2013 Nissan Juke

The contact owns a 2013 Nissan Juke. The contact stated that upon parking the vehicle at a store, the contact noticed an abnormally strong fuel odor and fuel leakage underneath the front end of the vehicle onto the ground. The vehicle was then driven to the residence. While driving to the residence, the contact became aware that the fuel gauge reading was lowering quickly. There was no warning light illuminated. Upon arriving to the residence, the contact saw smoke coming from underneath the hood. The contact reversed to park away from other vehicles. The contact then became aware that a fire had started underneath the hood, and the fire grew quickly. The contact immediately exited the vehicle. The fire was extinguished by the fire department. The contact stated that the vehicle was significantly burned from the front end to the cabin. It was unknown whether a Fire Department report was filed. A Police report was filed. There was no injury reported. The vehicle was towed to a tow yard. The contact believed that the vehicle was a total loss but had not yet received confirmation from the insurance provider. The contact became aware that the VIN was included in NHTSA Campaign Number: 14V683000 (FUEL SYSTEM, GASOLINE); and associated the failure with the recall. The dealer and the manufacturer were not contacted. The failure mileage was approximately 138,000.

The contact owned a 2013 Nissan Juke. The contact stated that while driving the vehicle suddenly began decelerating to approximately 40 MPH and veering off an exit. The vehicle suddenly backfired, and black smoke came from the hood and rear end. The contact pulled to the side of the road, turned off the vehicle, and exited the vehicle. The contact noticed something small. sparks of fire underneath the body of the vehicle. The contact called the fire department, and at that time, the vehicle had caught fire. The fire department came and extinguished the fire. The police department arrived as well. The vehicle was towed to an impound lot and deemed totaled. The fire department made a fire report. There were no injuries or medical attention needed. After the incident, the contact conducted research and found information regarding NHTSA Campaign Number 14V683000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.

The contact owns a 2013 Nissan Juke. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline). The contact noticed an abnormal odor of fuel in the engine compartment. While the windows were in the down position, the cabin was filled with the odor of fuel. There were no warning lights illuminated. The contact was an independent mechanic and had determined that the O-ring was damaged during the repair process. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the fuel sensor was faulty and leaking. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 29,000.

The contact owns a 2013 Nissan Juke. The contact stated that while her husband was driving at an undisclosed speed, he became aware of a fuel odor inside the vehicle. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed fuel rail washer, and it was determined that the fuel rail washer needed to be replaced. The vehicle was repaired. The contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 12V069000 (Fuel System, Gasoline). The contact was also informed that the fuel pressure sensors were not replaced at the time, however the fuel rail washer were retorqued. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

The contact owns a 2013 Nissan Juke. The contact stated that after starting the vehicle, there was an abnormal gasoline odor detected. The contact smelled of gasoline odor coming through the air vents when the air condition was activated. The vehicle was taken to the dealer on two separate occasions. The first time the vehicle was taken to the dealer, the dealer was unable to determine the cause of the failure and the vehicle was not repaired. The vehicle was taken back to the dealer after the failure recurred and diagnosed as a leak in the fuel pressure sensor. The fuel pressure sensor was replaced. The manufacturer was made aware of the failure but informed the contact that due to the age of the vehicle, no assistance would be provided. The failure mileage was 21,556.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED UPON STARTING THE VEHICLE, A FUEL ODOR WAS DETECTED IN THE VEHICLE. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED TO REACH OUT TO THE LOCAL DEALER TO GET THE VEHICLE DIAGNOSED. THE CONTACT RESEARCHED THE VEHICLE YEAR, MAKE, AND MODEL ONLINE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 149,500.