NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
135 reportsMileage unknown · Jul 19, 2004
Air BagsEquipmentSeatsCrashInjury
VEHICLE WAS COMPLETELY STOPPED WHEN REAR-ENDED BY CHEVY SUBURBAN TRAVELING APPROX. 50 MPH. CAR WAS THRUST FORWARD OVER 50 AND STRUCK REAR-END OF PICKUP TRUCK. DRIVER SIDE SEAT BROKE ON IMPACT-CAUSED SEAT TO SLIDE COMPLETELY FORWARD. NO AIR BAG DEPLOYMENT. DRIVER WAS RESTRAINED IN SEAT BELT, BUT STILL HIT HEAD ON WINDSHIELD RESUL…
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VEHICLE WAS COMPLETELY STOPPED WHEN REAR-ENDED BY CHEVY SUBURBAN TRAVELING APPROX. 50 MPH. CAR WAS THRUST FORWARD OVER 50 AND STRUCK REAR-END OF PICKUP TRUCK. DRIVER SIDE SEAT BROKE ON IMPACT-CAUSED SEAT TO SLIDE COMPLETELY FORWARD. NO AIR BAG DEPLOYMENT. DRIVER WAS RESTRAINED IN SEAT BELT, BUT STILL HIT HEAD ON WINDSHIELD RESULTING IN BRAIN INJURY. *JB
NHTSA ODI #10082204
33,000 miles · Jun 10, 2004
Air BagsService Brakes, AirCrash
BRAKES FAILED TO STOP VEHICLE, HIT ANOTHER VEHICLLE THEN A CONCRETE BARRIER. SPEED APPROXIMATELY 45 MPH, BOTH FRONTAL AIRBAGS FAILED TO DEPLOY.*AK
NHTSA ODI #10075144
Mileage unknown · Jun 1, 2004
Air BagsCrashInjury
WHILE DRIVING 50 MPH CONSUMER'S VEHICLE REAR-ENDED ANOTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID DEPLOY. *AK
NHTSA ODI #10075453
25,000 miles · May 21, 2004
Air BagsCrashInjury
A FRONT END COLLISION WITH A TRUCK GOING 40 MPH IN AN INTERSECTION. THE AIR BAGS DID NOT DEPLOY RESULTING IN HEAD, CHEST, NECK, AND BACK INJURY. *AK
NHTSA ODI #10072956
100 miles · May 1, 2004
Service Brakes, Hydraulic
I BOUGHT MY GALANT IN OCTOBER OF 2002, THE FIRST YEAR I HAD THE CAR I HAD TO TAKE IT IN FOR THE BRAKES SQUEAKING AND GRINDING FOUR TIMES. EACH TIME THE DEALER SAID THAT THERE WAS NOTHING WRONG, AND SENT ME BACK HOME. I WAS TOLD THAT IT WAS MY FAULT THAT MY BRAKES WERE BAD BECAUSE OF HOW I DRIVE. I ONLY HAD THE CAR FOR A COUPL…
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I BOUGHT MY GALANT IN OCTOBER OF 2002, THE FIRST YEAR I HAD THE CAR I HAD TO TAKE IT IN FOR THE BRAKES SQUEAKING AND GRINDING FOUR TIMES. EACH TIME THE DEALER SAID THAT THERE WAS NOTHING WRONG, AND SENT ME BACK HOME. I WAS TOLD THAT IT WAS MY FAULT THAT MY BRAKES WERE BAD BECAUSE OF HOW I DRIVE. I ONLY HAD THE CAR FOR A COUPLE WEEKS WHEN MY BRAKES STARTED SQUEEKING AND GRINDING THE FIRST TIME. I CONTACTED MITSUBISHI, AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH MY VEHICLE, AND THAT THEY WERE NOT GOING TO FIX THE PROBLEM. I FEEL LIKE THIS IS AN UNSAFE CAR FOR MY CHILD TO RIDE IN BECAUSE I DO NOT KNOW WHEN MY BRAKES MIGHT FAIL OR REALLY WHAT IS WRONG WITH THEM. MY ENGINE ALSO HAS A BURNING SMELL TO IT ALMOST ALL THE TIME, AND I WAS TOLD THAT THERE WAS NOTHING WRONG BY MITSUBISHI. I ALSO HAVE NUMEROUS FRIENDS THAT HAVE GALANTS AND HAVE THE SAME BREAK PROBLEMS.*AK
NHTSA ODI #10068148
38,000 miles · Apr 27, 2004
Suspension
1) 2002 GALANT WITH FRONT SUSPENSION RATTLE. (JUST 4,000 MILES OUTSIDE OF WARRANTY.) 2) DIAGNOSIS, EXCESSIVE PLAY IN FRONT-RIGHT SUSPENSION STABILIZER LINK JOINT, PART NO. MR333763 (OLD PART IS AVAILABLE). PREMATURE FAILURE DUE TO INFERIOR QUALITY OF PLASTIC SOCKET IN JOINT! 3) MITSUBISHI DEALERSHIP REFUSED TO EXTEND WARRA…
