IllustrationWe had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them.…
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We had Ford recall #21S17 performed on our 2021 Bay Star Sport. Upon leaving the Ford dealership to return to our camp I started receiving warning lights and an error message on my console. Message was “hill assist disabled”, warning lights were for ABS , TCS operations. We called the dealership and we’re told to return to them. The motorhome was not hoisted, they used my stabilizing jacks and a manual jack to examine the rear. Upon talking to the technician, it was diagnosed as a passenger rear tone ring failure. The parts aren’t available to dealers, they are still manufacturing new chassis assemblies with the tone ring I require.I was sent away to drive with standard brakes and no conclusions. I had to return to the dealer to get any paperwork stating there was an issue after the recall fix. Ford’s owners manual states “this is a malfunction , have your vehicle checked as soon as possible. This is a common occurrence to the recall fix per the dealership. Driving such a large vehicle without the safety components that it is equipped with would be my liability and I need assistance. We have reached out to Ford Customer Service,Ford Fleet Service, and Ford RV Assistance. They have been poor in follow up to us, giving us no resolution. Any assistance would be appreciated.