2014 Mitsubishi Outlander

The contact owns a 2014 Mitsubishi Outlander. The contact stated that the front passenger’s side seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the front passenger’s seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.

TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V403000 (SEAT BELTS) AT AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO). UPON PICKING UP THE VEHICLE, THE CONTACT STATED THAT THE SEAT BELT COVER WAS FRACTURED. THE CONTACT INFORMED THE DEALER OF HER CONCERN REGARDING THE SEAT BELT AND WAS INFORMED THAT THE REPLACEMENT PART TO REPAIR THE SEAT BELT WOULD BE ORDERED. THE CONTACT STATED AFTER 4 MONTHS, THE SEAT BELT WAS STILL NOT REPAIRED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO) WHERE IT WAS DIAGNOSED WITH THE SEAT BELT COVER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

I WAS RECENTLY IN A WRECK AND MY CARS AIR BAGS DID NOT DEPLOY AND MY SEAT BELTS DID NOT LOCK IN. I WAS SITTING STATIONARY AS THE TRAFFIC IN FRONT OF ME HAD STOPPED TO ALLOW SOMEONE TO TURN. ALL OF A SUDDEN A CAR SMASHED INTO MY REAR END. ALL PASSENGERS IN THE CAR AND MYSELF WERE THROWN FORWARD. THE SEAT BELTS DID NOT LOCK US IN SAFELY. I HIT MY STEERING WHEEL AND LEFT PANEL NEAR WINDSHIELD. THE PASSENGER HIT THE SUN VISOR ABOVE HIS HEAD. THE BACK DRIVER PASSENGER WAS JOLTED UPWARD HITTING THE CEILING AND DRIVERS SEAT. THE BACK PASSENGER ON THE OTHER SIDE WAS JOLTED UP HITTING THE CEILING AND PASSENGER SEAT. THE IMPACT WAS HARD ENOUGH TO MOVE MY CAR 33 FEET FORWARD AND INTO ANOTHER CAR. ON IMPACT MY AIR BAGS DID NOT DEPLOY WHICH CAUSED US TO ALL GO AIRBORNE IN THE CAR HITTING CEILING, SEATS, AND EQUIPMENT. THE REAR PASSENGER EYEGLASSES LANDED IN THE 3RD ROW SEATING SO THE IMPACT WAS HARD ENOUGH THAT SOME SAFETY DEVICES SHOULD HAVE WORKED PROPERLY AND SUFFICIENTLY.

I HAD A ACCIDENT WITH MY 3 CHILDREN IN THE CAR WITH ME. I WAS DRIVING ON A 6 LANE HIGHWAY & HIT A CAR THAT WAS IN THE MIDDLE LANE AS IT CAME TO A COMPLETE STOP FOR NO APPARENT REASON OTHER THAN REACHING FOR SOMETHING IN THE FLOORBOARD. THE DAMAGE WAS TO THE FRONT END OF MY OUTLANDER, NEEDING TO REPLACE THE BUMPER, HOOD, LIGHTS, A/C CONDENSER & MORE. NONE OF THE 7 AIRBAGS IN MY CAR WERE DEPLOYED & NONE OF THE SEATBELTS LOCKED. I WAS TOLD FROM A LOCAL MITSUBISHI DEALER THAT IF THERE WAS AN ISSUE, THERE WOULD BE A CODE IN THE COMPUTER, SO THEREFORE THEY SAY THERE IS NOTHING WRONG WITH MY OUTLANDER OR THE SAFETY RESTRAINT SYSTEM.

TL* THE CONTACT OWNS 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE SEAT BELTS WERE NOT WORKING PROPERLY AND THE LATCH WOULD BECOME STUCK. A SMALL CHILD BECAME STUCK IN THE SEAT BELTS AND THE CONTACT HAD TO REMOVE THE CHILD BY HER FEET IN ORDER TO REMOVE HER FROM THE SEAT BELT. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 7,000. THE VIN WAS NOT AVAILABLE.

THE CENTER SEAT BELT IS VERY UNSAFE. ONCE THE LATCH IS RELEASE, IT GOES BACK TO THE TOP CORNER, BUT IT HIT MY SON IN THE EYE AND FOREHEAD. ONCE YOU REMOVE THE SEAT BELT( CENTER PASSENGER), THE BELT ROLLS UP VERY QUICKLY(UPPER BACK CORNER), SO THE PASSENGER ON THE THIRD ROW HAS TO BE CAREFUL. I HAVE THREE BOYS AND THEY ARE NOT VERY CAREFUL AND THEY ALSO ASSUME THAT THE SEAT BELT WOULD NOT ROLL UP SO QUICKLY. IT VERY UNSAFE AND BAD DESIGNED. *TR