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2019 Mitsubishi Eclipse Cross

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
13Owner complaints

Model-year median: 6

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
19
201813
20195
20206
2022
Compare all Eclipse Cross years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Air Bags
4Electrical System
4Power Train
3Steering
3Service Brakes
2
All reported categories
Unknown Or Other
2Engine
1Exterior Lighting
1Forward Collision Avoidance
1Fuel/propulsion System
1Seat Belts
1Service Brakes, Hydraulic
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 13 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

Seat Belts complaints

1 reports
Clear category filter
800 miles · Oct 27, 2020
Air BagsSeat Belts

WHEN I PLUG MY PHONE IN AND SET IT ON THE PASSENGERS SEAT , THE PASSENGERS SIDE AIRBAG AND SEAT-BELT SYSTEM ACTIVATE. THE AIRBAG LIGHT TURNS ON LIKE SOMEONE IS SITING THERE , AND THE FASTEN SEAT BELT LIGHT FLASHES. IF I LIFT THE CHARGING PHONE OFF THE SEAT AND SET IT IN THE CENTER CONSUL , THE SYSTEM RETURNS TO NORMAL - AIRBAG L…

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WHEN I PLUG MY PHONE IN AND SET IT ON THE PASSENGERS SEAT , THE PASSENGERS SIDE AIRBAG AND SEAT-BELT SYSTEM ACTIVATE. THE AIRBAG LIGHT TURNS ON LIKE SOMEONE IS SITING THERE , AND THE FASTEN SEAT BELT LIGHT FLASHES. IF I LIFT THE CHARGING PHONE OFF THE SEAT AND SET IT IN THE CENTER CONSUL , THE SYSTEM RETURNS TO NORMAL - AIRBAG LIGHT AND FASTEN SEAT-BELT LIGHT TURN OFF. I HAD THE SYSTEM CHECKED OUT AT MY DEALERSHIP AND THEIR CONCLUSION IS TO NOT SET ANYTHING ON THE PASSENGERS SEAT , AND IT DOES STATE IN OWNERS MANUAL TO NOT SET ANYTHING ON THE PASSENGERS SEAT. HOWEVER THIS ISSUE ONLY OCCURS WHEN THE PHONE IS PLUGGED IN AND SITTING ON PASSENGER SEAT. THE ISSUE DOES NOT HAPPEN IF ANY OTHER OBJECT IS PLACED ON THE PASSENGERS SEAT OR IF THE PHONE IS UNPLUGGED AND SITTING ON PASSENGER SEAT. THIS ISSUE WILL HAPPEN WEATHER THE CAR IS IN PARK OR DRIVING. THE ISSUE DID NOT BEGIN TO HAPPEN UNTIL APPROXIMATELY 30 DAYS AFTER I BOUGHT THE VEHICLE NEW ON JULY 24 , 2020. NOW THE ISSUE HAPPENS CONSISTENTLY , BUT NOT EVERY TIME.

NHTSA ODI #11366593

Official recalls

1

18V620000 · Electrical System:software; Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Sep 14, 2018

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence & remedy

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Additional source detail variants (2)

Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Electrical System:software

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.