Engine And Engine CoolingFuel System, GasolineUnknown Or Other
WE HAD A HORRIFYING EXPERIENCE DUE TO A MASSIVE FUEL LEAK ON JAN 12, 2018, LESS THAN THREE MONTHS AFTER SERVICE HAD BEEN HAD BEEN COMPLETED AT CUMMINS CROSSPOINT ON OCT 18, 2017. CUMMINS HAD REPLACED THE ENGINE HARNESS ON THE ISL-400 ENGINE OF OUR MONACO MOTORHOME AS A RESULT OF AN EARLIER FUEL LEAK THEY DISCOVERED IN MAY OF…
Read full complaint
WE HAD A HORRIFYING EXPERIENCE DUE TO A MASSIVE FUEL LEAK ON JAN 12, 2018, LESS THAN THREE MONTHS AFTER SERVICE HAD BEEN HAD BEEN COMPLETED AT CUMMINS CROSSPOINT ON OCT 18, 2017. CUMMINS HAD REPLACED THE ENGINE HARNESS ON THE ISL-400 ENGINE OF OUR MONACO MOTORHOME AS A RESULT OF AN EARLIER FUEL LEAK THEY DISCOVERED IN MAY OF 2017. CUMMINS CROSSPOINT ASSURED US, AFTER WE ASKED AT LEAST THREE TIMES THAT ALL FUEL LEAKAGE ISSUES HAD BEEN CORRECTED. WE DO NOT KNOW IF THE FUEL LEAK ON JAN 12TH WAS THE RESULT OF IMPROPER INSPECTION OR POOR WORKMANSHIP BY CUMMINS CROSSPOINT, OR IF IT IS THE RESULT OF DESIGN FLAWS OR INITIAL MANUFACTURING ERROR; HOWEVER THERE APPEARS TO BE NO OTHER EXPLANATION. AS WE EVENTUALLY LEARNED, THE MASSIVE LEAK WAS A RESULT OF THE #5 FUEL LINE BECOMING TOTALLY DISCONNECTED AS WE DROVE. IT APPEARS THAT THIS LEAK OCCURRED OVER THE LAST MILE OR SO AS WE NOTICED THE ENGINE WAS NOT RUNNING CORRECTLY AND WE EXITED THE IINTERSTATE A SAT DISABLED WAITING FOR A TOW TRUCK THAT ARRIVED THAT EVENING. AS WE SAT WE SAID A PRAYER OF THANKS THAT WE'D NOT BEEN INJURED OR KILLED BY A FIRE THAT MIGHT HAVE OCCURRED. AT NO TIME DURING THE INCIDENT WAS THERE A DASH WARNING LIGHT TO INDICATE THAT ANYTHING WAS WRONG. CLEARLY CUMMINS CROSSPOINT FAILED ON THREE SERVICE OCCASIONS, TO PROPERLY IDENTIFY AND RECTIFY THE FUEL LEAK WHICH THEY KNEW EXISTED, SINCE THEY REPLACED WIRING WHICH THEY TOLD US HAD BEEN DAMAGED BY SAID FUEL LEAK. THIS IS A FAILURE WHICH NEVER SHOULD HAVE HAPPENED TO A CUMMINS ?MILLION MILE? ENGINE. COMPRESSION CONNECTORS SHOULD BE ENGINEERED SO AS NOT TO FALL APART BY THEMSELVES. AFTER THREE FAILURES OF THE CUMMINS ORGANIZATION TO RESOLVE THE ISSUE, WE HAD THE REPAIR DONE BY AN INDEPENDENT DIESEL ENGINE REPAIR SHOP. WHEREAS THE FUEL LEAK HAS BEEN REPAIRED THE ORIGINAL DESIGN FLAW IN THE CUMMINS ISL400 ENGINE REMAINS.
MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Consequence & remedy
Consequence: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Remedy: MONACO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR MONACO AT 1-800-685-6545.
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence & remedy
Consequence: THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE COMBUSTION CHAMBERS (BURNER TUBES) WITH A NEW ONE FREE OF CHARGE. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.
ON CERTAIN MOTOR HOMES, THE WATER HEATER WAS INSTALLED UNDER THE SLIDE-OUT, WHICH MADE IT POSSIBLE FOR FUMES TO ENTER THE COACH WHEN THE WATER HEATER IS LIT AND THE COACH IS PARKED WITH THE SLIDE-OUT EXTENDED.
Consequence & remedy
Consequence: THIS CAN CAUSE FUMES TO COME UP INSIDE THE COACH, INCREASING THE RISK OF INJURY TO THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL RELOCATE THE WATER HEATER TO THE OPPOSITE SIDE OF THE MOTOR HOME. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Monaco Coach Dynasty Problems, Complaints & Recalls | Skip That Year