2000 Nissan Frontier

WENT INTO DEALER TO CHANGE PASSENGER SEAT BELT UNDER LIFE TIME WARRANTY. DEALER SAID PASSENGER SEAT BELT WAS BAD. DRIVER SEAT BELT WAS REPLACED LIFE TIME UNDER WARRANTY 5 MONTHS BEFORE. THEY SAID PART SEATBELT PASSENGER WAS NO LONGER IN PRODUCTION AND TO CALL NISSAN. I CALLED NISSAN AND WAS GIVEN A CASE NUMBER. THEY TOLD ME THEY WERE SEARCHING FOR THE PART. WEEKS GO BY WITH NO OFFICIAL UPDATE BUT THEY CHANGED THE REPS 2 TIMES. THE LAST NISSAN REPRESENTATIVE [XXX] CONTACTED ME APRIL 15TH SAYING THEY COULD NOT FIND THE PART AND WOULD PAY $800 FOR THE TRUCKS BACK. I QUESTIONED ON WHY THEY WOULD STOP PRODUCING A LIFETIME WARRANTY SAFETY DEVICE PASSENGER SEAT BELT WHEN IT CLEARLY COULD BE A DANGER TO RIDER IN THE PASSENGER SEAT. NISSAN HAD PICTURES OF THE TRUCK AND HOW GREAT OF CONDITION IT IS. I TOLD THEM I JUST WANTED A SEAT BELT FIXED UNDER THE LIFE TIME WARRANTY NOT TO GIVE AWAY MY TRUCK FOR $800 WHEN WHICH HAS LINE-X, NAV AND TOW FOR WORK. I ASKED [XXX] HOW DOES THAT HELP ME? SHE SAID THAT WAS KELLY BLUE BOOK WAS $800. WHEN I LOOKED IT WAS $4K NOT $800. I ASKED WHY THE SEAT BELT MECHANISM CAN'T BE FIXED. SHE SAID THAT "I" WOULD HAVE TO FIND A DEALER TO DO THAT. WOULD NOT ANSWER MY QUESTION ON GETTING 2ND OPTION. ANY QUESTION AFTER SHE WOULD NOT ANSWER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

DT: THE CONTACT OWNS A 2000 NISSAN FRONTIER CREW CAB. THE CONTACT'S WIFE WAS INVOLVED IN AN ACCIDENT. DRIVER'S SIDE FRONT SEAT BELT DID NOT LOCK HOLDING THE PASSENGER IN THE SEATBELT RESTRAINT. THE SEATBEL WAS LOCKED IN THE FULLY EXTENDED POSITION. THE DRIVER'S SIDE AIRBAG DEPLOYED SO HARD THA CONTAC'T WIFE SUSTAINED AN EYE INJUR AND , ALMOST BECAKE COMPLETELY BLIND. THERE WAS A 90% CHANCE THAT SHE WILL LOSE HER LEFT EYE, AND ABOUT 15% THAT SHE MAY LOSE HER RIGHT EYE. THE CONTACT STATESD THERE WERE VISIBLE BLOOD SPOTS ON THE AIR BAG WHERE THE DRIVER' S EYES WERE INJURED. THE VEHICLE WILL BE PICKED UP BY THE INSURANCE COMPANY. THE CONTACT STATED THERE WAS A MINOR ACCIDENT ABOUT 3 MONTHS AGO, BUT IT WASN'T SERIOUS ENOUGH TO CAUSE THE AIR BAGS TO DEPLOY. THE CONTACT HAS NOT CONTACTED THE MANUFACTURER. *AK

THE FIRST SEAT BELT FAILED TO RELEASE ABOUT 30% OF THE TIME. AFTER REPLACE NO. 2 ON DEC. 2000 THAT ONE FAILED TO RELEASE ABOUT 15% OF THE TIME UNTIL IT BROKE ON JUNE10 2000. NO. 3 IS NOW ON ORDER. THE PROBLEM IS WITH THE SENSOR INSIDE THE BELT THAT TURNS ON THE SEAT BELT LIGHT. IT HANGS UP AND YOU CANNOT GET OUT! I HAVE STARTED TO CARRY A KNIFE JUST IN CASE I HAVE TO CUT THE BELT TO GET OUT. THE LONGEST I:VE FOUGHT WITH IT IS 15MIN. ITS NO FUN AND I THINK NISSAN HAS A REAL PROBLEM. I AM REAL SICK OF FIGHTING TO GET OUT OF MY TRUCK. IF THIS ONE FAILS WHAT CAN I DO TO GET THIS FIXED.I KNOW HOW TO FIX IT, BUT THE DEALER WOULD NOT LISTEN . I WILL BE IN TOUCH IF THE NO. 3 FAILS.*AK