WE HAVE A 2000 MITSUBISHI DIAMANTE WITH 32K MILES ON IT. CAR IS STILL UNDER FACTORY WARRANTY ALONG WITH AN EXTENDED WARRANTY WE HAVE PURCHASED. AFTER THE FIRST COUPLE OF THOUSAND MILES WE NOTICED A "PULSING" FEELING IN THE BRAKES AS WELL AS AN INTERMITTENT ABS WARNING LIGHT FLASH. WE MADE THE DEALER AWARE OF THIS SO THE…
Read full complaint
WE HAVE A 2000 MITSUBISHI DIAMANTE WITH 32K MILES ON IT. CAR IS STILL UNDER FACTORY WARRANTY ALONG WITH AN EXTENDED WARRANTY WE HAVE PURCHASED. AFTER THE FIRST COUPLE OF THOUSAND MILES WE NOTICED A "PULSING" FEELING IN THE BRAKES AS WELL AS AN INTERMITTENT ABS WARNING LIGHT FLASH. WE MADE THE DEALER AWARE OF THIS SO THEY REPLACED ALL 4 AT APPROX. 11K. LESS THAN 10K AFTER THAT WE NOTICED THE SAME PROBLEM AND TOOK IT INTO A CLOSER DEALER TO WHERE WE LIVE, THEY REPLACED THE BRAKES AGAIN. NOW AGAIN ABOUT 10K THE BRAKES ARE HAVING THE SAME PROBLEM. THE VEHICLE ABS LIGHT CAME ON A COUPLE OF TIMES AND THE CAR IS ?PULSING? WHEN APPLYING THE BRAKES AND IS WORN OUT AGAIN. I SPOKE TO MITSUBISHI CUSTOMER SERVICE AGENT WHO IS THE DEALER REP. DEBBIE KRUMBOLTZ. SHE ORIGINALLY AGREED TO TAKE CARE OF THE BRAKES AFTER I MET WITH HER ABOUT THE ISSUE. WHEN I MADE THE APPOINTMENT TO HAVE THE REPAIR DONE SHE DENIED AGREEING TO THE REPAIR? I IN TURN CALLED MITSUBISHI MOTORS AND SPOKE TO A PERSON IN THE ESCALATED COMPLIANT DIVISION NAMED LISA, SHE WOULD NOT GIVE HER LAST NAME AND BASICALLY TOLD ME THAT THE CASE IS CLOSED AND MITSUBISHI IS NOT GOING TO DO ANYTHING ABOUT IT. I EXPLAINED TO HER THAT THIS HAS BEEN AN ON-GOING PROBLEM AND THE ABS LIGHT IS STILL AN ISSUE AND THAT THE BRAKES ATE WEARING OUT TOO FAST AND IT IS A SAFETY ISSUE. SHE DID NOT CARE SHE AGAIN TOLD ME THAT THERE IS NOTHING THAT THEY ARE GOING TO DO, SHE WOULD NOT LET ME TALK TO A SUPERVISOR OR ANYONE ABOVE HER AT MITSUBISHI AND TOLD ME THAT THAT IS THE FINAL ANSWER AND HUNG UP ON ME TWICE. THIS IS A SAFETY ISSUE. WE FEEL THAT WE ARE BEING IGNORED BY MITSUBISHI AND WHEN I TOLD THEM AS A CUSTOMER THAT HAD DROPPED 30+ THOUSAND DOLLARS ON A CAR THAT IS STILL UNDER FACTORY WARRANTY TO HAVE THIS TYPE OF PROBLEM AND A SAFETY ISSUE AT THAT TO BE TOLD ?CASE CLOSED?? IS THE WORST SERVICE AND RESOLVE I HAVE EVER EXPERIENCED. PLEASE HELP? THANK YOU
NHTSA ODI #10069914
11,000 miles · Jan 15, 2003
Service Brakes, Hydraulic
THE VEHICLE WAS EXPERIENCING PROBLEMS WITH THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHO IGNORED THE PROBLEM AND DENIED SERVICE. *NLM
NHTSA ODI #10003968
Mileage unknown · Dec 23, 2001
Service Brakes, HydraulicSteering
