1997 Nissan Maxima

VEHICLE DAMAGED AT NISSAN SERVICE.*MR WHILE VEHICLE WAS BEING SERVICED FOR A WHEEL ALIGNMENT AND AN OIL CHANGE, A SERVICE EMPLOYEE DAMAGED THE FRONT BUMPER. AFTER NOTICING THE DAMAGE TWO DAYS LATER, CONSUMER RETURNED THE VEHICLE TO THE SERVICE DEPT. ONCE THERE, THE ASSISTANT SERVICE MANAGER MADE ARRANGEMENTS FOR THE REPAIRS TO BE MADE BY THEIR SUB CONTRACTOR. WHILE IN THE CARE OF THE SUB CONTRACTORS, THE DRIVER SIDE MIRROR WAS STOLEN. THE ASSISTANT SERVICE MANAGER RECTIFIED THAT PROBLEM ALSO.

WHILE DRIVING OUR VEHICLE ON THE INTERSTATE, MY SON REAR-ENDED A FORD WINSTAR VAN. HE BELIEVES THAT HE WAS GOING APPROXIMATELY 60 MPH AND WAS ABLE TO BRAKE TO SOME EXTENT BEFORE HITTING HER REAR BUMPER. FORTUNATELY NO ONE WAS INJURED. HOWEVER THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE MAXIMA. THIS INCLUDED THE FRONT BUMPER, GRILL, RADIATOR, HOOD AND OTHER COMPONENTS THAT I WAS UNABLE TO ASSESS. HOWEVER OUR BODY SHOP AND INSURANCE COMPANY FELT THAT THE COST OF REPAIRS EXCEEDED THE VALUE OF THE VEHICHLE SUCH THAT THEY "TOTALED" THE CAR. MY CONCERN WAS THAT WITH SUCH EXTENSIVE FRONT-END DAMAGE THE AIR BAGS DID NOT DEPLOY. NISSAN SEEMS TO THINK THAT THIS WAS APPROPRIATE. HOW CAN WE DETERMINE IF THIS IS CORRECT. PLEASE ADVISE. THANK YOU. *AK

I HAVE ALWAYS KEPT THE MAINTENANCE CURRENT ON MY CAR ON A REGULAR BASIS. OVER THE PAST MONTH I HAVE STARTED HEARING A NOISE FROM THE REAR OF MY CAR. AFTER HAVING IT LOOKED AT BY THE LOCAL DEALER I WAS INFORMED THERE IS A PROBLEM WITH THE PARKING BRAKE NOT RELEASING AND ALLOWING THE TIRE TO TURN FREELY. THE DEALER INFORMED ME THAT A MEMO FROM NISSAN WAS RECENTLY RECEIVED STATING THIS HAS BECOME A KNOWN PROBLEM. NOW I AM BEING TOLD MY CAR IS NOT UNDER WARRANTY AND I WILL HAVE TO PAY FOR THE REPAIRS. *AK

FAX LTR FM GEORGIA CHESTER (CA) REQUEST RE-START OF A 2002 RECALL ON THE 1997 NISSAN MAXIMA, HER MAXIMA CAUGHT ON FIRE, REPLY ATTN MARIA COBIAN/OXNARD, A DISTRICT OFFICE, ES HAVE NO REC OF PREVIOUS CORR. FM MS. CHESTER. *PH THE CONSUMER ER'S VEHICLE WAS NOT COVERED UNDER RECALL 02V-171 BECAUSE IT WAS PRODUCED PRIOR TO FEBRUARY 13, 1997, WHEN NISSAN BEGAN TO USE THE DEFECTIVE ALTERNATORS. *NM

I HAD MY 1997 NISSAN MAXIMA REPAIRED BECAUSE OF A DEFECTIVE AXLE FROM THE FACTORY. THERE WERE SEVERAL BEARINGS MISSING AND IT LOOKED LIKE WHAT APPEARED TO BE WASHERS LOOSE. ACCORDING TO THE SERVICE CENTER WHERE I HAD MY CAR REPAIRED, THEIR OPINION WAS THAT IT WAS A MANUFACTURER DEFECT (THEY HAD NEVER SEEN ANYTHING LIKE IT) AND FELT THAT WE WERE FORTUNATE TO HAVE "CAUGHT" IT IN TIME. I SAW THE DEFECTIVE PART MYSELF AND STILL HAVE IT FOR INSPECTION. *JB

THE CAR STALLS OUT AND PROBLEMS WITH RESTARTING THE ENGINE. THE NISSAN DEALER SAID IT IS DUE TO A WIRING HARNESS PROBLEM AND WOULD COST $1600.00 FOR THE HARNESS AND $700.00 FOR INSTALLATION. I BELIEVE THAT A WIRING HARNESS IS NOT SOMETHING THAT SHOULD NEED TO BE REPLACED UNLESS THERE WERE AN INHERENT PROBLEM WITH THE HARNESS. PLEASE ADVISE. THANK YOU.