IllustrationBrakes are season up at only 42,000 miles
2019 Mitsubishi Eclipse Cross
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Eclipse Cross years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 7 of 13 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports3 injury reports
Service Brakes complaints
2 reportsI WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAUSING OVER $4000 WORTH OF DAMAG…
Read full complaint
I WAS DRIVING MY VEHICLE ON 11/12/19, PRESSES THE BRAKES IN PREPARATION TO MAKE A TURN. THE BRAKES FAILED AND WOULD NOT STOP THE VEHICLE , THE ABS , BRAKE ASSIST AND HILL ASSIST DID NOT WORK, WHICH RESULTED IN ME BEING UNABLE TO STOP THE VEHICLE . THE END RESULT WAS ME GETTING INTO A COLLISION CAUSING OVER $4000 WORTH OF DAMAGE TO MY VEHICLE , WITH IT ONLY HAVING 865 MILES AT THE TIME . WHEN I BOUGHT THE VEHICLE THE HEADLIGHTS ALSO DIDN'T WORK, ALTHOUGH THE VEHICLE WAS PURCHASED BRAND NEW. PLEASE NOTE WHEN THE COLLISION OCCURRED I WAS DRIVING ON THE STREET .
Official recalls
118V620000 · Electrical System:software; Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition
Sep 14, 2018
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Consequence & remedy
Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Additional source detail variants (2)
Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Electrical System:software
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.