2009 Nissan Maxima

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO GASTONIA NISSAN (2275 E FRANKLIN BLVD, GASTONIA, NC 28054, (855) 274-8641) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE ELECTRONIC STEERING LOCK AND THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN REGARDING THE ELECTRONIC STEERING COLUMN LOCK. THE DEALER ALSO STATED THAT THE STRUTS WERE CORRODED AND NEEDED REPAIR; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE MANUFACTURER PROVIDED CASE NUMBER: 38170451. THE FAILURE MILEAGE WAS APPROXIMATELY 10,684.

POWER STEERING FLUID LEAKS COMPLETELY OUT AND HAVE TO REFILL EVERY TWO WEEKS. I WAS DRIVING DOWN THE PARKWAY AND MY RPM KEPT JUMPING SLIGHTLY. GOT OFF MY EXIT TO MY UNIVERSITY AND STOPPED AT A LIGHT, THEN IT WOULDN'T MOVE. AFTER LETTING IT SIT FOR A WHILE I COULD GET IT TO MOVE ACROSS A PARKING LOT, BUT IT SHOOK THE WHOLE TIME AND WOULDN'T GO OVER 1200 RPM. IT EVENTUALLY WENT COMPLETELY OUT AND NOW IT DOESN'T MOVE AT ALL. IT IS ALSO SMOKING UPON STARTING IT NOW.

WHEN LOOKING UP MY MAKE MODEL AND YEAR OF CAR, YOUR SITE SEEMS TO INDICATE A "SUSPENSION/STRUT INSULATOR CRACKING" PROBLEM, HOWEVER, WHEN I CONTACTED THE NISSAN DEALERSHIP, THEY SAY FOR MY VIN # THERE IS ONLY ONE RECALL AND IT IS FOR A "STEERING COLUMN" PROBLEM . I JUST WANT TO KNOW ALL THE FACTS BEFORE I TAKE IT IN FOR REPAIRS THIS THURSDAY, MARCH 29, 2018.

NISSAN HAS A RECALL ON CERTAIN 2009 NISSAN MAXIMAS ELECTRONIC STEERING LOCK ASSEMBLY. MY MAXIMA IS NOT PART OF THE RECALL. HOWEVER, IN JULY OF 2014 DURING ROUTINE SERVICE AT A NISSAN DEALERSHIP THE ELECTRONIC STEERING LOCK WAS REPLACED. A FEW DAYS AGO IT FAILED AGAIN, I HAD TO TOW IT TO THE SAME DEALERSHIP, I WAS INFORMED THAT NISSAN WILL NOT COVER ANY PART OF THE COST OF $797.19. MY CASE NUMBER WITH NISSAN USA IS 29509408. I'M ASKING FOR THE REPLACEMENT COST AND $40.00 FOR TOWING COST FOR A PART THAT WAS INVOLVED IN A RECALL AND HAD TO BE REPLACED TWICE.

CAR WOULD NOT START ON A BLISTERY COLD DAY. LUCKILY, IT HAPPENED INFRONT OF MY HOUSE, BUT I THEN HAD TO GET TOWED TO A GARAGE BECAUSE THE WINDOWS WENT DOWN WHEN I TRIED TO START THE CAR. STEERING WHEEL IS LOCKED. "KEY" LIGHT TURNS ON. ALL FUNCTIONS ON FOB STILL WORK AND THE CAR HAD A BRAND NEW BATTERY INSTALLED 3 MONTHS AGO. SEEMS TO BE THE STEERING LOCK MODULE WHICH HAS CAUSED THE CAR NOT TO START.

MULTIPLE INSTANCES OF THE ESCL (ELECTRONIC STEERING COLUMN LOCK) FAILING. NISSAN IS OFFERING TO REPLACE FREE OF CHARGE FOR VEHICLES WITH CERTAIN VIN NUMBERS (NHTSA #10119190, NISSAN CAMPAIGN ID PC516). HOWEVER, NISSAN HAS STATED THAT MY VIN# IS NOT PART OF THE PROGRAM. NISSAN HAS ALSO TOLD ME THAT THE NHTSA SET THE PARAMETERS FOR THE VOLUNTARY SERVICE CAMPAIGN, AND THEY ARE UNABLE TO EXPLAIN WHY MY CAR IS NOT INCLUDED IN THE PROGRAM. I WOULD LIKE TO KNOW IF IT IS TRUE THE NHTSA SET THE VIN# PARAMETERS FOR THIS PROGRAM, AND IF SO WHY MY CAR, WHICH HAS HAD THIS PROBLEM MULTIPLE TIMES, IS NOT INCLUDED. IF IT IS NOT TRUE THAT THE NHTSA SET THE PARAMETERS, WHAT ARE THE POTENTIAL LIABILITIES NISSAN FACES IN BLAMING THE PROBLEM ON THE NHTSA. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT HAS LEFT ME STRANDED ON MULTIPLE OCCASIONS. .IT HAPPENS WITHOUT WARNING, AND HAS POTENTIAL TO STRAND DRIVERS IN POTENTIALLY HARMFUL SITUATIONS.

OCT 9, 2017, DROVE THE CAR FOR 15 MINUTES, TO DESTINATION. WHEN READY TO LEAVE, CAR WOULD NOT START, AFTER PUSHING STARTER BUTTON. CHANGE FOB KEY BATTERY AND STILL WOULD NOT START. STEERING WHEEL WAS LOCKED IN UPRIGHT POSITION. CAR TOWED TO DEALER. DEALER STATES THE STEERING COLUMN LOCK IS FAULTY. REPLACEMENT COST $1100+. THIS SHOULD BE A RECALL ITEM, OBVIOUSLY, IT CAN HAPPEN AT ANY GIVEN TIME AND BE AN ENDANGERMENT TO STRANDED OCCUPANTS.

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. THE CONTACT STATED THAT THE ENGINE FAILED TO START AND THE KEY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.