NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
153 reports52,000 miles · Jan 9, 2013
Steering
TL* THE CONTACT OWNS A 2009 NISSAN 370Z. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND HE WAS UNABLE TO UNLOCK THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL LOCK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NO…
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TL* THE CONTACT OWNS A 2009 NISSAN 370Z. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND HE WAS UNABLE TO UNLOCK THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL LOCK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY IMMEDIATE ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 52,000.
NHTSA ODI #10492040
19,906 miles · Jan 8, 2013
Electrical SystemSteering
THE VEHICLE IN QUESTION, FAILED TO START AFTER A ROUTINE STOP. A FAULTY STEERING LOCK CONTROL UNIT (SLCU)RESULTING IN THE STEERING WHEEL FAILING TO DISENGAGE FROM THE LOCKED POSITION THUS PREVENTING THE PUSH BUTTON IGNITION SYSTEM FROM STARTING THE ENGINE. THE VEHICLE WAS ABLE TO BE PUT IN NEUTRAL, BUT ONLY AFTER ACCESSING A COM…
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THE VEHICLE IN QUESTION, FAILED TO START AFTER A ROUTINE STOP. A FAULTY STEERING LOCK CONTROL UNIT (SLCU)RESULTING IN THE STEERING WHEEL FAILING TO DISENGAGE FROM THE LOCKED POSITION THUS PREVENTING THE PUSH BUTTON IGNITION SYSTEM FROM STARTING THE ENGINE. THE VEHICLE WAS ABLE TO BE PUT IN NEUTRAL, BUT ONLY AFTER ACCESSING A COMPARTMENTED SHIFT LOCK SWITCH. UNFORTUNATELY, WITH THE STEERING WHEEL BEING LOCKED, THE VEHICLE COULD ONLY BE PUSHED FORWARD OR BACK AND NOT TURNED. THIS PROVED TO BE A PROBLEM AS THE TOW TRUCK DRIVER WAS FORCED TO "DRAG" THE VEHICLE TO A BETTER POSITION IN ORDER TO BE LOADED ONTO THE FLAT BED. THE DEALERSHIP CONFIRMED THAT THE SLCU WAS THE SINGLE POINT OF FAILURE AND ACKNOWLEDGED THAT THIS WAS A KNOWN ISSUE IN THE 2009 AND 2010 MODEL YEARS. NISSAN FAILED TO COVER THE REPAIR COSTS BECAUSE OF THE AGE OF THE VEHICLE, DESPISE HAVING UNDER 20K MILES. *TR
NHTSA ODI #10491901
23,150 miles · Jan 8, 2013
Electrical SystemSteering
I HAVE A 2009 NISSAN 370Z THAT AFTER 3 DAYS SITTING IN MY GARAGE WOULDN'T START WITHOUT WARNING BECAUSE THE STEERING WHEEL LOCK FAILED. I WAS LUCKY THAT THE ISSUE DIDN'T HAPPEN WHILE I WAS OUT OF TOWN. THE CAR HAD ABSOLUTELY NO POWER AND HAD TO BE TOWED TO THE NISSAN DEALERSHIP. THE BILL TO HAVE IT FIXED WAS $1051.01 WITH LABOR…
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I HAVE A 2009 NISSAN 370Z THAT AFTER 3 DAYS SITTING IN MY GARAGE WOULDN'T START WITHOUT WARNING BECAUSE THE STEERING WHEEL LOCK FAILED. I WAS LUCKY THAT THE ISSUE DIDN'T HAPPEN WHILE I WAS OUT OF TOWN. THE CAR HAD ABSOLUTELY NO POWER AND HAD TO BE TOWED TO THE NISSAN DEALERSHIP. THE BILL TO HAVE IT FIXED WAS $1051.01 WITH LABOR. I HAVE A CASE OPEN WITH NISSAN TO TRY TO GET IT COVERED SINCE THIS PART IS OUT OF WARRANTY. *TR
NHTSA ODI #10491833
41,000 miles · Jan 7, 2013
Electrical SystemSteering
THIS IS A VERY COMMON PROBLEM FOUND IN 2009 AND 2010 NISSAN 370Z VEHICLES. THE STEERING LOCKING UNIT FAILS AT A PREMATURE RATE AND THE CAR WILL SUDDENLY NOT START WITHOUT WARNING. THIS HAPPENED TO ME IN A VALET PARKING STRUCTURE WITHOUT ANY WARNING OR INDICATION. MANY, MANY INDIVIDUALS ARE BEING CHEATED WITHOUT A RECALL ON TH…
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THIS IS A VERY COMMON PROBLEM FOUND IN 2009 AND 2010 NISSAN 370Z VEHICLES. THE STEERING LOCKING UNIT FAILS AT A PREMATURE RATE AND THE CAR WILL SUDDENLY NOT START WITHOUT WARNING. THIS HAPPENED TO ME IN A VALET PARKING STRUCTURE WITHOUT ANY WARNING OR INDICATION. MANY, MANY INDIVIDUALS ARE BEING CHEATED WITHOUT A RECALL ON THIS HIGHLY DEFECTIVE UNIT. THE DEALERSHIP IS LOOKING TO CHARGE $1,200 FOR A REPLACEMENT. NISSAN HAS ALREADY ORDERED A RECALL FOR THEIR NISSAN GTR'S FOR THE SAME EXACT ISSUE, BUT FOR SOME REASON REFUSE TO ACKNOWLEDGE THE SAME PROBLEM OF THE SAME PART WITH THEIR 370Z LINE. PLEASE NHTSA, LISTEN TO THE HUNDREDS OF INDIVIDUALS WITH THE SAME PROBLEM AND ORDER A RECALL AND REIMBURSEMENT FOR THE 370Z STEERING LOCKING UNIT FAILURES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10491745
