IllustrationHEATER NOT WORKING IN 2002 MITSUBISHI GALANT. *TR
2002 Mitsubishi Galant
Owner reports · Recalls · Investigations
More warning signs than most Galant years
Owner complaints for the 2002 Mitsubishi Galant are substantially higher than the model-year median of 26.
About this comparison →How this year compares
Owner complaints by model year
Compare all Galant years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
150–25K
1725–50K
1450–75K
1475–100K
16100–150K
1150K+
77 reports with mileage · 58 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
21 crash reports10 fire reports15 injury reports
What owners actually said
135 reportsI BOUGHT THE CAR, AN 02 MITSUBISHI GALANT FROM A PRIVATE OWNER WHO POINTED OUT TO ME THE KNOCKING SOUND IN THE DASH WHEN SWITCHING FROM COLD TO HOT AIR. A FRIEND OF MINE HAS THE SAME CAR AND THE SAME PROBLEM. YESTERDAY MINE STOPPED KNOCKING AND BLOWING ANY HOT AIR AT ALL. IT SOUNDS ONLINE LIKE MANY PEOPLE HAS BEEN MISTREATED …
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I BOUGHT THE CAR, AN 02 MITSUBISHI GALANT FROM A PRIVATE OWNER WHO POINTED OUT TO ME THE KNOCKING SOUND IN THE DASH WHEN SWITCHING FROM COLD TO HOT AIR. A FRIEND OF MINE HAS THE SAME CAR AND THE SAME PROBLEM. YESTERDAY MINE STOPPED KNOCKING AND BLOWING ANY HOT AIR AT ALL. IT SOUNDS ONLINE LIKE MANY PEOPLE HAS BEEN MISTREATED BY THE DEALERSHIP IN REGARD TO THIS MATTER. NOW I DON'T KNOW WHAT TO DO, BECAUSE I HAVE TO HAVE AT LEAST DEFROST IN MY COMMUTER CAR! PLEASE REVIEW THIS CHRONIC PROBLEM WITH THIS MODEL. *TR
I BOUGHT A 2002 MITSUBISHI GALANT I TOOK CARE OF IT BY KEEPING IT WASHED AND WAXED AND AFTER 6 MONTHS I HAD THE CAR I STARTED TO SEE SOME SPOTS ON MY CAR STARTING TO FADE,A YEAR LATER IT LOOKED AS IF I HAD MY CAR FOR ABOUT 8 YEARS BECAUSE THE PAINT JOB IS REALLY BAD. I SEE ALOT OF CARS DAILY THAT LOOKS LIKE MINE AND I KNOW THAT …
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I BOUGHT A 2002 MITSUBISHI GALANT I TOOK CARE OF IT BY KEEPING IT WASHED AND WAXED AND AFTER 6 MONTHS I HAD THE CAR I STARTED TO SEE SOME SPOTS ON MY CAR STARTING TO FADE,A YEAR LATER IT LOOKED AS IF I HAD MY CAR FOR ABOUT 8 YEARS BECAUSE THE PAINT JOB IS REALLY BAD. I SEE ALOT OF CARS DAILY THAT LOOKS LIKE MINE AND I KNOW THAT THERE WAS A PROBLEM WITH THE PAINT THAT MITSUBISHI USED TO PAINT THESE CARS BUT THEY AREN'T DOING ANYTHING ABOUT IT AND I THINK THAT THAT IS WRONG. THERE ARE HUNDREDS OF GALANTS OUT THERE MAYBE MORE AND THEY ACT AS IF NOTHINGS WRONG, I FEEL LIKE THERE WRONG AND THEY KNOW IT THEY JUST DON'T WANT TO DO ANYTHING ABOUT IT AND I'M CLEARLY TIRED OF IT AND THINK SOMEONE SHOULD DO SOMETHING ABOUT IT. IT DOESN'T MAKE ANY SENSE TO ME BECAUSE I CAN UNDERSTAND MAYBE 1 OR 10 CARS BUT WE ARE TALKING ABOUT A WHOLE LOT MORE THEN THAT AND IF THEY'RE NOT GOING TO OWN IT TO THERE RESPONSIBILITY THAN I THINK I NEED TO GET ME A LAWYER AND LET HIM TAKE OVER MINE AND EVERYONE ELSE'S CASE. *TR
