NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
13 reportsClear category filter68,000 miles · Jan 7, 2012
Electrical SystemEngine And Engine Cooling
I AM HAVING PROBLEMS WITH MY CAR NOT WANTING TO START. THIS HAS BEEN GOING ON FOR QUITE SOME TIME. I TOOK IT TO THE DEALER AND THEY REPLACED THE CAM SHAFT CENSOR AFTER A MONTH OR TWO THE STARTING PROBLEM STARTED AGAIN. I THEN HAD THE COILS, WIRES AND BATTERY CABLE REPLACE AND STILL HAVE THE PROBLEM. I WANT TO KNOW IF THERE H…
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I AM HAVING PROBLEMS WITH MY CAR NOT WANTING TO START. THIS HAS BEEN GOING ON FOR QUITE SOME TIME. I TOOK IT TO THE DEALER AND THEY REPLACED THE CAM SHAFT CENSOR AFTER A MONTH OR TWO THE STARTING PROBLEM STARTED AGAIN. I THEN HAD THE COILS, WIRES AND BATTERY CABLE REPLACE AND STILL HAVE THE PROBLEM. I WANT TO KNOW IF THERE HAS BEEN RECALLS FOR THESE PROBLEMS NO I HAVE NOT BEEN TOLD. I ONLY HAVE 68000 MILES ON THIS CAR AND SHOULD NOT BE HAVING THIS PROBLEM. *TR
NHTSA ODI #10442783
126,000 miles · Jul 13, 2009
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE TOWED THE VEHICLE TO THE DEALER AND THEY REPLACED THE INTAKE MANIFOLD; HOWEVER, THE FAILURE RECURRED EIGHT MONTHS LATER. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE INTAKE MANIFOLD AGAIN…
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TL*THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE TOWED THE VEHICLE TO THE DEALER AND THEY REPLACED THE INTAKE MANIFOLD; HOWEVER, THE FAILURE RECURRED EIGHT MONTHS LATER. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE INTAKE MANIFOLD AGAIN. THIS TIME THE REPAIRS ONLY LASTED TWO MONTHS BEFORE FAILING AGAIN. THE VEHICLE IS CURRENTLY BEING TOWED BACK TO THE DEALER. THE INTAKE MANIFOLD IS PRONE TO CRACKING WHERE IT IS CONNECTED TO THE THROTTLE BODY. THROUGH RESEARCH, THE CONTACT FOUND THIS TO BE A VERY COMMON ISSUE WITH THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE CONTACT BELIEVES THAT A RECALL SHOULD BE ISSUED DUE TO THE MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 126,000 AND CURRENT MILEAGE WAS 147,000. UPDATED 08/04/09. *LJ THE CONSUMER STATED THE INTAKE MANIFOLD WAS PRONE TO CRACKING SINCE IT IS CONNECTED TO THE THROTTLE BODY. UPDATED 08/06/09*JB
NHTSA ODI #10276501
101,000 miles · Jun 30, 2008
Engine And Engine Cooling
I HAVE A 02 GALANT THAT WITH OUT ANY WARNING SIGNS AT ALL THE WHOLE CAR JUST SHUT DOWN AND STOPPED WORKING WHILE DRIVING COME TO FIND OUT ITS THE ENGINE I DON'T UNDERSTAND WHY BECAUSE I WAS KEEPING THE CAR UP TO DATE ON SERVICES NEEDED IT WOULD COST MORE THAN THE CAR IS WORTH TO GET FIXED SO FOR KNOW IM STUCK WITH A MONTHLY PAY…
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I HAVE A 02 GALANT THAT WITH OUT ANY WARNING SIGNS AT ALL THE WHOLE CAR JUST SHUT DOWN AND STOPPED WORKING WHILE DRIVING COME TO FIND OUT ITS THE ENGINE I DON'T UNDERSTAND WHY BECAUSE I WAS KEEPING THE CAR UP TO DATE ON SERVICES NEEDED IT WOULD COST MORE THAN THE CAR IS WORTH TO GET FIXED SO FOR KNOW IM STUCK WITH A MONTHLY PAYMENT AND A BROKE DOWN CAR IN MY DRIVEWAY. *TR
NHTSA ODI #10232667
74,000 miles · May 24, 2008
Engine And Engine Cooling
HEATER NOT WORKING IN 2002 MITSUBISHI GALANT. *TR
NHTSA ODI #10228819
83,072 miles · Jul 7, 2007
Engine And Engine CoolingFuel System, GasolineSuspension
