Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

Unknown Or Other complaints

3 reports

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8,500 miles · Aug 8, 2020

Unknown Or Other

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CALL VOLUME IS SET FOR 11 AND CAN'T BE HEARD OVER COMMON ROAD NOISE. THIS CAUSES DISTRACTED DRIVING AS THE DRIVER ATTEMPTS TO TURN OFF BLUETOOTH OR WORSE TO TRANSFER THE CALL TO THE PHONE - WHICH IS ILLEGAL IN MOST STATES REQUIRING HANDS FREE CALLS. THIS IS A LONG KNOWN PROBLEM AND WAS SUPPOSED TO BE FIXED IN EARLIER MODELS. IT STILL ISN'T. DEALERS CAN'T DO ANYTHING. YET I CAN'T CRANK THE MUSIC UP VOLUME WITHOUT ISSUE. THIS TYPICALLY OCCURS WHEN THE VEHICLE IS IN MOTION ON EITHER STREETS OR HIGHWAY.

NHTSA ODI #11344067

10,330 miles · Dec 6, 2019

Electrical SystemPower TrainUnknown Or Other

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I PICKED UP THE CAR FROM THE BODY SHOP CODE ON DASHBOARD EV SYSTEM SERVICE REQUIRED NO GAS OR BATTERY SO WENT TO GAS STATION AND VEHICLE WOULDN'T GO INTO PARK WENT HOME CALLED MY WIFE AND HAD HER COME OUTSIDE SHE HAD TO PUT GAS IN. THEN DROVE TO THE DEALERSHIP I HAD MY WIFE GET OUT AND GO GET HELP SHE CAME OUT WITH A SALESMAN. HE SAW WHAT WAS GOING ON SO HE CALLED THE MANAGER AND ASKED HIM WHAT TO DO. HE TOLD HIM TO TAKE THE CAR AND GIVE ME A LOANER. THE ONLY WAY TO SWITCH WAS EMERGENCY BRAKE. WOULDN'T GO INTO PARK/NEUTRAL. WENT INSIDE ASKED MANAGER COME OUTSIDE AND SEE THE CAR AND HE SAID THAT DOESN'T MATTER TO ME, WHAT THE F*** DO I CARE ABOUT THAT IT HAS NOTHING TO DO WITH ME! SO I WENT BACK OUTSIDE THE SALESMAN DROVE INTO SERVICE GIVE LOANER. THE NEXT DAY THE SALESMAN TOLD ME NOTHING'S WRONG WITH THE CAR PICK IT UP. I HAVE VIDEOS OF THIS EVENT HAPPENING AND CORPORATE CLOSED MY CLAIM AND TOLD THE DEALERSHIP THERE IS NOTHING FOR THEM TO DO BECAUSE ITS FINE AND THE VIDEO FOOTAGE WAS NOT ENOUGH PROOF AND NOT TO DRIVE THE CAR. I REOPENED THE CLAIM, I WANTED TO TALK TO A HIGHER UP MEMBER OF MANAGEMENT, I ASKED CORPORATE IF I COULD KEEP THE LOANER UNTIL RESOLUTION AND THEY SAID YES. SO SERVICE SAID I HAVE TO HAVE THAT LOANER BACK THAT NIGHT I TOLD HIM WHAT THE LADY AT CORPORATE TOLD ME. HE SAID NO THEY DIDN'T I TOLD HIM TO CALL AND ASK TO PULL THE RECORDED CALL. THE NEXT MORNING I HAD A VA APPOINTMENT AT 10AM AND WAS SITTING IN THE WAITING ROOM AND GOT CALLED BY SERVICE I NEED THE CAR BY 12PM I TOLD HIM I WAS AT A DR. APPT. AN HOUR AWAY ED HIM NO WAY POSSIBLE I CAN GET IT TO HIM BY NOON ED HIM WHEN I GOT BACK WE CAN GET IT SQUARED AWAY HE SAID NOPE TELL ME THE ADDRESS YOU'RE AT AND I'LL COME GET IT I SAID ABSOLUTELY NOT I WILL BRING IT TO YOU WHEN I'M DONE WITH MY APPOINTMENT. THEY CALLED THE POLICE AND TOLD THEM I STOLE THE CAR RETURNED LOANER WAITING ON RESOLUTION.