TWO WEEKS AGO OUR CARS? PASSENGER FRONT PANEL STARTED TO SMOKE WITHIN A FEW MINUTES THE ENGINE WAS STARTED. AT THE TIME IT HAPPENED WE DID NOT KNOW WHERE THE SMOKE WAS COMING FROM. WHEN I WENT TO GET CLOSER TO THE SMOKE IT WAS THE PANEL WHERE THE WINDOW AND DOOR BUTTONS ARE. THE SECURITY GUARD IN OUR BUILDING HAD A FLASHLIGHT A…
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TWO WEEKS AGO OUR CARS? PASSENGER FRONT PANEL STARTED TO SMOKE WITHIN A FEW MINUTES THE ENGINE WAS STARTED. AT THE TIME IT HAPPENED WE DID NOT KNOW WHERE THE SMOKE WAS COMING FROM. WHEN I WENT TO GET CLOSER TO THE SMOKE IT WAS THE PANEL WHERE THE WINDOW AND DOOR BUTTONS ARE. THE SECURITY GUARD IN OUR BUILDING HAD A FLASHLIGHT AND SAW THE TOP PART OF THE PANEL WAS MELTING, HE WAS ABLE TO LIFT THE MELTING PLASTIC AND INSIDE THE DOOR THE SMOKE AND FLAMES WERE. THE FIRE EXTINGUISHED AND WE PULLED THE FUSE. NOW WE HAVE NO POWER WINDOWS ON ALL SO WE ARE DRIVING WITHOUT THE ABILITY OF OPENING THE WINDOWS. THANK GOD WE WERE NOT ON THE HIGHWAY WHEN IT STARTED. I CALLED MITSUBISHI AND THEY TOLD ME THERE WERE NO RECALLS FOR THIS PROBLEM YET ON YOUR SITE THERE WERE TWO OTHERS WITH THE SAME PROBLEM. SINCE IT?S PASSED THE WARRANTY TIME THEY ARE NOT RESPONSIBLE TO PAY FOR THE DAMAGES. I DO UNDERSTAND THE INSURANCE COMPANY WILL PAY FOR IT BUT SINCE I HAVE A DEDUCTIBLE OF $500 I MUST PAY FOR IT. MITSUBISHI CUSTOMER SERVICE SAID IF THE INSURANCE COMPANY FINDS THE PIECE TO BE A DEFECT, THEY WOULD NEED TO PUT IN A CLAIM FOR IT. I DON?T UNDERSTAND WHY A CAR OF ONLY 5 YEARS OLD HAD THIS PROBLEM. I ALSO HAVE OTHER PROBLEMS TO MENTION SINCE WHEN I LOOKED AT THIS SITE I TOO HAVE A PROBLEM WITH CLICKING SOUND WHEN I PUT ON THE HEATER. SOMETIMES THE HEATER DOESN?T WORK. THIS COULD HAVE BEEN A TRAGIC SITUATION. DOES SOMEONE HAVE TO DIE FOR THESE PROBLEMS TO GET FIXED. I AM NOW WORRY SINCE I ALSO HAVE ANOTHER CAR THE SAME MAKE , MODEL AND YEAR. PLEASE INFORM ME WHAT ELSE I NEED TO DO TO SOLVE THIS PROBLEM. THANK YOU.*CN
MY DAUGHTER HAD A FRONT END COLLISION WITH OUR 2002 MITSUBISHI GALANT. A GENTLEMAN RAN A STOP SIGN AND MY DAUGHTER COLLIDED WITH HIS VEHICLE. THE FRONT OF THE GALANT HIT THE SIDE OF HIS DRIVER'S DO, THE GALANT RECEIVED HEAVY DAMAGE AND THE INSURANCE HAS CLAIMED IT A TOTAL LOSS. THE AIRBAGS DID NOT DEPLOY. MY DAUGHTER PULLED …
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MY DAUGHTER HAD A FRONT END COLLISION WITH OUR 2002 MITSUBISHI GALANT. A GENTLEMAN RAN A STOP SIGN AND MY DAUGHTER COLLIDED WITH HIS VEHICLE. THE FRONT OF THE GALANT HIT THE SIDE OF HIS DRIVER'S DO, THE GALANT RECEIVED HEAVY DAMAGE AND THE INSURANCE HAS CLAIMED IT A TOTAL LOSS. THE AIRBAGS DID NOT DEPLOY. MY DAUGHTER PULLED ALL THE MUSCLES IN HER BACK, AND SHE HAS A BAD CASE OF WHIPLASH WHICH SHE TORE ALL THE MUSCLES IN HER NECK REQUIRING PHYSICAL THERAPY TWICE A WEEK. *TR
ABOUT THREE YEARS AGO I GOT THIS CLICKING NOISE BEHIND MY DASH AND MY HEAT QUIT WORKING. WELL IF IT WOULD CLICK AGAIN IT WOULD WORK. WELL IT FINALLY QUIT WORKING ALL TOGETHER AND AFTER DOING SOME RESEARCH MITSUBISHI SEEMS TO BE PUTTING BAD HEAT CONTROL MOTORS IN THEIR CARS. MY CAR 2002 AND IT STARTED THIS IN 2004. AS MUCH AS I'V…
