NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
339 reports68,785 miles · May 8, 2015
Suspension
WE PURCHASED A 2009 NISSAN MAXIMA AFTER DRIVING THE CAR HOME WE NOTICED A POPPING SOUND THAT WAS COMING FROM THE FRONT OF THE CAR. WE HAD IT CHECKED BY A MECHANIC AND WAS TOLD IT WAS THE FRONT END. HE REPLACED THE STRUTS, AND A COUPLE OF THE OTHER PARTS. WHEN WE PICK THE CAR UP IT WAS MAKING MORE NOISE THE WHEN WE BROUGHT IT IN.…
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WE PURCHASED A 2009 NISSAN MAXIMA AFTER DRIVING THE CAR HOME WE NOTICED A POPPING SOUND THAT WAS COMING FROM THE FRONT OF THE CAR. WE HAD IT CHECKED BY A MECHANIC AND WAS TOLD IT WAS THE FRONT END. HE REPLACED THE STRUTS, AND A COUPLE OF THE OTHER PARTS. WHEN WE PICK THE CAR UP IT WAS MAKING MORE NOISE THE WHEN WE BROUGHT IT IN. THE MECHANIC TOOK A LOOK UNDERNEATH THE CAR NEAR THE WHEEL. HE HAD TO TAKE ONE OF THE PARTS OFF BECAUSE IT HAD MALFUNCTION. HE STATED IT WAS A FAULTY MALFUNCTION PART. HE REPLACED IT AND THE ONE SIDE STOP POPPING. WHILE THE PASSENGER FRONT WHEEL STILL MAKES A POPPING NOISE. I HAVE OWED A TOYOTA, HONDA AND I HAVE NEVER HAD SUCH AN ON GOING PROBLEM. AFTER READING THE ISSUES THAT EVERYONE IS HAVING WITH THE FRONT END. I THINK I HAVE MADE A MISTAKE BUYING A NISSAN. I HAVE ALSO REPLACED TO RIMS BECAUSE OF CRACKING AND WARPING. *TR
NHTSA ODI #10715432
209,057 miles · Apr 18, 2015
Electrical SystemSteering
CAME OUT TO MY CAR; CAR WOULDN'T START. PUSH START/STOP BUTTON IN "LOCK" MODE; KEY LIGHT INDICATOR FLASHED; ANTI-THEFT LIGHT IN "STEADY" MODE. CALLED NISS. ROADSIDE ASST. TO BE TOLD THAT IT WOULD BE $82 FOR TOWING TO THE NEAREST DEALERSHIP AFTER ONLY WANTING HELP WITH BATTERY TESTING. I PUT THE TOWING ON HOLD. CALLED THE NEAREST…
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CAME OUT TO MY CAR; CAR WOULDN'T START. PUSH START/STOP BUTTON IN "LOCK" MODE; KEY LIGHT INDICATOR FLASHED; ANTI-THEFT LIGHT IN "STEADY" MODE. CALLED NISS. ROADSIDE ASST. TO BE TOLD THAT IT WOULD BE $82 FOR TOWING TO THE NEAREST DEALERSHIP AFTER ONLY WANTING HELP WITH BATTERY TESTING. I PUT THE TOWING ON HOLD. CALLED THE NEAREST NISS. DEALERSHIP DIRECTLY. WAS TOLD THAT IT MAY BE THE KEY FOB BATTERIES. MY DAUGHTER AND I WALKED HOME FOR CLOSE ASST. TO DRIVE TO NISS. FOR NEW KEY FOB BATTERIES. RETURNED BACK TO MY CAR TO TEST THE KEY FOB WITH NO LUCK. DOORS LCKED/UNLCKED, WINDOWS LET DOWN; DIDN'T LET BACK UP; IT WAS RAINING! USED MY OWN JUMPER CABLES FOR BATTERY TESTING. NOT THE BATTERY! LIGHTS WORKED. MY BATTERY WAS BRAND NEW AND RECENTLY PURCHASED. CONTACTED MY INS. FOR OVERNIGHT TOW TO NISSAN. RESEARCHED ON THE ISSUE