I PURCHASED MY VEHICLE USED FROM A DEALERSHIP HERE LOCALLY, AND HAVE HAD PROBLEMS WITH IT EVER SINCE I BOUGHT IT IN LATE MAY OF 2007, MY BRAKES HAVE STARTED TO SQUEAK, I OVERHEATED DUE TO EITHER A FAULTY WATER PUMP AND/OR THERMOSTAT, AND I HAVE NOTICED THAT THE STEERING PULLED SLIGHTLY TO THE RIGHT, AND I PUT NEW TIRES ON IT AN…
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I PURCHASED MY VEHICLE USED FROM A DEALERSHIP HERE LOCALLY, AND HAVE HAD PROBLEMS WITH IT EVER SINCE I BOUGHT IT IN LATE MAY OF 2007, MY BRAKES HAVE STARTED TO SQUEAK, I OVERHEATED DUE TO EITHER A FAULTY WATER PUMP AND/OR THERMOSTAT, AND I HAVE NOTICED THAT THE STEERING PULLED SLIGHTLY TO THE RIGHT, AND I PUT NEW TIRES ON IT AND IT WAS ALIGNED BEFORE PURCHASED. THE DEALERSHIP I BOUGHT IT FROM MAY ONLY BE ABLE TO RUN A DIAGNOSTICS ON IT, AND MIGHT NOT HAVE THE TOOLS TO FIX IT. THE NEAREST MITSUBISHI DEALERSHIP IS 180 MILES AWAY. WARRANTY COVERS WATER PUMP AND A RENTAL OF UP TO $35 A DAY, BUT IN ORDER TO GET A RENTAL, I HAVE TO GET A DIAGNOSTICS DONE TO MAKE SURE IT IS A COVERED COMPONENT UNDER MY WARRANY I WON'T BE ABLE TO GET A DIAGNOSTICS RAN FOR AT LEAST SEVERAL DAYS, LEAVING ME WITHOUT A VEHICLE. DEALERSHIP REFUSED TO LOAN A CAR OFF OF THE LOT.*AK
NHTSA ODI #10195551
24,139 miles · May 28, 2007
Engine And Engine CoolingService Brakes, Hydraulic
SINCE PURCHASE OF 2002 MITSUBISHI GALANT HAVE HAD NUMEROUS PROBLEMS WITH SQUEAKING BRAKES, ROTORS REPLACED TWICE SINCE PURCHASED 7/05. WAS TOLD BY DEALER THAT SQUEAKING WAS FROM DRIVING HABITS; NOTHING WRONG WITH BRAKES. HAD TO TAKE VEHICLE TO PRIVATE MECHANIC. ALSO, PROBLEMS WITH AIR CONDITIONING. HOT AIR BLOWS OUT BOTTOM VENTS…
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SINCE PURCHASE OF 2002 MITSUBISHI GALANT HAVE HAD NUMEROUS PROBLEMS WITH SQUEAKING BRAKES, ROTORS REPLACED TWICE SINCE PURCHASED 7/05. WAS TOLD BY DEALER THAT SQUEAKING WAS FROM DRIVING HABITS; NOTHING WRONG WITH BRAKES. HAD TO TAKE VEHICLE TO PRIVATE MECHANIC. ALSO, PROBLEMS WITH AIR CONDITIONING. HOT AIR BLOWS OUT BOTTOM VENTS BY FLOOR. AIR DOESN'T GET COLD EITHER. HAVE HAD VEHICLE AIR CONDITIONER CHARGED BOTH LAST SPRING AND ALSO THIS SPRING. WITHIN 2 WEEKS AIR ONLY GETS SEMI-COOL AND FLOOR VENTS BLOW REALLY HOT AIR AT ALL TIMES. THIS VEHICLE IS A DISGRACE. MORE TROUBLE THAN ENJOYMENT. ONLY GOOD THING IS APPEARANCE AND STYLE. MITSUBISHI HAS HAD NUMEROUS COMPLAINTS ABOUT BOTH THE BRAKES AND AIR CONDITIONING ON THEIR 2002 GALANTES. POOR QUALITY AUTOMOBILE. *TR
NHTSA ODI #10191859
85,000 miles · Apr 3, 2007
Engine And Engine CoolingVisibility
ON MY 2002 MITSUBISHI GALANT WITH THE 3.0 LITER ENGINE, THE HEAT OCCASIONALLY FAILS TO PROVIDE WARM AIR. THE FAN WORKS, THE CAR IS AT A NORMAL RUNNING TEMPERATURE, AND ALL HOSES ARE WARM. THE HEATER CONTROL MOTOR IS FAILING. THE PART IS CHEAP BUT YOU HAVE TO REMOVE MOST OF THE DASH BOARD TO REPLACE IT. THE DEALER CHARGES AN UNUS…
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ON MY 2002 MITSUBISHI GALANT WITH THE 3.0 LITER ENGINE, THE HEAT OCCASIONALLY FAILS TO PROVIDE WARM AIR. THE FAN WORKS, THE CAR IS AT A NORMAL RUNNING TEMPERATURE, AND ALL HOSES ARE WARM. THE HEATER CONTROL MOTOR IS FAILING. THE PART IS CHEAP BUT YOU HAVE TO REMOVE MOST OF THE DASH BOARD TO REPLACE IT. THE DEALER CHARGES AN UNUSUALLY LARGE AMOUNT TO FIX IT, ANYWHERE FROM $300 - $600. *JB
NHTSA ODI #10186807
Mileage unknown · Oct 28, 2006