NHTSA ODI #11287561

1,843 miles · Dec 6, 2019

Exterior LightingStructureUnknown Or Other

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I BOUGHT MY CAR IN MARCH OF 2019 AND AFTER MY FIRST CAR WASH I REALIZED THERE WAS A PAINT DEFECTS LITTLE DIVOTS DOWN TO THE PRIMER ALL OVER ON THE HOOD AND OTHER PLACES ON THE VEHICLE THE DEALERSHIP ATTEMPTED TO REPAINT VEHICLE PAINT DUE TO FACTORY DEFECT THREE TIMES TO A NON-MITSUBISHI BODY SHOP AND DEALERSHIP DID NOT INFORM MITSUBISHI CORPORATE ABOUT THIS MATTER INFORMED THE DEALERSHIP IN MAY I WAS NOT GOING TO EXCEPT THIS CAR BACK AND WOULD LIKE A NEW CAR BECAUSE I SHOULDN'T HAVE TO HAVE MY BRAND NEW CAR PAINTED BY SOMEONE AFTER A MONTH OR TWO OF OWNING THE VEHICLE AND ESPECIALLY THREE TIMES AND STILL NOTHING THEY SAID THEY WOULD TRADE IT OUT AND THEY WILL FIND SOMETHING COMPARABLE FOR ME I CHECKED IN IF NOT EVERY DAY IT WAS EVERY OTHER DAY FROM APRIL/MAY TO OCTOBER AND NO WORD BACK VERY DISAPPOINTED ABOUT THIS MATTER ALSO LOOKING OVER THE PAPERWORK WITH ANOTHER MITSUBISHI DEALERSHIP YESTERDAY AND LOOKING AT THE WAY THEY DID THE PAPERWORK AT THE DEALERSHIP I BOUGHT THE VEHICLE FROM CHARGED ME 20,000 DOLLARS MORE FOR THE CAR THEN WHAT I WAS SUPPOSED TO PAY FOR IT TOTAL AMOUNT THEY CHARGED ME FOR IT WAS 52,299.00 FROM WHAT WE UNDERSTAND FROM THE PAPERWORK AND IT SAYS I PUT DOWN 3816.75 AND NEVER PUT ANYTHING DOWN. THE OTHER DEALERSHIP I WENT TO TOLD ME THAT I'M 17,000 DOLLARS IN NEGATIVE EQUITY ON THE VEHICLE SO IT'S GOING TO BE HARD TO TRADE IT IN AND NOBODY WITH HELP ME WITH THIS ISSUE. THE DEALERSHIP I BOUGHT IT FROM TOLD ME IN THIS SALE THAT I WOULD HAVE POSITIVE EQUITY IN THE VEHICLE BECAUSE OF ALL OF THE REBATES BECAUSE IT WAS A 18 ROLLOVER AND MILITARY DISCOUNTS AND ETC. AND ALSO THE EQUITY IN THE TWO VEHICLES I TRADED IN WERE POSITIVE EQUITY. ON THE INVOICES THE ONLY TWO THEY WOULD GIVE ME SAY 2 HOODS AND BODY WORK NOTHING AT ALL ABOUT PAINT SEE ATTACHED INVOICES & DOCUMENTS

NHTSA ODI #11287539

Official recalls

26V252000 · Structure:body:hatchback/liftgate:support Device/strut

Apr 20, 2026

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Consequence & remedy

Consequence: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.

25V507000 · Structure:body:hatchback/liftgate:support Device/strut

Aug 7, 2025

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Consequence & remedy

Consequence: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002

20V403000 · Seat Belts: Rear/other:buckle Assembly

Jul 13, 2020

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.

Consequence & remedy

Consequence: An unrestrained occupant has an increased risk of injury in the event of a crash.

Remedy: MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.

18V620000 · Electrical System:software; Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Sep 14, 2018

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence & remedy

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Additional source detail variants (2)

Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Electrical System:software

18V621000 · Electrical System:software; Electronic Stability Control (esc); Forward Collision Avoidance: Adaptive Cruise Control; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Sep 14, 2018

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

Consequence & remedy

Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.

Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

Additional source detail variants (4)

Forward Collision Avoidance: Adaptive Cruise Control

Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.

Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

Electronic Stability Control (esc)

Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.

Electrical System:software

Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.