INFAMOUS STEERING LOCK PROBLEM. WENT TO START CAR AND GOT THE YELLOW KEY SYMBOL AND PUSH START BUTTON LIGHT SHOWED LOCK. HAD TO PAY $170 TO HAVE IT TOWED TO NISSAN. *TR
2009 Nissan 370Z
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all 370Z years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
146 reports with mileage · 7 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
88 reportsATTEMPTED TO START MY 370Z THIS MORNING, KEY LIGHT WOULD COME ON, AND THE LOCK LIGHT CAME ON THE PUSH BUTTON START. BUT NO RESPONSE. AFTER SOME RESEARCH, IT APPEARS THAT THE STEERING WHEEL LOCK MECHANISM IS STUCK HALFWAY SO THE STEERING WHEEL TURNS BUT NOTHING IS INDICATING TO THE ECU THAT IT IS UNLOCKED. NISSAN HAD ISSUED A …
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ATTEMPTED TO START MY 370Z THIS MORNING, KEY LIGHT WOULD COME ON, AND THE LOCK LIGHT CAME ON THE PUSH BUTTON START. BUT NO RESPONSE. AFTER SOME RESEARCH, IT APPEARS THAT THE STEERING WHEEL LOCK MECHANISM IS STUCK HALFWAY SO THE STEERING WHEEL TURNS BUT NOTHING IS INDICATING TO THE ECU THAT IT IS UNLOCKED. NISSAN HAD ISSUED A RECALL FOR THE SAME PART ON 2009 GT-R'S (NTB10-025 P0309) BUT NOT ON 370Z'S. IT BECAME SUCH AN ISSUE THAT IN 2011/2012 NISSAN STOPPED INSTALLING THE DEVICE ON THE 370Z MODEL. MORE AND MORE 370Z OWNERS ARE BECOMING STRANDED BECAUSE OF THIS DEFECT AND IT SHOULD BE RECALLED AND REPLACED. *TR
I DROVE MY 2009 NISSAN 370Z TO WORK IN THE MORNING AND WHEN I WENT TO START MY CAR AT LUNCH... NOTHING. IT WAS JUST DEAD. ALL OF THE LIGHTS WORKED, ALARM, POWER SEATS, NAME IT. BUT WHEN YOU WENT TO START, NOTHING. TURNS OUT THE STEERING WHEEL LOCK BROKE. THE FACT THAT THIS IS SUCH A COMMON OCCURRENCE, A SIMPLE 30 SECOND INTERNET…
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I DROVE MY 2009 NISSAN 370Z TO WORK IN THE MORNING AND WHEN I WENT TO START MY CAR AT LUNCH... NOTHING. IT WAS JUST DEAD. ALL OF THE LIGHTS WORKED, ALARM, POWER SEATS, NAME IT. BUT WHEN YOU WENT TO START, NOTHING. TURNS OUT THE STEERING WHEEL LOCK BROKE. THE FACT THAT THIS IS SUCH A COMMON OCCURRENCE, A SIMPLE 30 SECOND INTERNET SEARCH CAN DIAGNOSE THE PROBLEM, FRUSTRATES ME. HOW COME IT WAS TAKEN CARE OF IN THE MORE EXPENSIVE MODELS (THE GTR'S), BUT IT WASN'T RECALLED FOR THE 2009/10 370Z'S? THEY'VE REPLACED THE PROBLEM PART IN THE 2012'S, BUT THAT DOESN'T EXCUSE THE FACT THAT THEY'VE LEFT THOUSANDS OF PEOPLE STRANDED AND HAVE DONE NOTHING ABOUT IT. I LUCKED OUT BECAUSE I BOUGHT AN EXTENDED WARRANTY, BUT WHAT ABOUT THE PEOPLE WHO HAVE TO PAY OUT OF POCKET? THE COST FOR THE REPAIRS IS OVER A $1000, WITH THE PART ITSELF IN THE HUNDREDS. THIS IS RIDICULOUS AND NEEDS TO BE ADDRESSED. *TR
STEERING WHEEL LOCK MECHANISM CRAPPED OUT. LOTS OF INFO HERE: HTTP://WWW.THE370Z.COM/NISSAN-370Z-GENERAL-DISCUSSIONS/65360-STICKY-STEERING-LOCK-FAILURE-DATABASE-STICKY.HTML. *TR
MY 2009 NISSAN 370Z FAILED TO START ON FEB 21ST WITHOUT ANY WARNING. THE INTELLIGENT KEY LIGHT WAS ON WHILE TRYING TO START THE CAR BY PUSHING THE 'START' BUTTON. TRIED INSERTING THE KEY FOB INTO THE FOB SLOT BUT THE CAR STILL FAILED TO START. AFTER READING NUMEROUS THREADS RELATED TO THIS PROBLEM ON WWW.THE370Z.COM, I DISCOVERE…