AND CAME TO THE STEERING COLUMN UNIT FAILING OFTEN. NISSAN EXT. WARRANTY IS 6 YRS/UNL. MILEAGE; WAS RELIEVED. NISSAN WORKED ON MY CAR FROM 7:21A TO 3:40P. TOLD ME THE STEERING COLUMN UNIT WAS OUT OF WARRANTY LAST YR. ONLY HAD THE CAR FOR 5YRS! TOOK NISSAN 5HRS FOR A DIAGNOSTICS ON MY CAR SAYING MY BATTERY WAS DEAD; NEED TO SWAP IT OUT WITH THEIRS TO RUN THE TEST. MY BATTERY WAS BRAND NEW! 1HR. LATER, DIAGNOSED AS FAULTY STEERING COLUMN MODULE. CONTACTED NISS. CONSUMER AFFAIRS AND ESCALATED TO REGIONAL. NISS. GAVE ME A PRICE OF $1071 TO FIX. TOLD NISSAN I WOULD TRY TO FIX THE MODULE MYSELF AND HAVE IT TOWED TO WHERE I ORIGINALLY BOUGHT MY BATTERY DUE TO EXISTING WARRANTY. HOWEVER, TOWING WAS TOO EXPENSIVE AND FIXING IT MYSELF WOULD PRB NOT WORK. SPOKE WITH SERVICE MGR. WHO SAID THEY COULD CHARGE ME FOR SWAPPING OUT BATTERIES BUT WILL ONLY CHARGE ME $1027.98. TOTAL RIPOFF AND NISSAN LIED ABOUT MY BATTERY RESULTS. TOOK IT TO MY ORIG. SHOP; RAN THE BATTERY; WAS IN GOOD CONDITION AND FULLY CHARGED! WANT A FULL REFUND; SHOULD BE A RECALL!!!! LOST A CUSTOMER!!!! *TR
NHTSA ODI #10706410
109,000 miles · Apr 18, 2015
Air Bags
LAST WEEK, THE AIR BAG LIGHT ON MY 2009 NISSAN MAXIMA STARTED FLASHING. I TOOK MY CAR TO THE DON DAVIS NISSAN DEALERSHIP AND THEY RAN THE DIAGNOSTIC TOOL TO FIND THE FAILURE. THEY TOLD ME THE OCCUPANT SENSOR IN THE PASSENGER SEAT HAD FAILED, AND THEY QUOTED $1476.30 FOR THE REPAIR. I CONTACTED NISSAN CONSUMER AFFAIRS TO SEE IF T…
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LAST WEEK, THE AIR BAG LIGHT ON MY 2009 NISSAN MAXIMA STARTED FLASHING. I TOOK MY CAR TO THE DON DAVIS NISSAN DEALERSHIP AND THEY RAN THE DIAGNOSTIC TOOL TO FIND THE FAILURE. THEY TOLD ME THE OCCUPANT SENSOR IN THE PASSENGER SEAT HAD FAILED, AND THEY QUOTED $1476.30 FOR THE REPAIR. I CONTACTED NISSAN CONSUMER AFFAIRS TO SEE IF THE FAILURE WAS COVERED BY MY WARRANTY OR IF THERE WAS A RECALL FOR THE PART, BUT WAS TOLD NO. NISSAN RECORDED MY COMPLAINT AND OPENED A CASE # FOR ANY FUTURE RECALL CAMPAIGNS. NISSAN CONSUMER AFFAIRS CALLED ME, AND TOLD ON 04/14/2015 THEY WOULD OFFER NO ASSISTANCE. I DO NOT UNDERSTAND WHY NISSAN WARRANTY DOES NOT COVER A FAILURE TO A MAJOR SAFETY COMPONENT IN THEIR CAR. THEIR WARRANTY DOES COVER THE SEAT BELTS, BUT NOT THE AIR BAG SYSTEM?? *TR
NHTSA ODI #10706407
75,600 miles · Apr 3, 2015
Electrical SystemElectronic Stability Control (esc)Steering
CAR DOES NOT START. DIFFICULT TIME GETTING INTO THE CAR WHILE USING MY KEY FOB. WHEN I PUSH THE IGNITION BUTTON THERE IS NO NOSE AND NO LIGHTS. TRIED JUMPING THE CAR FOR 15 MINUTES WITH NO SUCCESS. I WAS TOLD BY THE NISSAN DEALERSHIP MECHANIC THAT IT IS THE STEERING LOCK SYSTEM. THIS IS GOING TO COST ME FOR TOWING AND LABOR A…
