2012 Nissan Juke

P4213 JUKE F15 TIMMING CHAIN UPDATE NTB14-030, NISSAN LAUNCHED THIS VOLUNTARY SERVICE CAMPAIGN ON APRIL 25, 2014 ON CERTAIN 2011-2013 NISSAN JUKE VEHICLES TO OFFER CUSTOMERS THE OPPORTUNITY TO REPLACE THE TIMING CHAIN, CHAIN GUIDES, AND CRANK SPROCKET AT NO CHARGE TO THE CUSTOMER FOR PARTS AND LABOR. ON NOVEMBER 26, 2014 I TOOK MY 2012 JUKE TO TEMECULA NISSAN WHERE ON NOVEMBER 26, 2014 WAS TAKEN FOR SAID RECALL, AFTER 2 YEARS OF DRIVING MY CAR A SOFT CLACKING SOUND STARTED TO WHICH ON ONE OF THE OIL CHANGE ROUTINE I ASKED TEMECULA NISSAN SERVICE REPAIR PERSON TO CHECK AND HE DISMISSED IT AS NORMAL NO PROBLEM. FAST FORWARD TO AUGUST 2020, THE CLACKING SOUND IS LOUDER AND MY MOTOR IS NOT RESPONDING WHEN ACCELERATING. I ONCE AGAIN ON SEPTEMBER 3, 2020 TOOK MY CAR TO TEMECULA NISSAN FOR A DIAGNOSTIC TO REVEAL THAT IT IS IN FACT THE TIMING CHAIN WHICH IS CAUSING THE PROBLEMS AND HAS AFFECTED CAMSHAFTS AMONG OTHER THINGS THAT WILL AMOUNT TO A TOTAL OF $1,400.00 JUST TO BE ABLE TO OPEN THE MOTOR AND SEE THE EXTENT OF THE DAMAGE CAUSED BY THE FAULTY TIMING CHAIN, NOT INCLUDE TOTAL REPARATION OF THE PROBLEM. WHEN I BROUGHT UP THE 2014 TIMING CHAIN RECALL, AT FIRST THEY DID NOT HAD ANY RECORD OF RECALLS FOR A TIMING CHAIN ON MY CAR, TO WHAT I CLAIM TO HAVE PROVE OF IT, THE SERVICE TECHNICIAN DISMISSED IT AS AN EXPIRE WARRANTY ISSUE THAT WAS FIXED FOR FREE BUT CURRENTLY OUT OF WARRANTY, I RESPONDED THAT THAT WAS NOT A WARRANTY ISSUE BUT A DEFECTIVE PART RECALL, HE INSISTED THAT REGARDLESS OF BEING A RECALL ISSUE IT WAS ONCE REPAIRED AND THAT WAS IT. NOW I AM LEFT WITH AN AUTO THAT WAS PERHAPS NEVER FIXED AND WITH A LONGSTANDING RECALL PROBLEM THAT PERSIST. THE TIMING CHAIN CAUSES MY CAR TO NOT RESPOND WHEN THE ACCELERATION PEDAL IS PRESSED ON EITHER ON A FREEWAY OR ANY INTERSECTION PUTTING MY SAFETY AND MY FAMILY SAFETY AT RISK.

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. THE CONTACT STATED THAT THE SUNROOF SHATTERED WITHOUT IMPACT WHILE DRIVING. THE CONTACT STATED THAT THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD DUE TO THE GLASS FALLING HOWEVER MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT CALLED FRED HAAS NISSAN (24202 TOMBALL PKWY, TOMBALL, TX 77375) AND INFORMED THEM OF THE FAILURE. THE DEALER STATED THAT THEY W0ULD NOT SERVICE THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL AND ALSO WOULD NOT HONOR THE EXTENDED WARRANTY FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 47,660.

IM DRIVING HOME FROM WORK AND I STOPPED AT A LIGHT WHILE WAITING THE CAR JERKS AND SERVICE ENGINE LIGHT COMES ON SO I CHECK OIL WHICH IT DID NEED A OIL CHANGE SO AFTER GETTI H THE OIL CHANGE I NOTICE MY ACCELERATION WAS SLOW AND THE CAR STARTED MAKING LIKE A YOU CAR SOUND SO I TAKE MY FOOT OFF THE GAS AND PRESS AGAIN AND IT STARTED TO PICK UP SPEED OUT STILL SLOWLY

THIS JUKE HAS BEEN GREAT UNTIL NOW A WEEK AGO. IT HAS INTERMITTENTLY FAILED TO START. ALL THINGS CHECK OUT GOOD THAT USUALLY CAUSE THIS. THE BATTERY, ALTERNATOR, STARTER, ETC. WE HAVE HAD IT LEAVE US STRANDED AND THE MECHANIC CANNOT FIND ANYTHING WRONG. THERE WAS A SERVICE BULLETIN SENT OUT ABOUT 2011-2013 JUKES SAYING NISSAN KNOWS THIS IS A PROBLEMS. HOWEVER THE DEALERSHIP KNOWS NOTHING ABOUT IT AND LESS THAN HELPFUL. THEY WANT TO CHARGE 160$ TO SEE IF THEY CAN DIAGNOSE IT , BUT IT MUST FAIL IN ORDER FOR THEM TO DIAGNOSE. THE PROBLEM WITH THAT IS THAT IT DOESN'T ALWAYS FAIL. THERE ARE MANY DAYS IT STARTS WITHOUT ISSUE. I UNFORTUNATELY DON'T HAVE AN EXTRA VEHICLE TO HELP GET MY FAMILY AROUND WHILE THEY KEEP IT FOR SEVERAL DAYS. WE BOUGHT THIS CAR USED, AND HAVE HAD NO ISSUES UNTIL NOW. THERE ARE MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE. SEEMS NISSAN SHOULD OWN THE FAULT AND THAT DEALERSHIPS SHOULD KNOW HOW TO HELP CUSTOMERS IT DOESN'T ALWAYS FAIL TO START AFTER IT HAS BEEN SITTING. IT COULD HAVE BEEN DRIVEN AND THEN TURNED OFF TO GET GAS, AND THEN WON'T START. OH AND IT ALWAYS STARTS AFTER THE BATTERY HAS BEEN JUMPED OFF. WHAT IS THAT ABOUT SINCE THE BATTERY TEST GOOD. SEEMS ELECTRICAL, OR SOFTWARE UPDATE SOMETHING. PLEASE HELP.IT SEEMS THAT OTHER CUSTOMERS HAVE HAD THE ECM REPROGRAMMED AND THAT HAS SEEM TO HELP RESOLVE THE ISSUE. SOUTHWEST NISSAN IS AWFUL.

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO WALSER NISSAN WAYZATA (LOCATED AT 15906 WAYZATA BLVD, WAYZATA, MN 55391, (612) 426-6995) WHERE IT WAS DIAGNOSED THAT THE ENGINE, TURBO, MULTIPLE FLUIDS, TIMING CHAIN, AND BALANCE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 50 MPH, A LOUD POPPING OR TICKING NOISE OCCURRED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND APPEARED TO COME FROM THE ENGINE COMPARTMENT. WHEN THE VEHICLE WAS STOPPED, THE POPPING OR TICKING NOISE BECAME LOUDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKE NISSAN (LOCATED AT 19630 NORTHWEST FWY, HOUSTON, TX 77065, (832) 604-3495) TO BE DIAGNOSED, BUT THE ORIGIN OF THE NOISE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.