NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
45 reportsClear category filter87,000 miles · Aug 4, 2014
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2003 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE TRAVELING AT APPROXIMATELY 40 MPH, THE DEFROSTER FAILED TO ACTIVATE. THE CONTACT ATTEMPTED TO USE THE TEMPERATURE CONTROLS AND SUDDENLY THERE WAS AN ABNORMAL NOISE. THE FAILURE OCCURRED WHEN THE DEFROSTER, A/C, OR HEATER WAS ACTIVATED. AS A RESULT, THE …
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TL* THE CONTACT OWNS A 2003 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE TRAVELING AT APPROXIMATELY 40 MPH, THE DEFROSTER FAILED TO ACTIVATE. THE CONTACT ATTEMPTED TO USE THE TEMPERATURE CONTROLS AND SUDDENLY THERE WAS AN ABNORMAL NOISE. THE FAILURE OCCURRED WHEN THE DEFROSTER, A/C, OR HEATER WAS ACTIVATED. AS A RESULT, THE CONTACT'S VISIBILITY WAS IMPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
NHTSA ODI #10618612
150,000 miles · Jan 21, 2014
Visibility
TL* THE CONTACT OWNS A 2003 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEAT CONTROL MODULE WAS ACTIVATED BUT COLD AIR BEGAN TO CIRCULATE OUT OF THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT N…
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TL* THE CONTACT OWNS A 2003 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEAT CONTROL MODULE WAS ACTIVATED BUT COLD AIR BEGAN TO CIRCULATE OUT OF THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10560747
Mileage unknown · Sep 8, 2011
Visibility
IN THE LATE WINTER OF 2011 MY CAR HEATER BEGAN TO MAKE STRANGE NOISES THEN WOULD WORK FINE. SOON AFTER THAT HAPPENED, THE HEAT STOPPED WORKING. ONLY COLD AIR WOULD PUSH THROUGH THE SYSTEM. I UNDERSTAND THAT THE AC IS NOT CONSIDERED A NECESSITY, BUT I BEG TO DIFFER ON HEAT, CONSIDERING OUR TECHNOLOGICAL STATE. A HEATER KEEPS WIN…
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IN THE LATE WINTER OF 2011 MY CAR HEATER BEGAN TO MAKE STRANGE NOISES THEN WOULD WORK FINE. SOON AFTER THAT HAPPENED, THE HEAT STOPPED WORKING. ONLY COLD AIR WOULD PUSH THROUGH THE SYSTEM. I UNDERSTAND THAT THE AC IS NOT CONSIDERED A NECESSITY, BUT I BEG TO DIFFER ON HEAT, CONSIDERING OUR TECHNOLOGICAL STATE. A HEATER KEEPS WINDOWS DEFROSTED AND CLEAR OF HUMIDITY THAT WOULD OTHERWISE CLOUD VISION OR WORSE, COMPLETELY HINDER TOTAL VISIBILITY. THE IDEA OF HAVING HEAT IN A CAR SEEMS LIKE A LUXURY BUT, IN REALITY IT IS REALLY A BASIC DRIVING NEED. THERE IS ABSOLUTELY NO EXCUSE AS TO WHY A CONSUMER SHOULD PAY $20,000, BRAND NEW, FOR A CAR THAT'S HEATER IS ALL TOO OFTEN BROKE BEFORE 60,000 MILES. THE COST OF REPAIR CAN EASILY COST $1000, DUE TO THE LABOR. THERE HAVE BEEN ACCOUNTS OF THEM BREAKING AGAIN, ONE YEAR LATER. THE HEATER SYSTEM NEEDS TO BE RESEARCHED AND ADDRESSED IN THE 03' GALANTS. IT KEEPS THE WINDOWS CLEAR SO CONSUMERS CAN SAFELY DRIVE THEIR CAR. *TR
NHTSA ODI #10424373
Mileage unknown · Dec 8, 2010
Electrical SystemVisibility
HEAT STOPPED WORKING DUE TO A FAULTY HEAT CONTROL VALVE. FIRST IT STARTED MAKING A CLICKING NOISE AND NOW I HAVE NO HEAT AT ALL. *TR
NHTSA ODI #10369597
59,600 miles · Oct 13, 2010
Visibility
THE HEATER CONTROL VALVE BEGAN MAKING CLICKING NOISES ABOUT A MONTH AGO IN MY 2003 MITSUBISHI GALANT V6 LS. THE CAR HAS ONLY 59,000 MILES ON IT. THEN THIS MORNING WITH OUTSIDE TEMPERATE OF 41 DEGREES HERE IN MINNEAPOLIS THE HEAT WOULD NOT TURN ON. THE HEATER CONTROL VALVE IS NOW STUCK IN THE COLD MODE. I HAD TO DRIVE MY 2 YEAR O…
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THE HEATER CONTROL VALVE BEGAN MAKING CLICKING NOISES ABOUT A MONTH AGO IN MY 2003 MITSUBISHI GALANT V6 LS. THE CAR HAS ONLY 59,000 MILES ON IT. THEN THIS MORNING WITH OUTSIDE TEMPERATE OF 41 DEGREES HERE IN MINNEAPOLIS THE HEAT WOULD NOT TURN ON. THE HEATER CONTROL VALVE IS NOW STUCK IN THE COLD MODE. I HAD TO DRIVE MY 2 YEAR OLD TO DAY CARE IN A COLD CAR. THE REPLACEMENT COST BY THE DEALER IS $1000. THE INTERNET FINDING SHOWS MOST GALANT OWNERS HAVE HAD FAILED HEATER CONTROL VALVE. THIS CAN PUT DRIVERS IN UNSAFE SITUATIONS BECAUSE WE CAN NOT DEFROST THE WINDSHIELD WHEN ITS COLD OUTSIDE.
