NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
26 reportsClear category filter25,000 miles · Apr 13, 2016
Electrical System
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS AND THE SIGNAL LAMP FAILED TO OPERATE WHEN ACTIVATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT TH…
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TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS AND THE SIGNAL LAMP FAILED TO OPERATE WHEN ACTIVATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V147000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
NHTSA ODI #10855247
186,000 miles · Apr 30, 2015
Electrical System
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE CRUISE CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WITHOUT IT BEING MANUALLY ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 186,000. UPDATED 6…
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TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE CRUISE CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WITHOUT IT BEING MANUALLY ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 186,000. UPDATED 6/11/15*CN UPDATED 06/16/15*JB
NHTSA ODI #10713821
105,000 miles · Oct 30, 2014
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE LEFT TURN SIGNAL FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 02V147000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE…
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TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE LEFT TURN SIGNAL FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 02V147000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
NHTSA ODI #10651321
Mileage unknown · Oct 24, 2012
Electrical SystemFire
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE SHE NOTICED A BURNING SMELL. AFTER RETURNING TO THE VEHICLE AN HOUR LATER THERE WAS SMOKE BEING EMITTED FROM THE PASSENGER SIDE FRONT DOOR. THE FIRE WAS EXTINGUISHED AND THE WIRES WERE CUT TO PREVENT FURTHER THERMAL EVENTS. THE VEHIC…
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TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE SHE NOTICED A BURNING SMELL. AFTER RETURNING TO THE VEHICLE AN HOUR LATER THERE WAS SMOKE BEING EMITTED FROM THE PASSENGER SIDE FRONT DOOR. THE FIRE WAS EXTINGUISHED AND THE WIRES WERE CUT TO PREVENT FURTHER THERMAL EVENTS. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 129,250. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10482105
112,000 miles · Apr 17, 2012
Electrical SystemExterior Lighting
INSTRUMENT PANEL LIGHTS DON'T COME ON. FUSES ALL OK, SWITCHES OK, REOSTAT OK. COULD BE BULBS BEHIND INSTRUMENT PANEL - OR CIRCUIT BOARD. CAN'T DRIVE AT NIGHT -CAN'T SEE THE INSTRUMENT PANEL. INTERIOR LIGHTS OK. BLINKER LIGHTS OK BUT WON'T TURN OFF AFTER MAKING TURN. CAN'T GET INFORMATION FROM MITSUBISHI ON WHAT IT MAY BE. …
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INSTRUMENT PANEL LIGHTS DON'T COME ON. FUSES ALL OK, SWITCHES OK, REOSTAT OK. COULD BE BULBS BEHIND INSTRUMENT PANEL - OR CIRCUIT BOARD. CAN'T DRIVE AT NIGHT -CAN'T SEE THE INSTRUMENT PANEL. INTERIOR LIGHTS OK. BLINKER LIGHTS OK BUT WON'T TURN OFF AFTER MAKING TURN. CAN'T GET INFORMATION FROM MITSUBISHI ON WHAT IT MAY BE. *JS
NHTSA ODI #10455586
136,000 miles · Feb 29, 2012
Electrical SystemFire
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR CAUGHT ON FIRE AS THE CONTACT STARTED THE VEHICLE AND OPENED THE FRONT PASSENGER WINDOW. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE. THE CONTACT SEPARATED THE PASSENGER DOOR PANEL AND POURED WATER IN THE PANEL TO STOP THE FIRE. …
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TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR CAUGHT ON FIRE AS THE CONTACT STARTED THE VEHICLE AND OPENED THE FRONT PASSENGER WINDOW. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE. THE CONTACT SEPARATED THE PASSENGER DOOR PANEL AND POURED WATER IN THE PANEL TO STOP THE FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 136,000.
NHTSA ODI #10449742
68,000 miles · Jan 7, 2012
Electrical SystemEngine And Engine Cooling
I AM HAVING PROBLEMS WITH MY CAR NOT WANTING TO START. THIS HAS BEEN GOING ON FOR QUITE SOME TIME. I TOOK IT TO THE DEALER AND THEY REPLACED THE CAM SHAFT CENSOR AFTER A MONTH OR TWO THE STARTING PROBLEM STARTED AGAIN. I THEN HAD THE COILS, WIRES AND BATTERY CABLE REPLACE AND STILL HAVE THE PROBLEM. I WANT TO KNOW IF THERE H…
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I AM HAVING PROBLEMS WITH MY CAR NOT WANTING TO START. THIS HAS BEEN GOING ON FOR QUITE SOME TIME. I TOOK IT TO THE DEALER AND THEY REPLACED THE CAM SHAFT CENSOR AFTER A MONTH OR TWO THE STARTING PROBLEM STARTED AGAIN. I THEN HAD THE COILS, WIRES AND BATTERY CABLE REPLACE AND STILL HAVE THE PROBLEM. I WANT TO KNOW IF THERE HAS BEEN RECALLS FOR THESE PROBLEMS NO I HAVE NOT BEEN TOLD. I ONLY HAVE 68000 MILES ON THIS CAR AND SHOULD NOT BE HAVING THIS PROBLEM. *TR
NHTSA ODI #10442783
100,000 miles · Sep 6, 2011
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE PASSENGER SIDE POWER WINDOW FAILED INTERMITTENTLY. IN ADDITION, THE HORN WOULD ENGAGE SPORADICALLY AND WOULD NOT STOP. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE…
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TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE PASSENGER SIDE POWER WINDOW FAILED INTERMITTENTLY. IN ADDITION, THE HORN WOULD ENGAGE SPORADICALLY AND WOULD NOT STOP. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE 110,218.