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CAR DOES NOT START. DIFFICULT TIME GETTING INTO THE CAR WHILE USING MY KEY FOB. WHEN I PUSH THE IGNITION BUTTON THERE IS NO NOSE AND NO LIGHTS. TRIED JUMPING THE CAR FOR 15 MINUTES WITH NO SUCCESS. I WAS TOLD BY THE NISSAN DEALERSHIP MECHANIC THAT IT IS THE STEERING LOCK SYSTEM. THIS IS GOING TO COST ME FOR TOWING AND LABOR AND PARTS. MONEY I DO NOT HAVE. READING UP ON THIS PROBLEM TELLS ME THAT THERE SHOULD HAVE BEEN A RECALL. *TR
NHTSA ODI #10703465
74,000 miles · Apr 1, 2015
Air Bags
EARLIER THIS YEAR, THE AIR BAG LIGHT ON MY 2009 NISSAN MAXIMA STARTED FLASHING. I TOOK MY CAR INTO MY MECHANIC AND HE RAN THE DIAGNOSTIC TOOL TO FIND THE FAILURE. HE TOLD ME THE OCCUPANT SENSOR IN THE PASSENGER SEAT HAD FAILED, DISABLING THE ENTIRE AIR BAG SYSTEM. HE QUOTED ME $1,243.00 FOR THE REPAIR ($895 ? PARTS, $348 ? LABOR…
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EARLIER THIS YEAR, THE AIR BAG LIGHT ON MY 2009 NISSAN MAXIMA STARTED FLASHING. I TOOK MY CAR INTO MY MECHANIC AND HE RAN THE DIAGNOSTIC TOOL TO FIND THE FAILURE. HE TOLD ME THE OCCUPANT SENSOR IN THE PASSENGER SEAT HAD FAILED, DISABLING THE ENTIRE AIR BAG SYSTEM. HE QUOTED ME $1,243.00 FOR THE REPAIR ($895 ? PARTS, $348 ? LABOR). I CONTACTED NISSAN CONSUMER AFFAIRS TO SEE IF THE FAILURE WAS COVERED BY MY WARRANTY OR IF THERE WAS A RECALL FOR THE PART, BUT WAS TOLD NO. NISSAN RECORDED MY COMPLAINT AND OPENED A CASE # FOR ANY FUTURE RECALL CAMPAIGNS. NISSAN THEN INSTRUCTED ME TO TAKE MY CAR INTO MY LOCAL NISSAN DEALER, SO THEY COULD RUN THE DIAGNOSTIC TOOL AND PROVIDE AN OFFICIAL FAILURE REPORT. AFTER I RECEIVED THE REPORT, I WAS TOLD TO CONTACT NISSAN CONSUMER AFFAIRS TO SEE IF THEY COULD ASSIST IN PAYING FOR THE REPAIR. ON 12/15, I DROPPED MY CAR OFF AT EXECUTIVE JEEP/NISSAN IN NORTH HAVEN. THEY RAN THE DIAGNOSTIC AND SENT ME A COPY OF THE REPORT. I CALLED NISSAN CONSUMER AFFAIRS AGAIN, AND TOLD THEM EXECUTIVE HAD THE REPORT INFORMATION THEY REQUIRED. NISSAN CONSUMER AFFAIRS CONTACTED EXECUTIVE, REVIEWED MY CASE, AND INFORMED ME ON 12/19 THEY WOULD OFFER NO ASSISTANCE. EXECUTIVE JEEP/NISSAN QUOTED $1476.30 FOR THE REPAIR. MY CAR HAD 74K MILES ON IT AT THE TIME THIS FAILURE OCCURRED. THE PASSENGER SEAT IS OCCUPIED A FEW TIMES A MONTH AT BEST. SINCE THIS IS AN INTERNAL PART, IT IS NOT EXPOSED TO THE ELEMENTS, NOR IS IT SUBJECT TO MAJOR WEAR AND TEAR. THE FAILURE HAS DISABLED THE ENTIRE AIR BAG SYSTEM IN MY CAR, WHICH IS QUITE ALARMING. I DO NOT UNDERSTAND WHY NISSAN WOULD ENGINEER THEIR CAR?S AIR BAG SYSTEM TO COMPLETELY SHUT DOWN WHEN ONE COMPONENT FAILS. ALSO, I DO NOT UNDERSTAND WHY NISSAN'S WARRANTY DOES NOT COVER A FAILURE TO A MAJOR SAFETY COMPONENT IN THEIR CAR. THEIR WARRANTY DOES COVER THE SEAT BELTS, BUT NOT THE AIR BAG SYSTEM?? *TR