37,000 miles · Jan 7, 2013
Electrical SystemSteering
I PARKED THE CAR IN THE LOT AND LOCK IT. WHEN I CAME BACK TO DRIVE AWAY AT 2:00 AM WHERE IS NOBODY AROUND I COULDN'T START THE CAR AND I HAD KEY WARNING INDICATOR FLASHING ON THE DASHBOARD. I FOUND OUT LATER THAT IS MY STEERING WHEEL LOCK MODULE FAILED LIKE ANOTHER COUPLE OF HUNDREDS OTHER 370Z. NISSAN NEED TO RECALL IT. *TR
NHTSA ODI #10491721
49,072 miles · Jan 7, 2013
Power Train
CLUTCH LINES WERE DESIGNED TO CLOSE TO MY CARS CATALYTIC CONVERTER.. LEADING TO CLUTCH FLUID BOILING WHILE IM ON THE HIGHWAY GOING 65-70 WHEN APPROPRIATE. I PUSH DOWN ON CLUTCH AND IT STICKS TO THE FLOOR, I CAN BARELY SHIFT THIS ISNT SAFE.. THE PROBLEM COULD ONLY BE RESOLVED AFTER REPLACING THE WHOLE CLUTCH SET UP AND NISSAN COV…
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CLUTCH LINES WERE DESIGNED TO CLOSE TO MY CARS CATALYTIC CONVERTER.. LEADING TO CLUTCH FLUID BOILING WHILE IM ON THE HIGHWAY GOING 65-70 WHEN APPROPRIATE. I PUSH DOWN ON CLUTCH AND IT STICKS TO THE FLOOR, I CAN BARELY SHIFT THIS ISNT SAFE.. THE PROBLEM COULD ONLY BE RESOLVED AFTER REPLACING THE WHOLE CLUTCH SET UP AND NISSAN COVERED THE PARTS BUT I SPENT NEARLY $1000 IN LABOR, ON A CAR I JUST BOUGHT A MONTH OR SO AGO.. IM TRYING NOT TO REGRET MY CHOICE OF A CAR. THEY COVERED THE PARTS FOR A REASON.. THINK ON IT. *TR
NHTSA ODI #10491677
51,000 miles · Jan 7, 2013
Electrical SystemSteering
STEERING WHEEL LOCK FAILED THANK GOD WHILE IM IN THE DRIVEWAY NOT ON THE ROAD.. NISSAN SAID ITS COMMON AND WILL HAPPEN AGAIN.. COST 1200 DOLLARS NOT INCLUDING LABOR... THIS IS INSANE.. I JUST BOUGHT THIS CAR NOW IM WASTING ALOT OF MONEY.. *TR
NHTSA ODI #10491675
45,000 miles · Jan 4, 2013
Steering
STEERING LOCK UNIT FAILED. CAR WOULD NOT START. DID NOT ACKNOWLEDGE THAT KEY WAS IN THE CAR. WITH THE SLU NOT WORKING, STEERING WHEEL CAN TURN BUT CAR WON'T START.
NHTSA ODI #10491445
51,000 miles · Jan 3, 2013
Electrical SystemSteering
MY VEHICLE WOULD NOT START AFTER NORMAL USAGE. HAD CAR TOWED TO DEALERSHIP AND THE STEERING WHEEL LOCK MECHANISM WAS SHORTED OUT. COST AROUND 1,200 TO REPAIR. AFTER SEARCH, FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. *TR
NHTSA ODI #10490930
33,381 miles · Jan 2, 2013
Electrical SystemEngineSteering
I DROVE MY CAR TO WORK AND EVERYTHING WAS RUNNING FINE, AS I STOPPED AT A STORE TO GRAB SOMETHING AND CAME BACK OUT MY CAR NO LONGER WORKED. THE SYSTEM WOULD NO LONGER RECOGNIZE THE INTELLIGENT KEY, AND THE PUSH START BUTTON WAS IN THE "LOCK" MODE. AFTER RESEARCHING THIS I FOUND OUT THAT THIS IS A COMMON ISSUE IN THE 2009-2010 Z…
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I DROVE MY CAR TO WORK AND EVERYTHING WAS RUNNING FINE, AS I STOPPED AT A STORE TO GRAB SOMETHING AND CAME BACK OUT MY CAR NO LONGER WORKED. THE SYSTEM WOULD NO LONGER RECOGNIZE THE INTELLIGENT KEY, AND THE PUSH START BUTTON WAS IN THE "LOCK" MODE. AFTER RESEARCHING THIS I FOUND OUT THAT THIS IS A COMMON ISSUE IN THE 2009-2010 Z MODELS. THE SAME ISSUE FOUND IN NISSAN GT-R MODELS, THE STEERING WHEEL LOCK MALFUNCTIONS AND IS THEREFORE ENABLE TO RECOGNIZE THE INTELLIGENT KEY DUE TO THE STEERING COLUMN BEING LOCKED. NISSAN SHOULD DEFINITELY TAKE RESPONSIBILITY FOR THE FAULTY EQUIPMENT AS THIS LEAVES CARS AND OWNERS STRANDED. FOR A RELATIVELY NEW CAR THIS SHOULD NOT BE HAPPENING ESP. UNDER 36,000 MILES. THE MAJORITY OF THE COMPLAINTS HAVE NOT EVEN SURPASSED THE POWERTRAIN WARRANTY. THE GOVERNMENT SHOULD SHOW CONCERN FOR CONSUMERS AS WELL AS NISSAN! *TR
NHTSA ODI #10490691
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.