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ABOUT THREE YEARS AGO I GOT THIS CLICKING NOISE BEHIND MY DASH AND MY HEAT QUIT WORKING. WELL IF IT WOULD CLICK AGAIN IT WOULD WORK. WELL IT FINALLY QUIT WORKING ALL TOGETHER AND AFTER DOING SOME RESEARCH MITSUBISHI SEEMS TO BE PUTTING BAD HEAT CONTROL MOTORS IN THEIR CARS. MY CAR 2002 AND IT STARTED THIS IN 2004. AS MUCH AS I'VE PAID FOR THIS CAR THIS IS UNACCEPTABLE. THIS IS NOT A CHEAP PART TO HAVE FIXED AS I HAVE FOUND FROM MY RESEARCH. IT WOULD BE ONE THING IF I WAS THE ONLY ONE IT HAPPENED TO BUT IT SEEMS TO BE A PROBLEM WITH MITSUBISHIS AND I BELIEVE THEY SHOULD HAVE TO REPLACE THEIR FAULTY PART. THANK YOU! *TR
HEATER NO LONGER WORKS. *TR
2002 MITSHUBISHI GALANT- HEAT STOPPED WORKING AT 75,000 MILES. WHEN TURNING ON HEAT CAR BEGAN MAKING A "GARGLING" NOISE AND THEN EVENTUALLY STOPPED WORKING ALL TOGETHER. A/C WORKS FINE JUST THE HEAT WILL NOT COME ON! *TR
THE HEATER CONTROL MOTOR ON MY CAR HAS FAILED TWICE SINCE I BOUGHT THE CAR A YEAR AND A HALF AGO. *TR
THE FANS MAKES NOISE AND THERE IS NO A/C - HEAT. DEALERSHIP SAYS THAT IT MAY BE THE HEATER CONTROL UNIT. SEARCHED THE WEB AND ALOT OF MITS. GALANTS ARE HAVING THIS SAME PROBLEM. *TR
Official recalls
204V428000 · Equipment:other:labels
Sep 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
02V147000 · Electrical System:wiring:front Underhood
May 29, 2002
ON CERTAIN PASSENGER VEHICLES, ROUTING OF THE VEHICLE'S FRONT HARNESS CAN ALLOW IT TO COME IN CONTACT WITH A ROUGH EDGE, ALLOWING ABRASION. THIS COULD RESULT IN GROUNDED CIRCUITS.
Consequence & remedy
Consequence: THERE COULD BE A LOSS OF STOP OR TURN SIGNAL LAMP OPERATION OR ENGINE HESITATION.
Remedy: DEALERS WILL INSTALL A PROTECTOR, ELIMINATING ANY HARNESS CONTACT. OWNER NOTIFICATION BEGAN JULY 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AT 1-800-222-0037.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA08011 · Passenger Door Fire
Opened Jul 1, 2008 · Closed Aug 21, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:fuses And Circuit Breakers; Electrical System:wiring:interior/under Dash; Visibility; Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Additional source detail variants (5)
Electrical System
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:fuses And Circuit Breakers
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:interior/under Dash
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
PE08014 · Passenger Door Fire
Opened Mar 4, 2008 · Closed Jul 1, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Electrical System:wiring:interior/under Dash; Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Additional source detail variants (6)
Electrical System
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring:interior/under Dash
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:glass, Side/rear
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.