IS STILL IN EFFECT UNTIL NOVEMBER 2021. I AM AFRAID THAT IF MY MOTHER IS IN THE FRONT SEAT AND THE LIGHT SENSOR IS NOT FIXED AND WE ARE IN A FRONT IMPACT ACCIDENT SHE WILL BE INJURED.