Engine And Engine CoolingExterior LightingService Brakes, Hydraulic
I HAVE A 2002 GALANT, IT WAS THE FIRST BRAND NEW CAR I BOUGHT FOR MYSELF, THE BRAKES SQUEAKED THE FIRST DAY I'VE HAD TO GET THE BREAKS DONE TWICE ALREADY AND IT ONLY HAS 64,000 MILES I'VE ALSO GONE THROUGH 2 SETS OF TIRES I'M ABOUT TO BUY NEW TIRES THIS WEEK. IN THE LAST 2 MONTHS I'VE NOTICED IT DRIVES A LOT HARDER NOW, THERE'S…
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I HAVE A 2002 GALANT, IT WAS THE FIRST BRAND NEW CAR I BOUGHT FOR MYSELF, THE BRAKES SQUEAKED THE FIRST DAY I'VE HAD TO GET THE BREAKS DONE TWICE ALREADY AND IT ONLY HAS 64,000 MILES I'VE ALSO GONE THROUGH 2 SETS OF TIRES I'M ABOUT TO BUY NEW TIRES THIS WEEK. IN THE LAST 2 MONTHS I'VE NOTICED IT DRIVES A LOT HARDER NOW, THERE'S ODD NOISES COMING OUT OF THE ENGINE AND IT SOUNDS LIKE SOMETHING IS RUBBING ON THE FRONT TIRES WHEN I DRIVE. IT PULLS TO THE LEFT REALLY BAD WHEN I BRAKE. IF IT'S IDLING IT SOUNDS LIKE IT'S STRUGGLING FOR AIR AND SHAKES A LITTLE. I'M NOT EVEN DONE PAYING FOR THIS CAR YET. *NM
NHTSA ODI #10172056
93,000 miles · Oct 2, 2006
Engine And Engine Cooling
HEAT IS NOT WORKING IN 2002 MITSUBISHI GALANT. REPLACED THERMOSTAT AND FLUSHED COOLANT SYSTEM. STILL NO HEAT. HEATER HAS MAD A BUZZING NOISE WHEN TURNING ON FOR PAST TWO YEARS. NOW THIS YEAR NO HEAT. I SAW THAT MANY PEOPLE HAVE HAD THIS PROBLEM ON MITSUBISHI FORUM WEBSITE. IF THIS IS SUCH A COMMON PROBLEM THERE SHOULD BE A…
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HEAT IS NOT WORKING IN 2002 MITSUBISHI GALANT. REPLACED THERMOSTAT AND FLUSHED COOLANT SYSTEM. STILL NO HEAT. HEATER HAS MAD A BUZZING NOISE WHEN TURNING ON FOR PAST TWO YEARS. NOW THIS YEAR NO HEAT. I SAW THAT MANY PEOPLE HAVE HAD THIS PROBLEM ON MITSUBISHI FORUM WEBSITE. IF THIS IS SUCH A COMMON PROBLEM THERE SHOULD BE A RECALL. I HAVE A 2 YEAR OLD DAUGHTER AND I NEED HEAT IN THE WINTER. I WOULD LIKE TO REQUEST THAT THERE BE A RECALL ON THIS PROBLEM. *NM
NHTSA ODI #10169715
Mileage unknown · Feb 19, 2006
Engine And Engine Cooling
MITSUBISHI CAR IS A 2002. I AM GETTING NO HEAT IN MY CAR AND IT SEEMS AS THOUGH THERE ARE MANY OTHER PEOPLE WHO AREN'T GETTING ANY HEAT AS WELL. THERE HAS TO BE A RECALL OR SOMETHING FOR THIS...BECAUSE MY CAR IS FAIRLY NEW (ONLY A COUPLE OF YEARS OLD). *NM
NHTSA ODI #10150635
NHTSA investigations
2EA08011 · Passenger Door Fire
Opened Jul 1, 2008 · Closed Aug 21, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:fuses And Circuit Breakers; Electrical System:wiring:interior/under Dash; Visibility; Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Additional source detail variants (5)
Electrical System
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:fuses And Circuit Breakers
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:interior/under Dash
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
PE08014 · Passenger Door Fire
Opened Mar 4, 2008 · Closed Jul 1, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Electrical System:wiring:interior/under Dash; Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Additional source detail variants (6)
Electrical System
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring:interior/under Dash
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:glass, Side/rear
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
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