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1) 2002 GALANT WITH FRONT SUSPENSION RATTLE. (JUST 4,000 MILES OUTSIDE OF WARRANTY.) 2) DIAGNOSIS, EXCESSIVE PLAY IN FRONT-RIGHT SUSPENSION STABILIZER LINK JOINT, PART NO. MR333763 (OLD PART IS AVAILABLE). PREMATURE FAILURE DUE TO INFERIOR QUALITY OF PLASTIC SOCKET IN JOINT! 3) MITSUBISHI DEALERSHIP REFUSED TO EXTEND WARRANTY COVERAGE OF PART DESPITE UNUSAL FAILURE. *AK
NHTSA ODI #10067940
Mileage unknown · Mar 22, 2004
Seat BeltsCrash
GRACO SNUGRIDE MODEL # 7464-CEL. ON 3/16/2004, DURING A FOUR CAR PILE UP, CONSUMER'S VEHICLE WAS REAR ENDED. DURING THE COLLISION, THE INFANT CHILD SEAT TURNED OVER ON ITS SIDE. THE CHILD SEAT WAS INSTALLED AT AN INSPECTION STATION BY A CERTIFIED CHILD SEAT TECHNICIAN PRIOR TO TH ECOLLISION. ALSO, ON 3/21/2004, WHILE MAKING …
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GRACO SNUGRIDE MODEL # 7464-CEL. ON 3/16/2004, DURING A FOUR CAR PILE UP, CONSUMER'S VEHICLE WAS REAR ENDED. DURING THE COLLISION, THE INFANT CHILD SEAT TURNED OVER ON ITS SIDE. THE CHILD SEAT WAS INSTALLED AT AN INSPECTION STATION BY A CERTIFIED CHILD SEAT TECHNICIAN PRIOR TO TH ECOLLISION. ALSO, ON 3/21/2004, WHILE MAKING A RIGHT TURN, THE CHILD SEAT FELL OVER ON ITS SIDE. *AK
NHTSA ODI #10064614
12,000 miles · Feb 27, 2004
Service Brakes, Hydraulic
MY VEHICLE HAS BEEN IN OUT OF THE REPAIR SHOP REGARDING MY BRAKES. NONE OF THE TECHNICIANS AT OURISMAN MITSUBISHI CAN IDENTIFY WHAT IS CAUSING THE PROBLEM. UPON THE REQUEST OF THE GM, I TOOK MY VEHICLE TO THEM TO HAVE IT INSPECTED AGAIN. I PURCHASED MY VEHICLE IN 2002 AND IN THAT YEAR I HAVE TAKEN MY VEHICLE TO THE SERVICE DEPAR…
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MY VEHICLE HAS BEEN IN OUT OF THE REPAIR SHOP REGARDING MY BRAKES. NONE OF THE TECHNICIANS AT OURISMAN MITSUBISHI CAN IDENTIFY WHAT IS CAUSING THE PROBLEM. UPON THE REQUEST OF THE GM, I TOOK MY VEHICLE TO THEM TO HAVE IT INSPECTED AGAIN. I PURCHASED MY VEHICLE IN 2002 AND IN THAT YEAR I HAVE TAKEN MY VEHICLE TO THE SERVICE DEPARTMENT TO HAVE MY BRAKES WORKED ON. MY BRAKES ARE CONSTANTLY PRODUCING A GRINDING NOISE. THE GRINDING NOISE ALSO MAKES MY VEHICLE VIBRATE WHEN BRAKING. I HAVE FILED SEVERAL CLAIMS REGARDING THE ISSUE WITH BBB AND MISUBISHI HAS NOT YET PERFORMED A THOROUGH INSPECTION ON MY BRAKES, FRONT AND REAR AS PROMISED, TO DETERMINE WHAT IS CAUSING THIS PROBLEM. *AK
NHTSA ODI #10059954
15,200 miles · Feb 21, 2004
Electrical System
TWO WEEKS AGO AS I WAS DRIVING TO WORK, MY GALANT SIMPLY STOPPED MOVING. THE ENGINE WAS STILL RUNNING, ALL THE WARNING LIGHTS CAME ON, BUT THE CAR WOULD NOT MOVE. AFTER TURNING IT OFF AND RESTARTING IT SEVERAL TIMES, I DID GET TO WORK AND HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. THEY KEPT IT FOR 24 HOURS, DROVE IT, R…
