2012 Nissan Maxima

The contact owns a 2012 Nissan Maxima. The contact stated that the passenger’s side air bag failed to turn on while the front passenger's side seat was occupied. The contact stated that the failure recurred intermittently. The dealer was notified of the failure and informed the contact that it was a known issue, and that the front passenger's side seat needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 70,000.

WHENEVER SOMEONE SITS ON THE FRONT PASSENGER SEAT THE WARNING LIGHT COMES ON INDICATING THAT IF SOMETHING HAPPEN (ACCIDENT) THE AIRBAG WILL NOT DEPLOY. ALL THE PEOPLE I HAVE TESTED ARE OVER 120 LBS. I BROUGHT THIS PROBLEM TO PINNACLE NISSAN IN SCOTTSDALE, AZ BUT THEY DIDN'T DO ANYTHING TO FIX IT SAYING THERE'S NOTHING WRONG WITH MY CAR. THEY SAID THEY TESTED IT BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT.

ON DEC 12, 107 MY 2012 MAXIMA HAD A SIDE AIRBAG SENSOR REPLACED (DEALER REPLACED AIR BAG CONTROL UNIT FP-NUMBER 98820-9N09C). THE AIRBAG LIGHT ON THE PASSENGER SIDE WOULD NOT GO OFF AFTER THE CAR STARTED. THE WARNING LIGHT STAYED ON REGARDLESS IF THE CAR WAS STILL OR MOVING OR WHETHER THERE WAS A PASSENGER IN THE CAR OR NOT. IN SEPTEMBER OF 2018 THE EXACT SAME WARNING LIGHT RETURNED WHICH MAKES ME THINK THAT THERE IS A LARGER AIRBAG PROBLEM AT HAND.

HAD A MINOR REAR END COLLISION. AIR BAGS DID NOT DEPLOY. CAR ONLY HAS 74,000 MILES. THE AIR BAG LIGHT WAS ON AFTER CAR WAS REPAIRED. NISSAN DEALER STATED THE MAIN AIR BAG CONTROL UNIT WAS BAD AND THE WEIGHT OCCUPANT SENSOR WAS BAD. THIS ISSUE ALONE OF OVER $2,000 DOLLARS CAUSED THE VEHICLE TO BE A TOTAL LOSS BY INSURANCE. THE MINOR DAMAGE SHOULD NOT HAVE CAUSED THIS ISSUE. THEREFORE NISSAN NEEDS TO RECALL THESE CARS AND FIX THEIR ISSUES WITH THE AIRBAG SUPPLIERS ASAP BEFORE SOMEONE IS SERIOUSLY INJURED.

AIR BAGS FAILED TO DEPLOY. I WAS INVOLVED IN AN ACCIDENT THAT CAUSED SUBSTANTIAL FRONT END DAMAGE. I WAS TRAVELING WESTBOUND IN THE FLOW OF TRAFFIC ON HIGHWAY 84 AT APPROXIMATELY 30 MPH. THE VEHICLE IN FRONT OF ME SLAMMED ON BRAKES AND CAME TO A SUDDEN STOP. I APPLIED MY BRAKES BUT WAS UNABLE TO AVOID IMPACTING THE REAR OF THE VEHICLE. UPON IMPACT THE ENTIRE FRONT END OF MY CAR WAS CRUMPLED. BOTH FRONT QUARTER PANELS, FRONT BUMPER, GRILL ASSEMBLY, AND HOOD WERE DESTROYED. THE WINDSHIELD ALSO CRACKED. WITH THE EXTENT OF THE FRONT END DAMAGE, THE AIR BAGS SHOULD HAVE DEPLOYED.

THE PASSENGER AIRBAG SENSOR LIGHT COMES ON INTERMITTENTLY, MEANING AIRBAG IS OFF, WHEN SOMEONE IS SITTING IN THE SEAT AND THE CAR IS IN MOTION; THE LIGHT ALSO RANDOMLY COMES ON WHEN NO ONE IS SITTING IN THE SEAT, THEN IT GOES OFF FOR A WHILE. THIS HAS BEEN HAPPENING FOR OVER A YEAR AND I KEEP CHECKING FOR A RECALL. I TALKED TO THE DEALER AND THEY SAID A RECALL WOULD BE COMING OUT IN MARCH 2016, BUT IT'S JULY AND THERE IS STILL NO RECALL. I AM ASTOUNDED THAT I AM PUT IN A POSITION TO HAVE AN ADULT CHILD OF MINE IN THE PASSENGER SEAT RIDING WITH ME WHEN THEY WOULD NOT BE PROTECTED BY THE AIRBAGS THAT I TRUSTED NISSAN TO PROVIDE AND KEEP IN OPERATIONAL CONDITION IN MY CAR. FORTUNATELY, I HAVE NOT HAD AN ACCIDENT YET.