2007 Mitsubishi Outlander

The contact's son-in-law owns a 2007 Mitsubishi Outlander. The contact stated that the vehicle had been gifted to her grandson by his father, however when the vehicle was being inspected the contact noticed that the rear tail lights had not illuminated when the brake pedal was depressed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 14V564000 (Exterior Lighting), however the vehicle was not part of the VIN selection. The manufacturer was not informed of the failure. The failure mileage was approximately 142,000.

THE HEADLIGHTS ON MY 2007 MITSUBISHI OUTLANDER LS SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT NIGHT ON A COUNTRY ROAD. THE HIGH BEAMS WORKED FINE. I HAD TO LEAVE THEM ON WHEN I WAS CROSSING OTHER CARS, WHICH CAUSED THE OTHER DRIVERS TO FURIOUSLY FLASH THEIR HIGH BEAMS ON AND OFF AT ME. IT WAS VERY DANGEROUS AND SCARY! TOOK IT TO A LOCAL MITSUBISHI DEALER WHO FIRST CHECKED THE FUSES, THEN TRIED TO FIX THE PROBLEM BY REPLACING THE MULTIFUNCTION SWITCH NEXT TO THE STEERING WHEEL, WHICH DID NOT HELP. THEY TOLD ME THEY WOULD NOT CHARGE ME FOR THE SWITCH SINCE IT DID NOT DO THE TRICK. ON A THURSDAY MORNING, I WAS ASKED TO LEAVE THE CAR WITH THEM FOR AT LEAST ONE DAY, POSSIBLY TWO SO THAT THEY COULD DO AN "IN-DEPTH" INVESTIGATION AND CHECK IF IT WAS A WIRING PROBLEM. I HAD TO RENT A CAR TO HAVE TRANSPORTATION. ON FRIDAY AT 5 PM, I RECEIVED A CALL THAT THEY FINALLY FIGURED OUT THE PROBLEM AND IT HAD TO DO WITH A "SMART FUSE BOX" OR "ETACS", THAT IT WAS AN EXPENSIVE PART AND THEY DID NOT HAVE IT IN STOCK, SO I WOULD NOT GET MY CAR BACK UNTIL WEDNESDAY OF THE FOLLOWING WEEK! I ASKED HOW MUCH THE REPAIR WOULD COST AND WAS QUOTED $1,300! I SAID GIVE ME THE CAR BACK TONIGHT AND I'LL COME BACK WHEN THE PART COMES IN. WAS TOLD IT WOULD THEN COST EVEN MORE IN LABOR, BECAUSE IT WAS TAKEN APART AND WOULD NEED TO BE PUT BACK TOGETHER, THEN "OPENED UP" AGAIN! SO NOW I AM PAYING FOR THIS EXORBITANT REPAIR PLUS SEVERAL MORE DAYS FOR THE RENTAL. I SEE THAT MODELS 2009 AND UP HAVE ACTUALLY BEEN RECALLED FOR THE SAME ISSUE, AND AM OUTRAGED THAT THESE TECHNICIANS DID NOT FIGURE THIS OUT IMMEDIATELY, SINCE THEY HAVE DEALT WITH THE PROBLEM BEFORE. I FEEL VERY STRONGLY THAT IT SHOULD BE A RECALL MATTER AS WELL FOR THE 2007 MODELS. MY CAR ONLY HAS 75,000 MILES OR SO ON IT AND I WAS HOPING TO DRIVE IT FOR AT LEAST ANOTHER YEAR OR TWO. I WILL UPLOAD THE BILL WHEN I GET THE CAR BACK TOMORROW.

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V791000 (VISIBILITY), 14V564000 (EXTERIOR LIGHTING), AND 16V458000(SUSPENSION). THE CONTACT WAS UNABLE TO GET THE RECALLS COMPLETED DUE TO THE HOURS OF OPERATION OF THE DEALER AND THE DISTANCE NEEDED TO BE TRAVELED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14V564000(EXTERIOR LIGHTING) AND 16V458000 (SUSPENSION).

TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO DRIVE, THE TRANSMISSION FAILED TO SHIFT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LIGHTS FAILED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE INDEPENDENT MECHANIC DID NOT REPAIR THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE LAMP SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 08V680000 (EXTERIOR LIGHTING). THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST BECAUSE THE RECALL REPAIR HAD ALREADY BEEN COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

MY VEHICLE HAS BEEN RECALLED. MITSUBISHI INSISTS I TAKE IT TO ONE OF THEIR DEALERSHIPS. THE NEAREST DEALERSHIP IS 228 MILES AND 3.5 HOURS ROUNDTRIP. I BELIEVE THEY SHOULD ALLOW ME TO GO A DIFFERENT LOCAL DEALERSHIP THAT IS 20 MINS. ROUNDTRIP TO FIX THE PROBLEM AND THAT THEY SHOULD PAY FOR IT AS WELL. IT IS THEIR MISTAKE WHY DO I HAVE TO PAY FOR IT WITH MY TIME AND MONEY? PLEASE HELP. *TR

TL*THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. ON MAY 12, 2009, THE CONTACT WENT TO HAVE A RECALL REPAIR PERFORMED ON THE VEHICLE AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. IT WAS UNKNOWN AS TO WHEN THE PART WOULD ARRIVE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE BRAKE LIGHTS ARE NOT ILLUMINATING AND COULD CAUSE A CRASH. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 28,000.

FRONT SUSPENSION HAS A CLUNK EVERYTIME YOU TURN AND START FROM CERO. RADIO, BACKLIGHT IS TO LOW AND IS IMPOSSIBLE TO READ IT WITH SUNLIGHT IN COLD WEATHER THE VENTS FOR THE A/C CYCLES EVERY 15 SECONDS AND HEADLIGHT, INTERIOR LIGHT DIM EVERY TIME. PEOPLE THINK YOU ARE CHANGING LIGHTS WHEN DRIVING AT NIGHT BECAUSE OF THIS CYCLING OF VENTS GOING ON WITH THE A/C ON. THE SYSTEM IS NOT NORMAL WORKING. EVERY OUTLANDER HAS THE SAME ISSUE. IS KIND OF ANNOYING TO DRIVE AT NIGHT WITH THE LIGHT DIMMING EVERY 15 TO 30 SECONDS. *TR