NHTSA ODI #10423979
97,500 miles · Nov 15, 2010
Electrical SystemInterior Lighting
1. PURCHASED "AS IS" IN DAYLIGHT HOURS, DID NOT NOTICE INTERIOR LIGHTS DID NOT FUNCTION. 2. INTERIOR LIGHTS AND TRUNK LIGHT DO NOT FUNCTION. THIS IS A PERMANENT CONDITION. 3. USING OHMMETER, INTERIOR LIGHT FILAMENTS CHECKED, TRUNK LIGHT FILAMENT CHECKED. ALL OK. NO VOLTAGES MEASURED AT INPUTS TO ALL. FUSES ALL OK. DOOR SW…
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1. PURCHASED "AS IS" IN DAYLIGHT HOURS, DID NOT NOTICE INTERIOR LIGHTS DID NOT FUNCTION. 2. INTERIOR LIGHTS AND TRUNK LIGHT DO NOT FUNCTION. THIS IS A PERMANENT CONDITION. 3. USING OHMMETER, INTERIOR LIGHT FILAMENTS CHECKED, TRUNK LIGHT FILAMENT CHECKED. ALL OK. NO VOLTAGES MEASURED AT INPUTS TO ALL. FUSES ALL OK. DOOR SWITCH OK. LIFTED FUSES 16 & 17 IN ENGINE COMPARTMENT, NO VOLTAGE TO CONTACTS THAT SHOULD HAVE 12 VOLTS ALWAYS ON, PER SCHEMATIC. LOOKED UP RECALL # 29924 FOR THIS MODEL, YEAR, MAKE, AND WOULD APPEAR TO BE UNDER COLOR OF GROUNDING OF WIRES. *TR
NHTSA ODI #10365801
70,000 miles · Oct 12, 2009
Electrical SystemStructure
I HAVE 2 COMPLAINTS. I HAVE A 2002 BLACK MITSUBISHI GALANT ES AND LIKE MANY OTHERS I SEE ON THE ROAD AND HAVE READ ABOUT ON THE INTERNET. OXYDIZATION HAS OCCURRED ALL OVER MY CAR, IT STARTED ABOUT 2 YEARS AGO AND BUFFING AND WAXING DOES NOT HELP. ALSO, ANOTHER PROBLEM THAT STARTED ABOUT 2 YEARS AGO: WHEN TURNING FROM AIR TO HEAT…
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I HAVE 2 COMPLAINTS. I HAVE A 2002 BLACK MITSUBISHI GALANT ES AND LIKE MANY OTHERS I SEE ON THE ROAD AND HAVE READ ABOUT ON THE INTERNET. OXYDIZATION HAS OCCURRED ALL OVER MY CAR, IT STARTED ABOUT 2 YEARS AGO AND BUFFING AND WAXING DOES NOT HELP. ALSO, ANOTHER PROBLEM THAT STARTED ABOUT 2 YEARS AGO: WHEN TURNING FROM AIR TO HEAT OR VICE VERSA, THERE IS A LOUD CLICKING NOISE AND THEN IT WILL TURN OVER WHEN IT FEELS LIKE. I THINK RECENTLY IT HAS JUST GIVEN OUT AND COMPLETELY BROKE. I JUST PAID THIS CAR OFF AND AM EMBARRASSED TO DRIVE IT. *TR
NHTSA ODI #10287141
NHTSA investigations
2EA08011 · Passenger Door Fire
Opened Jul 1, 2008 · Closed Aug 21, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:fuses And Circuit Breakers; Electrical System:wiring:interior/under Dash; Visibility; Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Additional source detail variants (5)
Electrical System
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:fuses And Circuit Breakers
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Electrical System:wiring:interior/under Dash
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
Visibility:power Window Devices And Controls
IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.
PE08014 · Passenger Door Fire
Opened Mar 4, 2008 · Closed Jul 1, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Electrical System:wiring:interior/under Dash; Visibility; Visibility:glass, Side/rear; Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Additional source detail variants (6)
Electrical System
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring:interior/under Dash
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Electrical System:wiring
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:glass, Side/rear
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.
Visibility:power Window Devices And Controls
COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.