NHTSA ODI #10703168
30,000 miles · Mar 23, 2015
Air Bags
THE AIR BAG LIGHT COMES ON WHILE A 160LB ADULT IS SITTING IN PASSENGER SEAT. THIS LIGHT INDICATES THAT THE AIR BAG WILL NOT OUT IN AN ACCIDENT. I TOOK MY CAR TO THE NISSAN DEALER WHEN THIS HAPPENED AND THEY SAID THE LIGHT DIDN'T COME ON WITH THEM. WHEN I GOT BACK HOME IT CAME ON AFTER ABOUT FOUR DAYS AND I HAVE IT ON VIDEO WHILE…
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THE AIR BAG LIGHT COMES ON WHILE A 160LB ADULT IS SITTING IN PASSENGER SEAT. THIS LIGHT INDICATES THAT THE AIR BAG WILL NOT OUT IN AN ACCIDENT. I TOOK MY CAR TO THE NISSAN DEALER WHEN THIS HAPPENED AND THEY SAID THE LIGHT DIDN'T COME ON WITH THEM. WHEN I GOT BACK HOME IT CAME ON AFTER ABOUT FOUR DAYS AND I HAVE IT ON VIDEO WHILE I'M SITTING IN PASSENGER SEAT AND THE LIGHT IS ON. IT STILL DOES THE SAME THING NOW. ALSO, THE CAR FELLS LIKE ITS SHAKING LIKE SLIDING AS IF YOU WERE HYDRO PLANNING WHILE DRIVING. THE LIGHT I THINK VDS COMES ON A GOES OFF FROM TIME TO TIME. *TR
NHTSA ODI #10701067
60,045 miles · Mar 7, 2015
Steering
WENT TO STORE THIS MORNING TO GET COFFEE, GOT BACK IN CAR AND IT WOULD NOT START. INDICATORS SUGGEST NO KEY AND ONE SUGGEST KEY IN CAR. COST ME $75 TO HAVE IT TOWED AND JUST FOUND OUT IT WILL COST $1,000 FOR REPAIRS. VERY UPSET AND WOULD LIKE NISSAN TO MAKE THIS A RECALL. *TR
NHTSA ODI #10692718
22,000 miles · Feb 20, 2015
Suspension
CLICKING NOISE IN FRONT SUSPENSION AT INITIAL BACK UP OR FORWARD MOVING AFTER CAR HAS SETTLED FOR OVER SEVERAL HOURS. IT ONLY CLICKS ONE TIME. FRONT END SHAKES AT SPEEDS OVER 60 MILES AND HOUR ON SMOOTH HIGHWAY SURFACES. NISSAN STATES IF THE ISSUE CAN NOT BE DUPLICATED WHEN THEY TEST IT THEN IT CAN NOT BE ADDRESSED. PENSKE NISSA…
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CLICKING NOISE IN FRONT SUSPENSION AT INITIAL BACK UP OR FORWARD MOVING AFTER CAR HAS SETTLED FOR OVER SEVERAL HOURS. IT ONLY CLICKS ONE TIME. FRONT END SHAKES AT SPEEDS OVER 60 MILES AND HOUR ON SMOOTH HIGHWAY SURFACES. NISSAN STATES IF THE ISSUE CAN NOT BE DUPLICATED WHEN THEY TEST IT THEN IT CAN NOT BE ADDRESSED. PENSKE NISSAN TURNERSVILLE NJ. *TR
NHTSA ODI #10689538
133,000 miles · Feb 19, 2015
Electrical SystemSteering
TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO…
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TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.