ILL BE BRIEF I OWN THE ABOVE CAR AND HAVE A SAFETY PROBLEM THAT IS NOT BEING FIXED BY MITSUBISHI. WITH ABOUT < TANK OF GAS IN THE CAR, A HARD RIGHT TURN OR EXIT OFF THE EXPRESSWAYS, CAUSES THE CAR TO COMPLETELY STALL NO POWER STEERING, BRAKES, NO ACCELERATION. WORSE, THIS IS A PROBLEM WITH ALL DIAMANTES (VERBAL VIA THE SE…
Read full complaint
ILL BE BRIEF I OWN THE ABOVE CAR AND HAVE A SAFETY PROBLEM THAT IS NOT BEING FIXED BY MITSUBISHI. WITH ABOUT < TANK OF GAS IN THE CAR, A HARD RIGHT TURN OR EXIT OFF THE EXPRESSWAYS, CAUSES THE CAR TO COMPLETELY STALL NO POWER STEERING, BRAKES, NO ACCELERATION. WORSE, THIS IS A PROBLEM WITH ALL DIAMANTES (VERBAL VIA THE SERVICE REP FOR THE CHICAGO AREA JEFF HAMPTON). I HAVE BEEN IN A SITUATION MORE THAN ONCE WHERE THIS HAS ALMOST PRODUCED A REAR END ACCIDENT BY SEMI TRUCKS AND OTHER VEHICLES. MITSUBISHI SAYS THIS IS AN ENGINEERING ISSUE AND THEY DONT KNOW WHAT TO DO (NOTE THIS HAS BEEN GOING ON SINCE JULY 2000), SINCE A NEW TANK OR FUEL PUMP WOULD NOT FIX THE PROBLEM. EVEN THE 2002S ARE GOING TO HAVE THIS PROBLEM.*AK
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
CERTAIN SPORT UTILITY AND PASSENGER VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER'S MANUAL DOES NOT CONTAIN A STEP-BY-STEP DESCRIPTION FOR HEADREST ADJUSTMENT WHEN INSTALLING A CHILD RESTRAINT SYSTEM (CRS) TETHER STRAP.
Consequence & remedy
Consequence: IF THE TETHER STRAP IS IMPROPERLY INSTALLED TO THE TETHER ANCHOR, THE CHILD SAFETY SEAT MAY NOT BE SUFFICIENT RESTRAINED. IN THE EVENT OF A CRASH, THE CHILD COULD BE INJURED.
Remedy: A LETTER OUTLINING THE PROBLEM WILL BE SENT TO OWNERS ALONG WITH A STICKER CONTAINING THE CORRECT INSTRUCTIONS AS WELL AS INSTRUCTIONS ON WHERE TO AFFIX THE STICKER IN THE OWNER'S MANUAL. THE RECALL BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE HEAD OF THE SCREW THAT HOLDS THE RETAINING CLIP FOR THE PARKING BRAKE SHOE CAN BECOME BRITTLE AND BREAK OFF.
Consequence & remedy
Consequence: IF THE SCREW HEAD BREAKS OFF, THE PARKING BRAKE SHOE RETAINER CLIP CAN BECOME DISLODGED AND COULD RESULT IN THE PARKING BRAKE DRAGGING AND/OR FAILURE OF THE PARKING BRAKE TO PROPERLY HOLD. SEIZURE OF THE PARKING BRAKE SHOE, ESPECIALLY ON WET OR SNOW COVERED ROADS, COULD RESULT IN LOCKUP OF ONE OF THE REAR WHEELS.
Remedy: DEALERS WILL REPLACE THE RETAINING CLIP SCREW AND IN THE PROCESS INSPECT THE REAR BRAKE SYSTEM OF ANY POSSIBLE RELATED DAMAGE. ANY RELATED DAMAGE THAT MAY BE FOUND WILL ALSO BE REPAIRED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2000 Mitsubishi Diamante Problems, Complaints & Recalls | Skip That Year
Illustration