NHTSA ODI #10360226
75,000 miles · Sep 21, 2010
Engine And Engine CoolingVisibility
2003 GALANT ES. V-6 MOTOR. HAD TO REPLACE HEATER CONTROL VALVE DUE TO NO HEAT. CLICKING NOISE FROM TIME TO TIME THEN NOTHING AS WELL AS NO HEAT. NO SOONER DID I REPLACE THAT AND THEN HEAT SELECTOR QUIT WORKING. CAN NOT CHANGE FROM VENTS TO DEFROST. MECHANIC SAID HEATER BOX WARPED AND COST ABOUT 2500.00 TO FIX THIS. NOW PU…
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2003 GALANT ES. V-6 MOTOR. HAD TO REPLACE HEATER CONTROL VALVE DUE TO NO HEAT. CLICKING NOISE FROM TIME TO TIME THEN NOTHING AS WELL AS NO HEAT. NO SOONER DID I REPLACE THAT AND THEN HEAT SELECTOR QUIT WORKING. CAN NOT CHANGE FROM VENTS TO DEFROST. MECHANIC SAID HEATER BOX WARPED AND COST ABOUT 2500.00 TO FIX THIS. NOW PULLING INTO THE DRIVEWAY, THE RADIATOR BURST OPEN ON THE FRONT SIDE. ABOUT A 4 INCH OPENING JUST TO THE RIGHT SIDE OF CAP IF YOU ARE FACING THE CAR. MECHANIC HAS SAID ALL OF THIS IS VERY COMMON IN THESE CARS AND MITSUBISHI SHOULD HAVE DONE SOMETHING TO TAKE CARE OF THESE PROBLEMS AS EVERY GALANT MADE HAS HAD SAME ISSUES.. *TR
NHTSA ODI #10356713
Mileage unknown · Oct 14, 2009
Visibility
I HAVE A 2003 GALANT AND MY HEATER HAS FAILED THERE IS AIR BLOWING BUT IT'S NOT HOT. WHEN I TURN THE DIAL FROM COLD TO HOT IT WAS MAKING A RATTLING SOUND WHICH I THOUGHT IT MIGHT BE IN THE VENT AREA, THINKING MAYBE IT WAS JUST NOT TURNING. COME TO FIND OUT IT'S THE HEATER CORE AND IT'S OVER $500 TO REPAIR. I THINK THIS IS RIDICU…
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I HAVE A 2003 GALANT AND MY HEATER HAS FAILED THERE IS AIR BLOWING BUT IT'S NOT HOT. WHEN I TURN THE DIAL FROM COLD TO HOT IT WAS MAKING A RATTLING SOUND WHICH I THOUGHT IT MIGHT BE IN THE VENT AREA, THINKING MAYBE IT WAS JUST NOT TURNING. COME TO FIND OUT IT'S THE HEATER CORE AND IT'S OVER $500 TO REPAIR. I THINK THIS IS RIDICULOUS I HAVE SEEN MANY COMPLAINTS ONLINE DATING BACK TO 2006 AND I BELIEVE THAT MITSUBISHI SHOULD RECALL THIS PROBLEM AND TAKE RESPONSIBILITY. *TR
NHTSA ODI #10287416
Mileage unknown · Oct 4, 2009
Visibility
FOR A WHILE THE AC AND HEATER FAN HAS BEEN MAKING A "RUBBING" SOUND WITHIN THE DASHBOARD IN MY 2003 MITSUBISHI GALANT. A FEW MONTHS LATER, THE HEAT IN THE CAR HAD TOTALLY STOPPED WORKING. AS IT GETS COLDER OUTSIDE, THE WINDSHIELD FOGS AND WITHOUT HEAT, THERE IS NO WAY TO DEFROST IT CAUSING INABILITY TO SEE CLEARLY THROUGH THE WI…
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FOR A WHILE THE AC AND HEATER FAN HAS BEEN MAKING A "RUBBING" SOUND WITHIN THE DASHBOARD IN MY 2003 MITSUBISHI GALANT. A FEW MONTHS LATER, THE HEAT IN THE CAR HAD TOTALLY STOPPED WORKING. AS IT GETS COLDER OUTSIDE, THE WINDSHIELD FOGS AND WITHOUT HEAT, THERE IS NO WAY TO DEFROST IT CAUSING INABILITY TO SEE CLEARLY THROUGH THE WINDSHIELD. THIS PROBLEM CAN OBVIOUSLY LEAD TO CAR ACCIDENTS. THE PART HAS NOT YET BEEN REPLACED BUT IS CURRENTLY BEING LOOKED INTO. *TR
NHTSA ODI #10286264
80,000 miles · May 30, 2009
Electrical SystemVisibility
