The front and rear backup cameras on my 2022 Mitsubishi Outlander have completely failed, leaving me with a blank, black screen. This creates a severe safety hazard when parking and reversing. My vehicle's VIN explicitly shows an active "Remedy Status: Repair Available" on the official Mitsubishi portal for safety recalls SR-25-…
Read full complaint
The front and rear backup cameras on my 2022 Mitsubishi Outlander have completely failed, leaving me with a blank, black screen. This creates a severe safety hazard when parking and reversing. My vehicle's VIN explicitly shows an active "Remedy Status: Repair Available" on the official Mitsubishi portal for safety recalls SR-25-001, SR-23-001, and SR-22-003.The local dealerships claim the recall was already completed in April. However, if the safety issue was truly and permanently fixed, the "Remedy Status" column would match and say "Completed." Instead, the manufacturer's live system explicitly says "Repair Available," proving my vehicle is legally owed the updated software fix.Despite this clear safety status, Jeremy Franklin Mitsubishi (demanding $182) and Northtowne Mitsubishi (demanding $169) are refusing to perform these safety repairs unless I pay an out-of-pocket diagnostic fee. Mitsubishi Corporate Customer Relations has also refused to stop the dealerships from imposing these illegal financial barriers on an open federal safety recall
NHTSA ODI #11757959
Mileage unknown · Jun 24, 2026
Back Over Prevention
While putting my car in reverse my backup camera froze and then went completely black. I have tried the hard and soft reset with no luck. You can hear the infotainment system trying to load over and over again with a black screen. While researching, I see there was a previous recall for this exact problem that required a softwar…
Read full complaint
While putting my car in reverse my backup camera froze and then went completely black. I have tried the hard and soft reset with no luck. You can hear the infotainment system trying to load over and over again with a black screen. While researching, I see there was a previous recall for this exact problem that required a software update which mine had right before I bought it used less than a year ago. If the update did not work or only worked temporarily, the unit had to be replaced. I’m not getting anywhere with my dealership for help. They offered to sell me a $5,000 unit or told me to buy an extended warranty for electronics, wait a month and file a claim. I find it hard to believe that this is not related to recall. I had a 13 year old Nissan pathfinder before his and my backup camera/screen was still going strong.
NHTSA ODI #11746253
Mileage unknown · Aug 28, 2025
Back Over Prevention
The hood vibrates. It looks as if the hood is popped, but not actually unlatched. I had the update done on my backup camera, and now it's starting to glitch with lines that go across the whole screen. It reminds me of regular Nintendo in the '90s glitching out. And having to restart the whole system.
NHTSA ODI #11683724
Mileage unknown · Aug 13, 2025
Back Over PreventionElectrical SystemCrash
I was backing out of my driveway and my camera froze and I ran into a truck that was parked behind my car. The form would not let me continue until I checked the air bags box. But I do not know if that pertains to this situation
NHTSA ODI #11680364
Mileage unknown · Jun 9, 2025
Back Over Prevention
Cameras fail to work with the camera button or when vehicle is in reverse which causes the sensors not to work either. Therefore you cannot see if you are too close to something and the sensors dont go off to notify you that you are close too close to an object. Huge safety concerns
NHTSA ODI #11665732
Mileage unknown · Mar 4, 2025
Back Over Prevention
Radio does a hard reset all on its own, we lose backup camera, alerts and all safety functions that are built into the radio for adjustment. Also get collision warning stating it’s not working. Radio is no longer working. We asked the dealer and they said it’s going to be a recall very soon when we went in for an oil change.
NHTSA ODI #11646310
Mileage unknown · Jan 27, 2025
Back Over PreventionElectrical SystemStructure
When opertaing vehicle it my parking sensor error message was given giving false reading. I was told because of this scratch i need to replace the sensor. I think its a bad design flaw n there are charging me 800 in parts and labor even though its under warranty This can cause false reading and some one can get hurt
NHTSA ODI #11638884
Mileage unknown · Sep 5, 2024
Back Over Prevention
When parking error messge comes up on my vehicle took it to dearlship and stated because of a scratch on my front bumper is causeing my rear parking error code this happen after the software upgrade they did
NHTSA ODI #11612815
Mileage unknown · May 13, 2024
Back Over PreventionForward Collision AvoidanceService BrakesCrash
As I was parking the parking sensors didn’t engage to say I was too close to another vehicle causing me to side swipe the other vehicle! I thought it was just me but still 4 days later anytime I park the sensors don’t alert me as being too close! The forward and reverse emergency brake system is not engaging as it used to do!
NHTSA ODI #11588588
Mileage unknown · Apr 29, 2024
Back Over PreventionElectrical SystemWheels
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been o…
Read full complaint
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 1, 2022. Owners may contact MMNA customer service at 1-88-648-7820. MMNA's number for this recall is SR-22-003. This recall was replaced by NHTSA recall number 25V369.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The Automatic Locking Retractor (ALR) in the right front, second-row right, and second-row left seat belt assemblies may deactivate before the seat belts are fully retracted, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed July 7, 2022. Owners may contact MMNA customer service at 1-88-648-7820. MMNA's number for this recall is SR-22-002.
Additional source detail variants (2)
Seat Belts:rear/other:retractor
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The Automatic Locking Retractor (ALR) in the right front, second-row right, and second-row left seat belt assemblies may deactivate before the seat belts are fully retracted, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed July 7, 2022. Owners may contact MMNA customer service at 1-88-648-7820. MMNA's number for this recall is SR-22-002.
Seat Belts:front:retractor
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The Automatic Locking Retractor (ALR) in the right front, second-row right, and second-row left seat belt assemblies may deactivate before the seat belts are fully retracted, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed July 7, 2022. Owners may contact MMNA customer service at 1-88-648-7820. MMNA's number for this recall is SR-22-002.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The commutator and wires inside the fuel pump may be fused incorrectly, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-22-001.
Mitsubishi Motors North America, Inc. (MMNA) is recalling one 2022 Outlander vehicle. A software programming error with a welding robot may have caused the vehicle's center pillar to be welded incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection" 210, "Seat Belt Assembly Anchorages" and 216, "Roof Crush Resistance."
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: MMNA will repurchase and replace the affected vehicle, free of charge. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-21-009.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The front and second-row passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the right front seat belt assembly, and the right and left second-row seat belt assemblies, free of charge. Owner letters were mailed September 28, 2021. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-21-007.
Additional source detail variants (2)
Seat Belts:rear/other:retractor
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The front and second-row passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the right front seat belt assembly, and the right and left second-row seat belt assemblies, free of charge. Owner letters were mailed September 28, 2021. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-21-007.
Seat Belts:front:retractor
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The front and second-row passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the right front seat belt assembly, and the right and left second-row seat belt assemblies, free of charge. Owner letters were mailed September 28, 2021. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-21-007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2022 Mitsubishi Outlander Problems, Complaints & Recalls | Skip That Year