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MY 2009 NISSAN 370Z FAILED TO START ON FEB 21ST WITHOUT ANY WARNING. THE INTELLIGENT KEY LIGHT WAS ON WHILE TRYING TO START THE CAR BY PUSHING THE 'START' BUTTON. TRIED INSERTING THE KEY FOB INTO THE FOB SLOT BUT THE CAR STILL FAILED TO START. AFTER READING NUMEROUS THREADS RELATED TO THIS PROBLEM ON WWW.THE370Z.COM, I DISCOVERED THAT THIS IS A COMMON PROBLEM TO THE 370Z. I WAS ABLE TO START THE CAR ONE MORE TIME BY HITTING THE STEERING LOCK UNIT. I IMMEDIATELY DROVE TO THE DEALERSHIP WHERE THEY CONFIRMED THAT MY STEERING LOCK UNIT HAD TO BE REPLACED. THE COST WAS $1335.70 TOTAL FOR PARTS AND LABOR. *TR
STEERING WHEEL LOCK UNIT FAILED IN LOCK POSITION DISABLING VEHICLE. OUT OF WARRANTY REPLACEMENT REQUIRED. RESEARCH INDICATED THAT THIS PART IS BASED ON A FAULTY DESIGN THAT HAS SUBSEQUENTLY BEEN REMOVED FROM LATER MODEL YEARS BUT DUE TO THIS DEFECT AND FREQUENT FAILURE RATE I EXPECT TO HAVE TO REPLACE IT ANNUALLY AT A COST OF …
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STEERING WHEEL LOCK UNIT FAILED IN LOCK POSITION DISABLING VEHICLE. OUT OF WARRANTY REPLACEMENT REQUIRED. RESEARCH INDICATED THAT THIS PART IS BASED ON A FAULTY DESIGN THAT HAS SUBSEQUENTLY BEEN REMOVED FROM LATER MODEL YEARS BUT DUE TO THIS DEFECT AND FREQUENT FAILURE RATE I EXPECT TO HAVE TO REPLACE IT ANNUALLY AT A COST OF OVER $500 PER INCIDENT. THE VEHICLE IS COMPLETELY DISABLED WHEN THIS PART FAILS REQUIRING THE VEHICLE TO BE TOWED TO A SERVICE STATION AT OWNER'S EXPENSE. THIS PART IS CLEARLY A FAULTY DESIGN AND SHOULD BE RECALLED BY THE MANUFACTURER AND REPLACED WITH A DESIGN THAT DOESN'T FAIL ANNUALLY OR ELIMINATED. *TR
STEERING WHEEL LOCK UNIT FAILED IN LOCK POSITION DISABLING VEHICLE. FAULTY UNIT REPLACED UNDER WARRANTY. *TR
STEERING LOCK CONTROL UNIT FAILED. *TR
THE STEERING WHEEL LOCK FAILED. WHEN THIS FAILS IT CAUSES THE CAR NOT TO START OR ALLOW IT TO GO INTO ACCESSORY MODE, SO EVEN THE WINDOWS CANNOT BE ROLLED UP OR DOWN WHEN THIS HAPPENS, THE CAR IS BASICALLY DEAD. THIS IS A KNOWN DEFECT, NISSAN HAS TAKEN THE STEERING WHEEL LOCKS OUT OF THE MID 2011 MODELS AND LATER DUE TO THERE …
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THE STEERING WHEEL LOCK FAILED. WHEN THIS FAILS IT CAUSES THE CAR NOT TO START OR ALLOW IT TO GO INTO ACCESSORY MODE, SO EVEN THE WINDOWS CANNOT BE ROLLED UP OR DOWN WHEN THIS HAPPENS, THE CAR IS BASICALLY DEAD. THIS IS A KNOWN DEFECT, NISSAN HAS TAKEN THE STEERING WHEEL LOCKS OUT OF THE MID 2011 MODELS AND LATER DUE TO THERE FAILURE. RESEARCHING ONLINE HAS SHOWN THIS HAPPENING TO NUMEROUS PEOPLE, SO MUCH SO THAT THERE ARE MANY WAYS PEOPLE ARE DISABLING THIS LOCK SO THEY ARE NOT LEFT STRANDED. FROM WHAT I READ IT WAS OVER OILED AT THE FACTORY AND IS A DEFECTIVE PART. THIS SAME PART WAS FAILING IN THE NISSAN'S GTR MODEL, AND WAS RECALLED, BUT THERE WAS NEVER A RECALL ISSUED FOR THE 370Z. *TR
MY STEERING COLUMN LOCK FAILED LEAVING ME STRANDED. I HAD TO HAVE MY CAR TOWED TO HE DEALERSHIP. TOTAL COST TO REPAIR $1,243.00. NISSAN REFUSED TO PAY FOR THE REPAIR. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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