THE PROBLEM STARTED ABOUT A YEAR AGO. THE CONSTANT RATTLING SOUND BEHIND THE DASHBOARD WHEN YOU FIRST TURN ON THE HEAT. AFTER ABOUT 10-15 SECS IT STOPS. THEN EVENTUALLY THE RATTLING SOUND STOPS COMPLETELY WHEN YOU TURN ON THE HEAT AND SO DOES THE HEAT AND THE DEFROSTER. I LOST HEAT THE FIRST TIME BACK AROUND DECEMBER OF 2008…
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THE PROBLEM STARTED ABOUT A YEAR AGO. THE CONSTANT RATTLING SOUND BEHIND THE DASHBOARD WHEN YOU FIRST TURN ON THE HEAT. AFTER ABOUT 10-15 SECS IT STOPS. THEN EVENTUALLY THE RATTLING SOUND STOPS COMPLETELY WHEN YOU TURN ON THE HEAT AND SO DOES THE HEAT AND THE DEFROSTER. I LOST HEAT THE FIRST TIME BACK AROUND DECEMBER OF 2008. IT CAME BACK ON WITHIN TWO WEEKS AND STAYED ON DURING THE WINTER. AROUND THE FIRST OF MAY, I LOST HEAT AGAIN AND IT HAS NOT BEEN BACK ON SINCE. *TR
NHTSA ODI #10272409
80,000 miles · Apr 23, 2009
VisibilityFire
TL*THE CONTACT OWNS 2003 MITSUBISHI GALANT. IMMEDIATELY, AFTER STARTING THE ENGINE THE POWER WINDOW CONTROL MECHANISM WAS ACTIVATED IN THE DOWNWARD POSITION ON THE FRONT PASSENGER SIDE. THERE WAS A STRONG BURNING SMELL AND A CRACKLING NOISE. SMOKE AND SMALL FLAMES EXPELLED FROM THE FRONT PASSENGER DOOR PANEL. THE CONTACT EXTING…
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TL*THE CONTACT OWNS 2003 MITSUBISHI GALANT. IMMEDIATELY, AFTER STARTING THE ENGINE THE POWER WINDOW CONTROL MECHANISM WAS ACTIVATED IN THE DOWNWARD POSITION ON THE FRONT PASSENGER SIDE. THERE WAS A STRONG BURNING SMELL AND A CRACKLING NOISE. SMOKE AND SMALL FLAMES EXPELLED FROM THE FRONT PASSENGER DOOR PANEL. THE CONTACT EXTINGUISHED THE FIRE WITHOUT INJURY. HE DID NOT NOTIFY THE FIRE DEPARTMENT. THE INSIDE OF THE DOOR PANEL EXHIBITED SEVERE DAMAGE FROM THE FLAMES. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AND THE VEHICLE IS BEING REPAIRED. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
NHTSA ODI #10266457
NHTSA investigations
2EA08011 · Passenger Door Fire
Opened Jul 1, 2008 · Closed Aug 21, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:fuses And Circuit Breakers; Electrical System:wiring:interior/under Dash; Visibility; Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Additional source detail variants (5)
Electrical System
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:fuses And Circuit Breakers
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:interior/under Dash
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
PE08014 · Passenger Door Fire
Opened Mar 4, 2008 · Closed Jul 1, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Electrical System:wiring:interior/under Dash; Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Additional source detail variants (6)
Electrical System
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring:interior/under Dash
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:glass, Side/rear
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
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