5000 LB. RECEIVER HITCH ATTACHMENT FAILURE. RECEIVER HITCH ATTACHED TO MOTOR HOME CHASSIS WITH 4 RIVET TYPE FASTENERS. THESE FASTENERS HAVE WORKED LOOSE IN LESS THAN 32 MONTHS AND 14000 MILES. THEY CAN NOT BE TIGHTENED. THE LOOSENESS HAS CAUSED THE HOLES IN THE CHASSIS TO ELONGATE. IF THE PROBLEM HAD NOT BEEN DISCOVERED BY A…
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5000 LB. RECEIVER HITCH ATTACHMENT FAILURE. RECEIVER HITCH ATTACHED TO MOTOR HOME CHASSIS WITH 4 RIVET TYPE FASTENERS. THESE FASTENERS HAVE WORKED LOOSE IN LESS THAN 32 MONTHS AND 14000 MILES. THEY CAN NOT BE TIGHTENED. THE LOOSENESS HAS CAUSED THE HOLES IN THE CHASSIS TO ELONGATE. IF THE PROBLEM HAD NOT BEEN DISCOVERED BY A UTAH HIGHWAY PATROLMAN, THE RECEIVER HITCH COULD HAVE COME LOOSE FROM THE MOTOR HOME. BECAUSE THE SAFETY CABLES ARE ATTACHED TO THIS ATTACHMENT AND NOT THE CHASSIS, COMPLETE FAILURE WOULD HAVE ALLOWED THE TOWED VEHICLE TO ALSO BECOME COMPLETELY DETACHED FROM THE MOTOR HOME. IF THIS CATASTROPHIC INCIDENT SHOULD OCCUR, INJURY OR FATALITY COULD OCCUR DUE TO THE TOWED VEHICLE MOVING ON THE HIGHWAY WITHOUT A DRIVER. TEMPORARY REPAIRS WERE MADE BY WELDING THE RECEIVER HITCH ASSEMBLY DIRECTLY TO THE MOTOR HOME CHASSIS. PHOTOGRAPHS OR THE MOTOR HOME ARE AVAILABLE FOR INSPECTION. NATIONAL RV, INC. HAS BEEN NOTIFIED OF THIS PROBLEM AND THAT I AM FILING THIS COMPLAINT. THE HAVE NOT RESPONDED TO MY LETTER TO THE PRESIDENT OF THE COMPANY EXCEPT TO SAY THEY WOULD LOOK INTO THE MATTER. DUE TO THE SEVERITY OF THE PROBLEM, I FEEL THIS IS NOT ACCEPTABLE. I FEEL A CURE FOR THIS PROBLEM SHOULD BE EXPEDITED BY NATIONAL RV. PLEASE NOTE, I HAVE SENT 2 LETTERS TO NATIONAL AS WELL AS PHOTOS OF THE PROBLEM AND THE REPAIRS. THE MODEL OF THIS MOTOR HOME IS A DOLPHIN LX 6355 AND IS NOT IN THE NHTSA DATABASE. *JB
CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT'" CERTAIN FRONT AND REAR SIDE MARKER LIGHTS WERE NOT INSTALLED ON THE AFFECTED UNITS.
Consequence & remedy
Consequence: MISSING SIDE MARKER LIGHTS COULD REDUCE THE VISIBILITY OF VEHICLES AND INCREASE THE POTENTIAL FOR A CRASH.
Remedy: DEALERS WILL INSTALL THE MISSING SIDE MARKER LIGHTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 8, 2007. OWNERS MAY CONTACT NATIONAL RV AT 1-800-999-7260. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE <A HREF=HTTP://WWW.CACB.USCOURTS.GOV>HTTP://WWW.CACB.USCOURTS.GOV</A> . ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT <A HREF=HTTP://WWW.OMNIMGT.COM/NATIONALRV>HTTP://WWW.OMNIMGT.COM/NATIONALRV</A> . NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
CERTAIN MOTOR HOMES WERE NOT EQUIPPED WITH FUEL FILL GROUND CABLES.
Consequence & remedy
Consequence: WITHOUT PROPER GROUNDING, AN ELECTROSTATIC DISCHARGE COULD RESULT DURING FUEL FILL UP, POTENTIALLY LEADING TO A FIRE.
Remedy: DEALERS WILL INSTALL A FUEL FILL GROUND CABLES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 27, 2006. OWNERS MAY CONTACT NATIONAL RV AT 951-436-3000. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE <A HREF=HTTP://WWW.CACB.USCOURTS.GOV>HTTP://WWW.CACB.USCOURTS.GOV</A> . ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT <A HREF=HTTP://WWW.OMNIMGT.COM/NATIONALRV>HTTP://WWW.OMNIMGT.COM/NATIONALRV</A> . NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2007 National RV Dolphin Problems, Complaints & Recalls | Skip That Year