2018 Nissan Kicks

NISSAN KICKS 2018 (BOUGHT JULY 2018) - PROBLEMS WITH FUEL GAUGE INDICATOR AND APPROXIMATE MILEAGE DATA. PROBLEMS WITH FUEL GAUGE AFTER TANK REFILLED AND DURING MOVING. PROBLEM EXISTS PERMANENTLY AND RELEASED IN NOVEMBER 2018, JUST 4 MONTHS AFTER BUYING. DEALERSHIP SERVICE COULD NOT REALIZE WHAT IS WRONG WITH FUEL GAUGE AFTER MORE THEN 3 INVESTIGATIONS. THEIR SOFTWARE COULD NOT REALIZE THE REASON OF ISSUE AND HOW TO SOLVE IT. RISKS - DRIVER DISINFORMATION AND POSSIBILITY TO STUCK WITHOUT FUEL ON HIGHWAY. PLEASE SEE ATTACHED FILE: 1. CAR HAS A GASOLINE AND FUEL GAUGE INDICATOR DISPLAYS IT, BUT "APPROXIMATE MILEAGE' DISPLAYED AS - - - - KM 2. 0.0 KM AND "APPROXIMATE MILEAGE' IS 71 KM. CAR REFILLED WITH A GASOLINE > FUEL GAUGE INDICATOR BAR IS NOT INCREASED AFTER GASOLINE REFILLING. 3. CAR MOVED 31.7 KM. "APPROXIMATE MILEAGE" DECREASED ONLY BY 10 KM, FROM 71 KM TO 61 KM. BUT THE CAR MOVED 31.7 KM ! FUEL GAUGE INDICATOR BAR ADDED 3 MORE BARS SUDDENLY.

I WAS DRIVING 30 MPH STRAIGHT AND HAD TO MAKE A LEFT TURN. THERE WAS A CAR COMING IN THE OPPOSITE DIRECTION I WAS DRIVING SO I HAD TO SLOW DOWN AND COME TO A STOP TO LET THE CAR PASS BEFORE I TURNED. WHEN THE CAR PASSED AND I WENT TO TURN LEFT MY CAR WOULD NOT MOVE. MY CAR WAS STILL ON AND IN DRIVE WITH NO WARNING'S ON. I PUT MY CAR IN PARK AND PUT IT BACK IN DRIVE AND IT STILL WOULDN'T MOVE. I HAD TO TURN MY CAR OFF AND BACK ON FOR IT TO BE ABLE TO MOVE. THIS IS A CRITICAL ISSUE THAT NEEDS TO BE FIXED IMMEDIATELY BECAUSE IT COULD LEAVE FATALITIES. THANK GOODNESS NO ONE WAS BEHIND ME OR I COULD HAVE BEEN KILLED. I AM NOW AFRAID TO EVEN DRIVE BECAUSE OF THIS INCIDENT, ESPECIALLY ON THE HIGHWAY.

MY UNCLE, [XXX], PURCHASED A BRAND NEW 2018 NISSAN KICK, FROM STEVENS CREEK NISSAN, IN SANTA CLARA, CALIFORNIA, LAST WEEK. THEY OWN A TOTAL OF FIVE NISSAN'S NOW, ONE FOR EACH DAUGHTER AND ONE FOR [XXX], THEY HAVE NEVER HAD A PROBLEM WITH ANY OF THEIR OTHER NISSANS. [XXX] HAS BOUGHT FIVE VEHICLES OVER A TEN-YEAR TIME SPAN, HE HAS PLACED A CONSIDERABLE AMOUNT OF MONEY AND FAITH INTO NISSAN. ON AUGUST 27TH, THE CAR COMPLETELY SHUT DOWN ON THE FREEWAY, THE CHECK ENGINE LIGHT WENT ON AND THE CAR WAS TOWED TO NISSAN OF SERRAMONTE, IN COLMA, CALIFORNIA. THE CAR IS STILL IN NISSAN OF SERRAMONTE'S REPAIR SHOP, WITH NO ESTIMATED FINISH DATE. AN ENGINEER FROM NISSAN CORPORATION, [XXX], WENT TO NISSAN IN COLMA, YESTERDAY TO DIAGNOSE THE [XXX] VEHICLE. AFTER SPEAKING WITH THE SERVICE DEPARTMENTS MANAGER THIS MORNING, THERE IS STILL NOT AN ESTIMATED TIME OF FINISHING THE REPAIRS. THE SERVICE DEPARTMENT SAID THAT IT MAY BE A WIRING HARNESS PROBLEM AND THEY ARE TRYING TO ORDER THE HARNESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TT *CC *TR