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TWO WEEKS AGO AS I WAS DRIVING TO WORK, MY GALANT SIMPLY STOPPED MOVING. THE ENGINE WAS STILL RUNNING, ALL THE WARNING LIGHTS CAME ON, BUT THE CAR WOULD NOT MOVE. AFTER TURNING IT OFF AND RESTARTING IT SEVERAL TIMES, I DID GET TO WORK AND HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. THEY KEPT IT FOR 24 HOURS, DROVE IT, RAN SOME TESTS AND TOLD ME THEY COULDN'T FIND ANYTHING WRONG. THE SAME THING HAPPENED YESTERDAY, BUT IT STOPPED MOVING FIVE TIMES BEFORE I COULD FINALLY GET TO WORK. AGAIN I HAD IT TOWED TO THE DEALERSHIP WHERE THEY HAD IT FOR 30 HOURS; SAME RESULTS. I FEEL LIKE I'M DRIVING A TICKING BOMB--I COULD HAVE BEEN REAR-ENDED ANY OF THE TIMES WHEN THE CAR JUST STOPPED MOVING. I NEED SOMEONE TO FIND OUT WHAT'S WRONG AND FIX MY CAR. *JB
NHTSA ODI #10058622
22,616 miles · Jan 15, 2004
Engine And Engine CoolingSteeringWheels
AIRCONDITIONING LEAKS FROM BENEATH GLOVE COMPARTMENT. DRAINED TWICE BUT COMPANY WILL NOT REPAIR IF THERE IS THE PRESENCE OF ANY OUTSIDE MATERIAL SUCH AS A LEAF, A PIECE OF DEBRIS THAT THEY CLAIM IS IN THE SYSTEM. DEALER REPAIR STATED THAT THERE IS SOMETHING IN THE BODY THAT IS ALLOWING DEBRIS TO GET IN AND WHEN CONSUMER INDICA…
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AIRCONDITIONING LEAKS FROM BENEATH GLOVE COMPARTMENT. DRAINED TWICE BUT COMPANY WILL NOT REPAIR IF THERE IS THE PRESENCE OF ANY OUTSIDE MATERIAL SUCH AS A LEAF, A PIECE OF DEBRIS THAT THEY CLAIM IS IN THE SYSTEM. DEALER REPAIR STATED THAT THERE IS SOMETHING IN THE BODY THAT IS ALLOWING DEBRIS TO GET IN AND WHEN CONSUMER INDICATED THAT WAS A CAR DEFECT DEALER SAID THAT THERE WAS NOTHING THEY COULD DO. THEREFORE, DEFECT IN BODY CAUSED PROBLEM WITH COOLING SYSTEM AND NEITHER IS COVERED BY WARRANTY. CONSUMER IS ACTIVELY SEEKING REMEDY FOR THIS PROBLEM. CAR HANDLES LIKE GARBAGE. TIRES HAVE BEEN REPLACED, BRAKES, ALIGNMENT DONE TWICE AND THE CAR PULLED TO THE RIGHT STILL. AFTER BRAKES WERE DONE CAR ACTUALLY PULLED MORE TO LEFT. THE CAR STINKS. STEERING SAID TO HAVE NO PROBLEM YET SEE ABOVE. THE CAR STINKS.
NHTSA ODI #10070709
NHTSA investigations
2EA08011 · Passenger Door Fire
Opened Jul 1, 2008 · Closed Aug 21, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:fuses And Circuit Breakers; Electrical System:wiring:interior/under Dash; Visibility; Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Additional source detail variants (5)
Electrical System
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:fuses And Circuit Breakers
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:interior/under Dash
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
PE08014 · Passenger Door Fire
Opened Mar 4, 2008 · Closed Jul 1, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Electrical System:wiring:interior/under Dash; Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Additional source detail variants (6)
Electrical System
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring:interior/under Dash
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:glass, Side/rear
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
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