NHTSA ODI #10684269
57,000 miles · Feb 13, 2015
Electrical SystemSteering
I GET IN MY CAR BY OPENING THE DOORS WITH MY INTELLIGENT KEY (IN OTHER WORDS, THE BATTERY ISN'T DEAD). ONCE INSIDE THE CAR, THE KEY LIGHT BLINKS ON EVEN THOUGH I HAD THE KEY IN MY HAND. I CAN'T START THE CAR OR EVEN PRESS THE BRAKE IN, THE CAR WON'T GO INTO ACC MODE BECAUSE IT DOESN'T DETECT THE KEY (AGAIN, I'M ABLE TO LOCK, UN…
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I GET IN MY CAR BY OPENING THE DOORS WITH MY INTELLIGENT KEY (IN OTHER WORDS, THE BATTERY ISN'T DEAD). ONCE INSIDE THE CAR, THE KEY LIGHT BLINKS ON EVEN THOUGH I HAD THE KEY IN MY HAND. I CAN'T START THE CAR OR EVEN PRESS THE BRAKE IN, THE CAR WON'T GO INTO ACC MODE BECAUSE IT DOESN'T DETECT THE KEY (AGAIN, I'M ABLE TO LOCK, UNLOCK DOORS, OPEN HOOD AND EVEN SOUND OFF THE ALARM THROUGH THE SAME INTELLIGENT KEY..?) .I PUT THE FOB INTO THE SLOT AND IT FLASHES TO EJECT IT...NOW MY CAR WILL NOT START AND MY WINDOWS ARE STUCK DOWN...I WENT TO GET MY OTHER KEY FOB AND STILL DOESN'T READ THE KEY...NOW MY CAR IS STUCK AND I CAN NOT DRIVE IT...SOOOO WHAT I HAVE TRIED TO DO WAS BEATING ON THE STEERING COLUMN, MAKING IT TILT AND ALL OVER N OVER AND NOTHING... UNPLUGGING THE BATTERY FOR OVER 30 MINUTES IN HOPES OF 'RESTARTING' THE ALARM SYSTEM PUTTING IN THE INTELLIGENT KEY INTO THE SLOT WHERE THE KEY GOES (OFF THE LEFT SIDE OF THE STEERING WHEEL) ..STILL KEY LIGHT BLINKS INDICATING I NEED A KEY....NOW LOOKING THIS UP THERE ARE ALOT OTHERS WITH THIS PROBLEM WITH A 09-10 NISSAN MAXIMA AND THE GTR HAS SAME ISSUE AND A RECALL WAS DONE ON THAT...SO CAN WE PLEASE GET A RECALL ON THE 09 NISSAN MAXIMA SO THIS CAN BE SOLVED FOR MYSELF AND OTHERS? *TR
NHTSA ODI #10683370