2011 Nissan Juke

The contact owns a 2011 Nissan Juke. The contact stated that while driving at various speeds, the vehicle would shut-off with the service engine soon warning light illuminated. The contact had taken the vehicle twice to the dealer where she purchased the vehicle and both times the dealer was unable to diagnose the failure. As the failure persisted, the vehicle was taken to Nissan of Hendersonville (1340 Spartanburg Hwy, Hendersonville, NC 28792) where they replaced the spark plugs and performed an oil change; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

TAKATA RECALL TO WHOM IT MAY CONCERN MY 2011 NISSAN JUKE HAS BEEN HAVING SOME ELECTRICAL PROBLEMS WHEN I PURCHASED THE VEHICLE IT CAME WITH A REMOTE START TWO WEEKS IN THE VEHICLE WOULDN'T START WITH THE REMOTE START WHENEVER I PUSHED THE REMOTE START IT WOULD CLICK AND WOULDN'T COME ON. IT ALSO MADE THE TWO CAR KEYS I HAD NOT WORK AND THE MONITOR SCREEN WOULDN'T TURN ON. I REPLACED THE BATTERIES ON THE KEYS AND ALSO THE CAR AND EVENTUALLY DISCONNECTED THE REMOTE START AST THE PROBLEM STILL PROCEEDED. AFTER DOING SO IT WORKED FOR A COUPLE MONTHS FINE EXCEPT FOR A FEW GLITCHES IN THE MONITOR NOW IT'S ACTING UP AGAIN WHILE I WAS DRIVING IT THE SCREEN WENT OFF WHILE DRIVING I TURNED THE CAR OFF AND THE SCREEN COMES ON AGAIN. THEN THE CAR STOPS WHILE I'M DRIVING. I HAD A LOCAL MECHANIC CHECK HE SAID IT WAS MY TIMING CHAIN IN MY ENGINE I FOUND AN ARTICLE ON CARS.COM THAT SAID THE REPAIR IS COVERED UNDER RECALL. I'M STILL MAKING PAYMENTS ON MY VEHICLE AND I HAVE NO WARRANTY THE REPAIR IS EXPENSIVE ABOUT 2,000 TO FIX SO I AM WITHOUT A CAR.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND INDICATED THAT THE TIMING CHAIN MAY BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,300.

TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A TOTAL LOSS OF POWER WHILE DRIVING ON AN INCLINE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

IN AUGUST OF 2013 I PURCHASED A 2011 NISSAN JUKE. 2 MONTHS LATER THE BATTERY DIED. I REPLACED IT. BETWEEN THAT TIME AND MARCH 2015 I HAD TO REPLACE THE BATTERY 2 ADDITION TIMES. IN MARCH OF 2015 AGAIN THE BATTERY DIES. I JUMPED STARTED IT A COUPLE OF TIMES IN A PERIOD OF 3 DAYS. ON THE 4TH DAY WHILE DRIVING THE CAR ACTED AS IF IT WOULD STALL ON ME WHILE DRIVING. THIS SCARED ME ENOUGH TO TAKE IT INTO THE DEALERSHIP. THEY RAN DIAGNOSTIC TEST ON THE CAR AND FOUND NOTHING. THEY REPLACED THE BATTERY (CORPORATE REIMBURSED ME FOR THE COST) NOW IN FEB 2016 THE NEW BATTERY THEY INSTALLED DIED AGAIN. I DID AS THEY ADVISED ME TO DO THE PREVIOUS TIME WHICH IS TO HAVE IT TOWED INTO THE DEALERSHIP INSTEAD OF JUMP STARTING IT AND DRIVING IT TO THEM. AGAIN THEY RAN DIAGNOSTIC TEST AND FOUND NOTHING. THEY HAVE AGAIN REPLACED THE BATTERY. THE DEALERSHIP ACTS AS IF THE PROBLEM IS FIXED. MY CONCERN IS THAT A FEW MONTHS FROM NOW THE CAR WILL AGAIN DRAIN THE BATTERY. WHAT ABOUT IF IT DROPS A CHARGE WHILE I AM DRIVING IT ON THE ROAD? I HAVE READ SEVERAL COMPLAINTS ON LINE REGARDING THE SAME ISSUE WITH OTHER 2011 JUKE MODELS BUT I DO NOT SEE IT MENTIONED ON THE NATIONAL HIGHWAY SAFETY ADMINISTRATION WEBSITE.

MY RADIO CONTROL STOPPED WORKING. WHEN TRYING TO RAISE OR LOWER THE VOLUME, THE RADIO DIAL SIMPLY MUTES THE RADIO. THE STEERING WHEEL CONTROLS ARE STILL WORKING. DEALER INFORMED ME THAT THEY WOULD NEED TO REPLACE THE RADIO WITH A REFURB AND IT WOULD COST ABOUT $400-$500. THIS CAR IS 5 YEARS OLD, THE RADIO DIAL SHOULD NOT STOP WORKING WITHIN THAT TIME. NO OTHER OPTION WAS MADE AVAILABLE TO ME. *TR