2021 Mitsubishi Outlander Sport

The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated that the catalytic converter was stolen from the vehicle, and a new catalytic converter was installed. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with catalytic converter failure. The vehicle was not repaired. The contact called the dealer, but no assistance was provided. The failure persisted. The contact recently received an Extended Warranty for the infotainment touch screens due to common software and connectivity failures. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 6,000.

I was driving approximately 35MPH on a 4-lane road with no vehicles in front of me. The car came to a hard stop. The stop was so hard that my purse flew from the passenger seat to the floor. I was wearing my seat belt which tightened up but my body still moved forward causing me neck pain. I did notice briefly that a flashing yellow light was on the dashboard. There were no objects in front of me. The driver of the car behind me had to slam on their brakes and almost hit my car. My car stayed still for about 15 seconds and then the automatic brake was released.

The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 35 MPH, the vehicle was stalling and not accelerating as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.